Podcast
Questions and Answers
Sandra received shoes in the correct size but wrong color.
Sandra received shoes in the correct size but wrong color.
False (B)
Adam accidentally bid £1,000 for a guitar instead of £100.
Adam accidentally bid £1,000 for a guitar instead of £100.
True (A)
Jochem's son was disappointed with his birthday present because it was not a laptop.
Jochem's son was disappointed with his birthday present because it was not a laptop.
False (B)
Kristin's car repair part was delivered on time without any issues.
Kristin's car repair part was delivered on time without any issues.
Jochem found a laptop on sale for £225 that was originally priced at £300.
Jochem found a laptop on sale for £225 that was originally priced at £300.
Sandra found it easy to find shoes that fit her because of her smaller feet.
Sandra found it easy to find shoes that fit her because of her smaller feet.
Adam's wife was pleased when the guitar he ordered arrived.
Adam's wife was pleased when the guitar he ordered arrived.
Kristin recommends the website from which she ordered her car part.
Kristin recommends the website from which she ordered her car part.
Despite the initial issues, Adam is now taking guitar lessons and learning.
Despite the initial issues, Adam is now taking guitar lessons and learning.
Jochem wrapped the laptop before giving it to his son on his birthday.
Jochem wrapped the laptop before giving it to his son on his birthday.
Flashcards
Online shoe purchase gone wrong
Online shoe purchase gone wrong
Sandra bought online shoes, but they were the wrong color and size, requiring a return.
Accidental eBay bid
Accidental eBay bid
Adam accidentally bid much more than intended on a guitar, costing him significantly more than planned.
Laptop mishap
Laptop mishap
Jochem's son dropped a newly purchased laptop, causing significant damage.
Delayed online part
Delayed online part
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Online shopping experience (Sandra)
Online shopping experience (Sandra)
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Online shopping experience (Adam)
Online shopping experience (Adam)
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Online shopping experience (Jochem)
Online shopping experience (Jochem)
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Online shopping experience (Kristin)
Online shopping experience (Kristin)
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Impulse purchase (Adam)
Impulse purchase (Adam)
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Happy birthday present (Jochem)
Happy birthday present (Jochem)
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Study Notes
Online Shopping Experiences
- Sandra: Purchased wrong-colored, slightly-small shoes online. Returned for a refund.
- Adam: Accidentally bid £1000 on a guitar on eBay; realized it was a mistake and wound up paying £750. Now taking lessons.
- Jochen: Purchased a laptop reduced to £225 for his son's thirteenth birthday. Son dropped it, damaging the laptop beyond repair.
- Kristin: Ordered a car part online, waited three weeks. Company forgot to inform about delay. Service was poor.
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Description
Test your knowledge on the various online shopping experiences shared by Sandra, Adam, Jochen, and Kristin. Discover the lessons learned from purchasing mistakes, refunds, and poor customer service. This quiz explores the realities of online shopping!
