Podcast
Questions and Answers
Who will be notified when warranted?
Who will be notified when warranted?
CSM and RSM
What is the 1st level of escalation sequence?
What is the 1st level of escalation sequence?
Tier Level Event
What does the 3rd escalation level involve?
What does the 3rd escalation level involve?
MCSM
When should the cloudy day protocols be activated?
When should the cloudy day protocols be activated?
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How are SLA Failures typically reported?
How are SLA Failures typically reported?
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What is required for a CGF Audit approvals request?
What is required for a CGF Audit approvals request?
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What should you do if you notice a suspicious drone activity inside the Amazon Data Center perimeter?
What should you do if you notice a suspicious drone activity inside the Amazon Data Center perimeter?
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Who should be contacted if there is suspicious loitering inside the building and parking area of the Amazon Data Center?
Who should be contacted if there is suspicious loitering inside the building and parking area of the Amazon Data Center?
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What is the recommended course of action if there is a suspicious vehicle inside the perimeter of the Amazon Data Center?
What is the recommended course of action if there is a suspicious vehicle inside the perimeter of the Amazon Data Center?
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How should suspicious behavior of any other type inside the Amazon Data Center be addressed?
How should suspicious behavior of any other type inside the Amazon Data Center be addressed?
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What should be done in case of suspicious social engineering or manipulation of individuals inside the Amazon Data Center?
What should be done in case of suspicious social engineering or manipulation of individuals inside the Amazon Data Center?
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Who should be notified if an unknown drone is flying outside the campus fence line of the Amazon Data Center?
Who should be notified if an unknown drone is flying outside the campus fence line of the Amazon Data Center?
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