Online Services: Communication and Information

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Questions and Answers

Which of the following is NOT a typical use of online services?

  • Paying taxes
  • Purchasing products
  • Attending in-person meetings (correct)
  • Communicating with friends and family

Video conferencing is generally more expensive than traditional phone calls, especially for international calls.

False (B)

Besides traffic reports, what is one other example of a real-time information service mentioned?

weather reports

Alice used online banking to check her ______ before purchasing a video game.

<p>bank account</p> Signup and view all the answers

Match the following online services with their primary function:

<p>Social networking websites = Sharing pictures and updates with connections Online auction websites = Bidding for and buying products Online banking = Managing finances Online government services = Filing tax returns</p> Signup and view all the answers

Which of the following are examples of social media used to publish and access information?

<p>Blogs, Wikis, and Podcasts (D)</p> Signup and view all the answers

Virtual Learning Environments (VLEs) are primarily used for building online communities.

<p>False (B)</p> Signup and view all the answers

What is one advantage of using social networking sites like Facebook for sharing information with a group?

<p>Everyone in the group can post and respond to comments.</p> Signup and view all the answers

A ________ is an online journal, regularly updated to share opinions.

<p>blog</p> Signup and view all the answers

Match the following online communication methods with their primary functions:

<p>Blog = Share opinions and updates Wiki = Collaboratively edit and share information Podcast = Share audio and video content VLE = Support online learning and education Social Networking Website = build online communities and network of friends</p> Signup and view all the answers

Which of the following is an example of an online government service mentioned?

<p>Online tax returns (A)</p> Signup and view all the answers

Online training services are primarily used by individuals for personal skill development.

<p>False (B)</p> Signup and view all the answers

Which of the following is NOT a benefit of using online software, according to the text?

<p>Increased computer processing speed (D)</p> Signup and view all the answers

What is the purpose of a Virtual Learning Environment (VLE) in education?

<p>to provide lesson resources, allow submissions of homework, and give feedback to students</p> Signup and view all the answers

File locking, a form of version control, prevents multiple users from editing a document simultaneously.

<p>True (A)</p> Signup and view all the answers

Using online storage and software to produce a document that everyone has access to is known as online ______ working.

<p>collaborative</p> Signup and view all the answers

What is the term for when an advertising website is paid a percentage of the sale?

<p>Pay-per-sale (A)</p> Signup and view all the answers

Match the following online services with their descriptions:

<p>Online Multi-User Games = Enable users to play games with others online Online Radio Players = Allow users to listen to music over the internet Video Conferencing = Allows people to hold meetings with voice and video Online Business Networks = Facilitate business connections and networking</p> Signup and view all the answers

Lossy compression allows for the full restoration of image quality after decompression.

<p>False (B)</p> Signup and view all the answers

The highest access level a user can have on a file is called ______.

<p>full control</p> Signup and view all the answers

What type of online journal is used to share thoughts and feelings?

<p>blog</p> Signup and view all the answers

What is the primary difference between online software and standalone software?

<p>Online software is accessed through a browser on the internet, while standalone software is installed directly on the hard drive.</p> Signup and view all the answers

Match the following file permissions with their definitions:

<p>Read Only = Allows users to open and read a file but not edit or delete it. Read Write = Allows users to open, read, and make changes to the file, but not delete it. Full Control = Allows users to open, read, edit, and delete the file.</p> Signup and view all the answers

In ________ compression, repeated patterns in text-based documents are identified and removed to reduce the file size.

<p>lossless</p> Signup and view all the answers

Match the descriptions to the correct terms:

<p>Affiliate Marketing = Website advertises products with tracker links Pay-per-click (PPC) = Payment when an advert is clicked Lossy Compression = Alters images reducing quality Cloud Storage = Storing files on internet server</p> Signup and view all the answers

Which of the following is NOT a common use of online download services?

<p>Creating website banner ads (C)</p> Signup and view all the answers

Spam emails are a highly effective and legitimate form of online marketing.

<p>False (B)</p> Signup and view all the answers

What is the term for online advertising where a business pays a small amount of money to a search engine every time their link is clicked?

<p>pay-per-click</p> Signup and view all the answers

With affiliate marketing, businesses earn money by adding special tracker ______ to their website.

