On-Site Support for Nissan Assistance

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Questions and Answers

What types of immobilization does Nissan Assistance cover for on-site support?

Parking violations and minor body damage
Overheating, flat tire, and electrical failure
Flat tire, running out of gas, and engine failure
Flat tire, dead battery, gear/steering locked, or being locked out (correct)

Which costs are covered by Nissan Assistance during an on-site repair?

Parts and materials needed for the repair
All repairs regardless of location
Towing costs to the nearest repair shop
Labor and travel expenses of the technician (correct)

Under what conditions will Nissan Assistance provide on-site support?

If the vehicle can be moved on its own to a repair shop
If the vehicle is immobilized and cannot be transferred on its own (correct)
For active repairs in maintenance schedules
Only if the owner is present at the location of immobilization

In which types of locations can Nissan Assistance provide on-site support?

<p>In parking lots and on various types of roads (B)</p> Signup and view all the answers

What is excluded from the Nissan Assistance on-site support?

<p>Supply of parts or replacement elements (C)</p> Signup and view all the answers

Flashcards

On-site Repair Coverage

Nissan Assistance provides on-site repairs for certain issues, like flat tires with a spare, dead batteries, locked steering, or being locked out of the vehicle. The service covers labor and travel costs for a technician to the location of the problem.

What does on-site repair cover?

Nissan's on-site repair service covers the cost of labor and travel expenses for a technician to reach the location of the problem.

What is NOT covered by on-site repair?

On-site repairs do not include the cost of spare parts, replacement elements, or materials needed to fix the problem.

Where is on-site repair available?

On-site repair is available at various locations, including parking lots, city streets, motorways, and national, regional, and local roads, but only if the vehicle cannot be driven to the nearest repair shop.

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What types of problems are covered by on-site repairs?

On-site repair is provided for issues that can be fixed at the location, like flat tires, dead batteries, and locked steering. Issues that require extensive repairs or parts replacements are not covered.

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Study Notes

On-Site Support

Nissan Assistance will provide on-site repair if a vehicle is immobilized due to a flat tire (spare available), dead battery, gear/steering locked, or locked out, and the problem is repairable on-site.
Labor and travel expenses for a technician are covered.
Parts, replacement elements, and general materials are not covered.
Assistance is available in parking lots, city streets, motorways, national, regional, and local roads, as long as the vehicle cannot be moved to the nearest repair shop independently.

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Description

This quiz covers the on-site support provided by Nissan Assistance for immobilized vehicles. It includes details on the types of issues covered, expenses, and the areas where assistance can be offered. Test your knowledge on the specifics of Nissan's roadside repair services.