Official Checks Procedures and Regulations
48 Questions
0 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to Lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What is the maximum number of Official Checks that can be issued for free in a calendar month?

  • 3 (correct)
  • 10
  • 7
  • 5
  • What happens to Official Checks that are not negotiated within 90 days?

  • They are automatically credited back to the account
  • They can be reissued at any time
  • They are considered stale dated (correct)
  • They are held indefinitely
  • Which of the following is NOT an acceptable payee for an Official Check?

  • Cash (correct)
  • Natural person
  • Business entity
  • Non-member
  • What must be done at the time of disbursal if a stop payment is placed on an Official Check?

    <p>Members must be informed (C)</p> Signup and view all the answers

    Which of the following methods cannot be used to request Official Checks?

    <p>By text message (C)</p> Signup and view all the answers

    What occurs to unnegotiated Official Checks after 3 years?

    <p>They are escheated to the state (A)</p> Signup and view all the answers

    Which verification process is necessary for checks made payable to non-members?

    <p>OFAC verification (D)</p> Signup and view all the answers

    What is the action taken if a check becomes stale dated?

    <p>Members are notified and can request to reissue it (C)</p> Signup and view all the answers

    What must employees confirm before proceeding with the Declaration of Loss for an Official Check?

    <p>The check has not been reconciled, reissued, or escheated. (B)</p> Signup and view all the answers

    What type of check must be selected when entering information in the Declaration Loss form?

    <p>Cashiers Check (A)</p> Signup and view all the answers

    What is typically required before a member can have an Official Check reissued?

    <p>Waiting period of 90 days. (C)</p> Signup and view all the answers

    Which of the following is NOT a risk associated with third-party indemnification for an Official Check?

    <p>Increased processing time. (C)</p> Signup and view all the answers

    What should be included when presenting a Declaration of Loss to a manager or supervisor?

    <p>A printout of the IC screen and a Verification of Deposit. (C)</p> Signup and view all the answers

    What is the first step to reissue an Official Check through Symitar?

    <p>Reset the check status to Not Issued. (B)</p> Signup and view all the answers

    Which of the following must be entered to receive confirmation after submitting a reissue?

    <p>Your own email address. (D)</p> Signup and view all the answers

    What should case comments include if an approval for reissuing a check is granted?

    <p>Rationale for the approval. (B)</p> Signup and view all the answers

    Which of the following checks cannot be reissued?

    <p>Checks that were issued more than 4 days ago (D)</p> Signup and view all the answers

    What should be done with unused Official Check stock during branch closing?

    <p>Pull it from the printer and place it in the vault (A)</p> Signup and view all the answers

    What method is considered insufficient for verifying the authenticity of Official Checks?

    <p>Visual verification only (B)</p> Signup and view all the answers

    How often should the working supply and vault supply of Official Checks be counted?

    <p>Monthly (D)</p> Signup and view all the answers

    What is the recommended quantity for placing newly arrived Official Check stock into sealed envelopes?

    <p>25, 50, or 100 (B)</p> Signup and view all the answers

    Which of the following is NOT a guideline for safeguarding Official Check stock?

    <p>Load checks into the printer after hours (D)</p> Signup and view all the answers

    Which component is essential for the verification of Official Checks in Symitar Check Manager?

    <p>Issued status (B)</p> Signup and view all the answers

    What should happen if an envelope containing Official Checks shows signs of tampering?

    <p>Notify a supervisor and do not open the envelope (B)</p> Signup and view all the answers

    What is one of the required elements on the front of the check?

    <p>Authorized signature(s) (D)</p> Signup and view all the answers

    Which statement about the back of the check is true?

    <p>It must have a disclaimer above the endorsement lines. (A)</p> Signup and view all the answers

    Which feature is specifically noted to be at the center bottom of the front of the check?

    <p>A security warning (B)</p> Signup and view all the answers

    What should be included in the security details on the back of the check?

    <p>A text box with security details (C)</p> Signup and view all the answers

    Which of the following is NOT required on the front of the check?

    <p>Endorsement lines (C)</p> Signup and view all the answers

    In which section of the check would you find the statement 'Security Features included. Details on back'?

    <p>Right side of the front (B)</p> Signup and view all the answers

    What is the first step to access the Search for Check screen in Symitar Check Manager?

    <p>Click Navigate &gt; Accounting &gt; Check Manager (A)</p> Signup and view all the answers

    How many endorsement lines must be present on the back of the check?

    <p>Two endorsement lines (A)</p> Signup and view all the answers

    What is the first step to ensure a check can be disbursed?

