Office Administration: Communication Climate Quiz
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Questions and Answers

What does communication climate refer to?

  • The emotions experienced before communication starts
  • The social tone of a relationship during communication activities (correct)
  • The specific activities carried out during communication processes
  • The physical setting where communication takes place

How can open communication be described in the work environment?

  • Keeping all information confidential
  • Sharing information only with co-workers
  • Providing access to information for everyone under equal conditions (correct)
  • Limiting information to only a set number of people

In the context of work environment, what is considered a factor affecting job satisfaction?

  • Providing limited feedback
  • Praise and encouragement (correct)
  • Limiting access to information
  • Keeping communication closed

What is a characteristic of closed communication?

<p>Limiting the message to a set number of people (D)</p> Signup and view all the answers

Why is open communication important in the workplace environment?

<p>To encourage transparent sharing of information among all employees (C)</p> Signup and view all the answers

How does praise and encouragement contribute to the work environment?

<p>By influencing motivation and overall job satisfaction (D)</p> Signup and view all the answers

Which factor is identified as the greatest barrier to communication in the text?

<p>Language Difference (A)</p> Signup and view all the answers

What is the definition of semantics from the text's perspective?

<p>The study of the meaning of a sign for effective communication (A)</p> Signup and view all the answers

How does lack of subject knowledge impact communication according to the text?

<p>It results in unclear message transmission (B)</p> Signup and view all the answers

What does perceptual bias refer to in the context of communication barriers?

<p>Bias against or for a certain topic affecting conversations (B)</p> Signup and view all the answers

Which identified factor involves achieving a desired effect through words with double meanings?

<p>Semantics (B)</p> Signup and view all the answers

How do internal and external barriers affect communication according to the text?

<p>They pose obstacles to effective communication (D)</p> Signup and view all the answers

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