<p>hyperlinks</p> Signup and view all the answers

Match the online advertising method with its description:

<p>Search Engine Advertising = A business pays to be at the top of search results for specific keywords. Banner Ads = Advertisements that usually appear on the top or side of websites, often with animation. Email Marketing = Sending promotional emails to subscribed customers. Affiliate Marketing = Earning money by adding tracker hyperlinks to your website.</p> Signup and view all the answers

Flashcards

Real-time Online Communication Services

Online services that allow users to communicate with each other in real-time, such as instant messaging and video conferencing.

Real-time Information Services

Online services that provide up-to-date information, such as traffic reports, weather forecasts, and news updates.

Online Commerce Services

Online services used to buy and sell goods and services, manage finances, and make payments.

Online Government Services

Online services offered by governments to provide citizens with access to public services, such as tax filing, voting, and applying for loans.

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Electronic Publishing

The use of electronic means to publish and distribute books and other written content.

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What is online learning?

Online learning platforms allow individuals to access educational courses and learn new skills remotely. This can be a cost-effective and time-saving alternative to traditional classroom settings.

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What is online employee training?

Online training services are used by businesses to provide employees with essential training on topics like safety, work practices, and product knowledge. This approach eliminates the need for in-person training sessions.

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What is a VLE?

Virtual Learning Environments (VLEs) act as online platforms for educational institutions. They allow teachers to upload resources, students to submit assignments, and provide a space for interactive learning.

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What is online collaboration?

Online collaborative working tools enable teams to work together on documents, spreadsheets, and presentations, regardless of their physical locations. This promotes efficient collaboration and project management.

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What are online business networks?

Online business networks provide a virtual space for professionals to connect, share ideas, and build relationships. This can be beneficial for expanding business contacts and sourcing new opportunities.

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Pay-Per-Click (PPC) Advertising

Advertising on websites that charge when someone clicks on an ad, often used for attracting customers to a business.

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Banner and Pop-up Ads

A type of online advertising where advertisements appear as banners or pop-ups on websites, often using animation to grab attention.

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Spam Email

Advertising that is sent to people without their permission, often promoting products or services that are not legitimate.

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Affiliate Marketing

A marketing technique where companies partner with websites or bloggers to advertise their products. They pay a commission for every sale that originates from the affiliate's website.

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Email Marketing

A type of online advertising where businesses use emails to promote their products and services to customers who have subscribed for updates.

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What is a wiki?

A community-driven online platform where users collaborate to create and edit content, ensuring accuracy and up-to-date information.

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What is a blog?

An online journal that is regularly updated to share opinions and perspectives on various topics.

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What is a podcast?

Audio or video files released in regular episodes to share information in a non-written format.

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What is a virtual learning environment (VLE)?

An online platform used in education to access resources, participate in discussions, submit assignments, and receive feedback.

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What are social networking websites?

Online platforms that facilitate connections and interactions between individuals, enabling them to share information, opinions, updates, and build online communities.

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File Locking

A method of preventing simultaneous editing of a shared document, where only one user can edit a file at a time. This ensures that changes from different users don't conflict or get overwritten.

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Levels of Access

A system that allows different users to have different levels of access to a shared file. This determines what actions they can perform, such as reading, writing, or deleting the file.

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Read-only Access

The right to view the contents of a file, but not make any changes or delete it.

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Read/Write Access

The right to read the contents of a file, make changes to it, but not delete it.

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Full Control

The highest level of file access, allowing the user to read, write, edit, and delete the file.

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Pay-Per-Click (PPC)

A type of online advertising where advertisers pay a fee for each click on their ads by users. It's a popular way to drive traffic to websites.

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Cloud Storage

A digital storage service that allows users to access their files from any device with internet access. It acts like a virtual drive for your data.

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File Compression

A technique used to reduce the size of files by removing redundant data or using a compressed format. This speeds up file transfers and saves storage space.

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Lossy Image Compression

A type of file compression used for images where some image data is permanently lost, resulting in a smaller file size but a reduced image quality.

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Study Notes

Online Services: Communication

  • Online services significantly impact modern work and leisure, enabling communication, information access, purchasing, and tax payments.
  • Online communication services include email, social networking (e.g., Facebook), instant messaging, and video conferencing.
  • Email allows for instant, cost-free picture sharing and communication.
  • Social networking facilitates picture uploads and comments, updating news feeds.
  • Instant messaging enables text-based conversations with friends or groups.
  • Video conferencing facilitates real-time video calls, reducing costs compared to traditional phone calls.
  • Other communication services exist, including newsgroups and blogs, which enhance communication accessibility and affordability.