    <p>Verify there are sufficient funds to cover the check (D)</p> Signup and view all the answers

    Which transaction code should be used for disbursing a check for CFCU?

    <p>KD (C)</p> Signup and view all the answers

    What must members do to acknowledge the requirements associated with Official Checks?

    <p>Sign the file copy of the check (A)</p> Signup and view all the answers

    Under what condition can a member place a stop payment on an Official Check?

    <p>If the check has been lost, stolen, destroyed, or mutilated (B)</p> Signup and view all the answers

    What must branch employees ensure regarding call recordings for time-sensitive requests?

    <p>Calls must be recorded if Official Checks are disbursed (B)</p> Signup and view all the answers

    What is required from members when they want to request a replacement check?

    <p>They must complete a Declaration of Loss form (D)</p> Signup and view all the answers

    What is the correct procedure for printing and mailing an Official Check?

    <p>It can be handled by services or branch employees (A)</p> Signup and view all the answers

    Which step is NOT part of the Official Check disbursement process?

    <p>Process the request without recording the call (D)</p> Signup and view all the answers

    What should be done if a check number is not valid?

    <p>Contact your manager or Fraud &amp; Transaction Analysis. (C)</p> Signup and view all the answers

    What does it mean if the status of a check is Escheated?

    <p>The funds are with the state as unclaimed property. (A)</p> Signup and view all the answers

    When searching for checks issued by Accounting, what prefix must be included?

    <p>01 (D)</p> Signup and view all the answers

    What is the first step to process a check request for a closed membership?

    <p>Enter KD GL on a blank screen in Symitar. (C)</p> Signup and view all the answers

    If uncertain about the issuing department of a check, what should be done?

    <p>Search with and without the prefix. (B)</p> Signup and view all the answers

    What information is NOT required when submitting a check request case to Operations Services?

    <p>The member's phone number (A)</p> Signup and view all the answers

    Which of these actions is part of mailing an official check to a member?

    <p>Mail it to the last known address by U.S. Mail. (C)</p> Signup and view all the answers

    What should be entered in the comment field when processing a transaction in Symitar for a check request?

    <p>CHK REQ ATM EXCEP (A)</p> Signup and view all the answers

    Flashcards

    Official Checks

    Checks issued by a credit union, guaranteed funds unless a stop payment is in place.

    Stop Payment

    A request to prevent an official check from being cashed.

    Account Debit

    Funds are withdrawn from a member's account when an official check is disbursed.

    Stale Dated Check

    An official check not negotiated (cashed) within 90 days of its issue date.

    Signup and view all the flashcards

    OFAC Verification

    The process of checking if a non-member payee is on the Office of Foreign Assets Control (OFAC) sanctions list.

    Signup and view all the flashcards

    Free Official Checks

    The first three official checks issued in a calendar month are free.

    Signup and view all the flashcards

    Escheatment

    The process of the state receiving unnegotiated official checks after a set time period.

    Signup and view all the flashcards

    Payee

    The person or entity who is to receive payment.

    Signup and view all the flashcards

    OFAC Verification (MAAP)

    Checking if the payee is on the Office of Foreign Assets Control (OFAC) sanctions list.

    Signup and view all the flashcards

    Sufficient Funds Check (MAAP)

    Ensuring enough money is available to cover the check amount.

    Signup and view all the flashcards

    MARS Case Creation

    Creating a case record in the MARS system for the check disbursement request.

    Signup and view all the flashcards

    Official Check Stop Payment Limitation

    Members can request stop payments only if the check is lost, stolen, destroyed, or mutilated; a replacement check is issued.

    Signup and view all the flashcards

    Transaction Receipt Signature

    Member's signature confirmation for the transaction.

    Signup and view all the flashcards

    Daily Balancing

    Matching the physical checks and records for accuracy.

    Signup and view all the flashcards

    Verification of Check Details

    Confirming the accuracy of the information on the check.

    Signup and view all the flashcards

    Transaction Codes (KD/KO)

    Specific codes for posting check disbursement transactions in the system (KD for CFCU, KO for Spectrum).

    Signup and view all the flashcards

    Official Check Reconciliation

    Confirming an official check hasn't been reconciled, reissued, or escheated before proceeding.

    Signup and view all the flashcards

    Declaration of Loss Form

    Document used to declare a lost official check, available in PDF, DocuSign, or Symitar.

    Signup and view all the flashcards

    Symitar Account Servicing

    Symitar feature to access forms and documents, including "Declaration Loss."

