Office Administration: Communication Climate Quiz
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Questions and Answers

What does communication climate refer to?

  • The emotions experienced before communication starts
  • The social tone of a relationship during communication activities (correct)
  • The specific activities carried out during communication processes
  • The physical setting where communication takes place

    • How can open communication be described in the work environment?

  • Keeping all information confidential
  • Sharing information only with co-workers
  • Providing access to information for everyone under equal conditions (correct)
  • Limiting information to only a set number of people

    • In the context of work environment, what is considered a factor affecting job satisfaction?

  • Providing limited feedback
  • Praise and encouragement (correct)
  • Limiting access to information
  • Keeping communication closed

    • What is a characteristic of closed communication?

    <p>Limiting the message to a set number of people</p> Signup and view all the answers

    Why is open communication important in the workplace environment?

    <p>To encourage transparent sharing of information among all employees</p> Signup and view all the answers

    How does praise and encouragement contribute to the work environment?

    <p>By influencing motivation and overall job satisfaction</p> Signup and view all the answers

    Which factor is identified as the greatest barrier to communication in the text?

    <p>Language Difference</p> Signup and view all the answers

    What is the definition of semantics from the text's perspective?

    <p>The study of the meaning of a sign for effective communication</p> Signup and view all the answers

    How does lack of subject knowledge impact communication according to the text?

    <p>It results in unclear message transmission</p> Signup and view all the answers

    What does perceptual bias refer to in the context of communication barriers?

    <p>Bias against or for a certain topic affecting conversations</p> Signup and view all the answers

    Which identified factor involves achieving a desired effect through words with double meanings?

    <p>Semantics</p> Signup and view all the answers

    How do internal and external barriers affect communication according to the text?

    <p>They pose obstacles to effective communication</p> Signup and view all the answers

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