Online Services: Real-Time Information

  • Online services provide real-time information, such as traffic reports, crucial for travel planning.
  • Real-time information services include traffic reports, train timetables, weather reports, news services, and flight status updates.
  • Online traffic reports help users avoid delays by providing timely information about road closures or congestion.
  • Train timetables provide departure/arrival times for trains facilitating timely travel.
  • Weather reports and news services offer real-time information on conditions and current events in certain geographical locations.

Online Services: Commerce

  • Online commerce services facilitate buying, selling, and financial management.
  • Online banking allows users to check account balances remotely.
  • Online retail websites allow users to compare prices for products.
  • Online auction sites (e.g., eBay) enable finding better prices for items like video games or books.
  • Electronic publishing enables instant downloads of ebooks.

Online Services: Government

  • Online government services offer convenience and efficiency in government-related tasks.
  • Online tax returns expedite the process, automatically checking for errors and providing faster feedback.
  • Online applications for grants and benefits streamline the process by making it quicker and easier.
  • E-voting provides an alternative method for voting in local elections, increasing convenience.

Online Services: Education

  • Online learning websites provide educational courses, offering accessibility to learn any subject.
  • Online training services provide training on health and safety, and work practices.
  • Virtual Learning Environments (VLEs) facilitate accessing resources, participating in discussions, submitting homework, and receiving feedback.

Online Services: Business

  • Video conferencing facilitates meetings among team members regardless of location.
  • Online collaborative working enables teamwork on documents allowing individuals in different locations to work together.
  • Online business networks support business contacts and networking without needing to travel.

Online Services: Entertainment

  • Online multi-user games facilitate worldwide gaming communities regardless of location.
  • Online radio players provide access to music over the internet, often for free.

Online Services: Download Services

  • Download services offer film, TV shows and music downloads.
  • Online digital distribution services (e.g., Steam) enable instant software and game downloads.
  • Software updates can be downloaded to maintain compatibility and security.

Online Services : Advertising

  • Online advertising targets customers efficiently and inexpensively.
  • Search engine advertising appears at the top of search results, driving traffic.
  • Banner advertisements appear on web pages.
  • Pop-up advertisements appear in separate browser windows.
  • Email marketing involves sending promotional emails to customers.
  • Affiliate marketing involves earning referral fees when customers click on links.

Online Services: Data Storage

  • Online data storage services enable convenient and reliable file access.
  • Cloud storage access allows users to access files on any device via internet connection.
  • Data backup automatically syncs with cloud storage, safeguarding data loss.
  • File sharing enables collaboration on documents among multiple users remotely.
  • File compression reduces file size, enhancing internet transfer speed.

Online Services: Online Software

  • Online software (Software as a Service) is installed on a remote server, accessed through a web browser.
  • Online software has advantages such as reduced hardware requirements and automatic updates and backups.
  • Online software also enables collaborative work on documents.
  • Online software allows for greater access flexibility and document sharing.
  • Version control and access levels maintain file security.

Online Services: Online Communication

  • Social networking, blogs, wikis, and podcasts are methods of publishing and accessing information.
  • Virtual learning environments aid in education by facilitating resource access, discussions, submission, feedback, and progress monitoring.
  • Social networking builds online communities and friend networks.
  • Instant messaging facilitates group conversations, real-time messaging, sharing links, and sending files.
  • Real-time communication (e.g., VoIP, web conferencing) enables voice and video conversations.

Online Services: Internet Infrastructure

  • The internet infrastructure relies on clients (devices), servers, routers, and the internet backbone.
  • Internet Service Providers (ISPs) provide internet access.
  • Points of Presence (POPs) are physical locations for ISP connections.
  • Network Access Points (NAPs) allow different ISPs to connect.
  • Internet connection methods include wireless, wired broadband, and dial-up.
  • Bandwidth and data transfer rates influence internet speeds.
  • Protocols, like TCP/IP and FTP, define communication rules between devices.

Online Services: Web Technologies

  • Websites are created using HTML (HyperText Markup Language).
  • HTML tags define website structure and content.
  • Web browsers display web pages.
  • Web servers host web pages and handle requests.
  • Websites interconnect with each other through hyperlinks and hotspots.
  • URLs (Uniform Resource Locators) specify web pages.
  • Search engines use indexes and crawlers to find web pages.
  • Search modifiers refine search results.

Online Services: Email

  • Email allows fast, accessible message sending worldwide.
  • Email enables communication with multiple recipients through CC.
  • Email clients compose, send, receive, and read emails.
  • Email servers receive, store, and forward messages.
  • Email attachments transmit files.
  • Email security involves risks from viruses, phishing, and spam.

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