    Signup and view all the flashcards

    Check Type in Symitar

    Specify check type as 'Cashier's Check' for Declaration of Loss Form within Symitar.

    Signup and view all the flashcards

    Reissuing Official Checks

    Process of reprinting/reissuing an official check via Symitar and OpCon Self Service system.

    Signup and view all the flashcards

    Check Status Reset

    Changing an official check status to "Not Issued" in OpCon Self Service before reissuance.

    Signup and view all the flashcards

    Manager/Supervisor Approval

    Needed to authorize Declaration of Loss and reissue due to potential risks.

    Signup and view all the flashcards

    90-day Waiting Period

    Minimum waiting period after the original issue date before reissuing a check.

    Signup and view all the flashcards

    Reissuable Official Checks

    Official checks that meet specific criteria can be reissued. Criteria include: existing check number, issued within 4 days, status of 'Issued', and issued by your department.

    Signup and view all the flashcards

    Official Check Safeguarding Guidelines

    Guidelines for protecting official checks include: loading checks during working hours, storing excess checks securely, dual control for new stock, sealing new stock in tamper-proof bags, and securing checks in a vault or locked cabinet.

    Signup and view all the flashcards

    Auditing Official Checks

    Official check inventory is audited monthly as part of the cash/negotiable items audit. The process involves verifying starting/ending numbers and total on hand.

    Signup and view all the flashcards

    Visual Verification of Official Checks

    Visually verifying an official check involves inspecting both the front and back for security features.

    Signup and view all the flashcards

    Symitar Check Manager Verification

    Symitar Check Manager records all issued official checks. Verifying in this system is mandatory and more reliable than visual verification.

    Signup and view all the flashcards

    Why Visual Verification is Insufficient

    While visual verification is a step, it's not enough to guarantee authenticity. Checking Symitar Check Manager is crucial for confirming a check's validity.

    Signup and view all the flashcards

    Official Check Stock Management

    Branches maintain a working supply of official checks, with excess kept secure. Strict procedures are in place for handling and securing checks.

    Signup and view all the flashcards

    Dual Control for New Official Check Stock

    Opening new official check stock should involve two employees for added security and accountability.

    Signup and view all the flashcards

    Official Check Features (Front)

    A credit union check must display the institution's name, address, toll-free number, website, "Pay" in the pre-printed section, a security warning, and authorized signatures conforming to policy.

    Signup and view all the flashcards

    Official Check Features (Back)

    The back of the check includes a 5-line disclosure, a disclaimer about endorsement by all parties, 2 endorsement lines, security details in a box, and a stock number.

    Signup and view all the flashcards

    Where to Find Security Details?

    Security features for a credit union check are outlined on the back, while the notification about their presence is found on the front right corner.

    Signup and view all the flashcards

    Symitar Check Manager

    A system used to verify if a check is valid and official for the credit union.

    Signup and view all the flashcards

    Symitar Home Screen Navigation

    To access the Check Manager on the Symitar home screen, navigate to "Navigate > Accounting > Check Manager."

    Signup and view all the flashcards

    Teller Transaction Code 'IC'

    The code 'IC' on the Teller Transactions screen is used to access Check Manager and Check Control.

    Signup and view all the flashcards

    Check Manager - Check Control

    To access Check Control in the Check Manager, press Enter/click Next after entering transaction code 'IC' on the Teller Transactions screen.

    Signup and view all the flashcards

    Search for Check Screen

    This screen within Check Manager allows you to search for and verify the validity of a check.

    Signup and view all the flashcards

    Check Prefixes

    Certain departments use prefixes on check numbers, like '01' for Accounting and '00' for others.

    Signup and view all the flashcards

    Searching for Checks

    To find a check in Check Manager, enter its number. Include prefix '01' for Accounting checks. If unsure, try with and without the prefix.

    Signup and view all the flashcards

    Invalid Check Number?

    If you enter a wrong check number, Check Manager shows 'Record Not Found'. Contact your manager or Fraud & Transaction Analysis.

    Signup and view all the flashcards

    Check Status

    'Issued' or 'Escheated' are the normal statuses. Contact your manager or Fraud & Transaction Analysis if you see something else.

    Signup and view all the flashcards

    Escheated Status

    Means the Credit Union sent funds to the state as unclaimed property. Contact Operations Services if you see it.

    Signup and view all the flashcards

    Official Checks: Member's Funds

    If a closed member is owed money, Operations Services can print an official check and mail it to their last known address.

    Signup and view all the flashcards

    Official Check Processing

    For official checks, enter details in Symitar, print a letter, and mail both to the member.

