Office Policy and Conduct Quiz
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Questions and Answers

For any type of exception, you should refer back to your TL/TLA.

False (B)

Suppose your team includes a TL and a TLA, number of recipients in the To and Cc for the working hours email: ___ ___

1 2

If you witnessed a violation in the shift, what should you do? (Select all that apply)

  • Do not inform anyone
  • Inform your TL/TLA (correct)
  • Inform the shift leader (correct)
  • Inform the HR TL (correct)

It is allowed to bring your sister/brother to the office after working hours.

<p>False (B)</p> Signup and view all the answers

In case of a personal argument with anyone from the company, I should contact my TL/TLA directly.

<p>False (B)</p> Signup and view all the answers

In the shift leader form the scheduled time is always ahead of the arrival time.

<p>False (B)</p> Signup and view all the answers

You could refer directly to the schedule TL if you wanted to switch your shift.

<p>False (B)</p> Signup and view all the answers

One of the below is allowed at the office: (Select one)

<p>Light blue jeans (A)</p> Signup and view all the answers

Shift feedback email recipients:

<p>To: Adel Cc: Your TL (C)</p> Signup and view all the answers

Suppose you are a challenge team member, number of recipients in the availability email:

<p>To: 1 Cc: 2 (B)</p> Signup and view all the answers

Number of operation teams:

<p>4 (C)</p> Signup and view all the answers

If your supervisor in an internal support shift asked you to work one extra hour you should accept and tell your TL/TLA.

<p>False (B)</p> Signup and view all the answers

When arriving at the assembly point you should send a live location for a period of:

<p>15 Mins (A)</p> Signup and view all the answers

Receiving HR Warning as a first action is possible.

<p>True (A)</p> Signup and view all the answers

You should check the announcement group and your email every:

<p>15 Mins, 15 Mins (D)</p> Signup and view all the answers

Resignation email recipients:

<p>To: Adel Basyouni Cc: HR TL, Your TL/TLA (C)</p> Signup and view all the answers

You can contact the IT to reset your email password from any number.

<p>False (B)</p> Signup and view all the answers

You are not allowed to forward the sales offers from your work email to your personal email.

<p>True (A)</p> Signup and view all the answers

Study Notes

Exception Handling

  • In case of an exception, you should not refer back to your TL/TLA.

Communication

  • For the working hours email, there should be 1 recipient in the To and 2 recipients in the Cc.

Shift Violations

  • If you witness a violation in the shift, you should inform your TL/TLA, the HR TL, and the shift leader.

Office Rules

  • It is not allowed to bring your sister/brother to the office after working hours.
  • Personal arguments with anyone from the company should not be discussed directly with your TL/TLA.
  • In the shift leader form, the scheduled time is not always ahead of the arrival time.
  • You cannot refer directly to the schedule TL if you want to switch your shift.
  • Light blue jeans are allowed to be worn at the office.

Email Recipients

  • Shift feedback email recipients are To: Adel Cc: Your TL.
  • For challenge team members, the availability email should have 1 recipient in the To and 2 recipients in the Cc.

Operations

  • There are 4 operation teams.

Work Requests

  • If your supervisor in an internal support shift asks you to work one extra hour, you do not have to accept and tell your TL/TLA.

Assembly Point

  • When arriving at the assembly point, you should send a live location for 15 minutes.

HR Warnings

  • Receiving an HR Warning as a first action is possible.

Communication Frequency

  • You should check the announcement group and your email every 15 minutes.

Resignation

  • Resignation email recipients are To: Adel Basyouni Cc: HR TL, Your TL/TLA.

IT Support

  • You cannot contact the IT to reset your email password from any number.

Email Forwarding

  • You are not allowed to forward the sales offers from your work email to your personal email.

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Test bank 2.docx

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Test your knowledge of office policies and code of conduct, including exceptions, reporting violations, and general rules.

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