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Questions and Answers
What issue did Coworker 1 notice with the Color machine?
What issue did Coworker 1 notice with the Color machine?
- It doesn't always clean the colors
- It doesn't always refill the colors
- It doesn't always indicate the urgency to refill the colors (correct)
- It doesn't always print in color
What did Coworker 2 mean by 'collecting data about how many times something happens isn't the same as having solid facts'?
What did Coworker 2 mean by 'collecting data about how many times something happens isn't the same as having solid facts'?
- Data is subjective
- Data is not reliable
- Data can be easily manipulated
- Data doesn't provide an accurate representation of the situation (correct)
What did Coworker 2 suggest they do to identify the performance gap in the Performing color process?
What did Coworker 2 suggest they do to identify the performance gap in the Performing color process?
- Ask other coworkers for their opinions
- Collect more data
- Ignore the issue and hope it goes away
- Identify the specific process or workflow causing the gap (correct)
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