    Signup and view all the flashcards

    Vendor Inventory Control

    The credit union uses American Solutions for Business (ASB) to manage their paper stock for official checks.

    Signup and view all the flashcards

    Study Notes

    Official Checks

    • Credit Union offers Official Checks; funds debited at disbursement; stop payments are exceptions
    • Ordering, stop payments, reissuing, safeguarding stock, auditing, printing, and vendor inventory control are covered
    • First 3 checks in a month are free; fee schedule for subsequent checks
    • Checks payable to individuals, businesses, or entities; not payable to Cash, Bearer, or For Deposit Only; OFAC verification for non-members; payee field cannot be blank
    • Checks valid for 90 days; unnegotiated checks after 90 days are considered stale-dated
    • Payment Services reviews unnegotiated checks; members may reissue or receive a refund
    • Unclaimed checks escheated to the state after 3 years
    • Credit Union responsible for liability if payment refused; stop payments only placed as exceptions (members informed at disbursement)

    Official Check Order Process

    • Members can request checks in person, by phone, mail, or secure email; employees follow the steps below
    • Steps: Identify, Process, Document, Disburse the Check.
    • Verify sufficient funds, run OFAC, create MARS-case, add comments (OFAC findings), debit account, assign to Ops Services for printing/mailing (if required)
    • Attach/index the received item, record the call (in person or phone requests)
    • Operations Services prints and mails; Branch prints and provides or mails
    • Transaction codes (KD for CFCU or KO for Spectrum)

    Official Check Stop Payments

    • Members can't place stop payments unless the check is lost, stolen, destroyed, or mutilated
    • Employees confirm whether the check has been reconciled, reissued or escheated using IC feature in Symitar
    • Declaration of Loss form available in PDF and DocuSign/Symitar for stop payments requests.
    • Identifying the payee and reason for declaration: risk assessment for individuals vs large companies (double payments)
    • Second-party statements and third-party indemnification approved case-by-case, must discuss with manager/supervisor (includes IC screen and verification of deposit)
    • Exceptions rare, but can be granted for member relationships and check amount
    • Typical wait for reissue is 90 days after original issue

    Reissuing Official Checks

    • Official Checks must first be reset to 'Not Issued' in the OpCon Self Service module to reissue.
    • Confirm via EASE OpCon Self Service module: check number, email for confirmation, submit button
    • Checks not reissuable: those that don't exist, issued over 4 days ago, not issued by your department
    • Contact Symitar Support if receipt of 'Check Not Found' or 'Can't Reissue' message

    Safeguarding Official Check Stock

    • Each branch keeps a working supply of Official Checks loaded into the check printer, with excess stored in a vault or locked cabinet
    • During branch closing, unused checks removed from printer and stored
    • Newly arrived stock should be placed in envelopes/bags (25, 50, 100) sealed and dated, and stored securely.
    • Working supply and vault supply quantity audited monthly.

    Auditing Official Check Stock

    • Audits include starting/ending numbers, and a total count of checks
    • Unsealed/untampered envelopes/packages not required to be opened

    Identifying Official Checks

    • Two methods to verify Official Check authenticity: visual verification and Symitar check manager verification, always verify in Symitar
    • Visual verification: Credit Union's name, address, toll-free/web and "Pay" pre printed
    • Security features (signature(s), security details, pre-printed stock number)
    • Back of check: five-line disclosure, disclaimer ("Must be endorsed by all parties"), two endorsement lines

    Verification in Symitar Check Manager

    • Procedures to access by navigating through Symitar's menu system, identifying valid and invalid checks, contact manager in case a record isn't found, and addressing discrepancies in check status

    Operations: Printing Official Checks using a GL

    • Process for printing Official Checks if memberships are closed
    • MARS cases for printing will include specific information (subject, member name, address, check amount, and GL ID)
    • Details for processing the transaction in Symitar and mailing the check using US Mail
    • Vendor Inventory is handled through American Solutions for Business (ASB) handling orders and processing; confirmation of receipt and reporting issues

    Studying That Suits You

    Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

    Quiz Team

    Related Documents

    Description

    This quiz covers the essential information regarding the issuance and management of official checks at a credit union. Learn about the ordering process, fees, verification requirements, and the implications of stale-dated checks. Understand the responsibilities of both members and the credit union in handling checks.

    More Like This

    Official Checks Policy and Process
    141 questions
    Official Checks Process and Guidelines
    48 questions
    Official Checks Policy and Procedures
    48 questions
    Official Checks and Ordering Process
    48 questions
    Use Quizgecko on...
    Browser
    Browser