Podcast
Questions and Answers
What is the first step when a youth enters a fire station or makes contact with a company in the field seeking help?
What is the first step when a youth enters a fire station or makes contact with a company in the field seeking help?
What information should the Company Officer provide the NCFC volunteer with?
What information should the Company Officer provide the NCFC volunteer with?
What should be done when the incident is completed?
What should be done when the incident is completed?
Study Notes
- All fire stations in Contra Costa County are designated as "Safe Places" where youth can turn for help if they are in a difficult situation.
- When a youth enters a station or makes contact with a company in the field seeking help, the Company Officer will attempt to identify the problem and will notify the Communications Center of the situation.
- The Communications Center will place the company out-of-service and provide the incident a NFIRS number and create a Safe Place incident.
- The Company Officer will provide the NCFC volunteer with all information provided by the youth, and the youth is to be informed what is happening and the Company Officer will release the youth to the custody of the NCFC volunteer/ employee.
- Upon completion of the incident, the Communications Center should be notified so that incident times can be recorded.
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Description
Learn about the protocol followed by fire stations in Contra Costa County when youths seek help at designated 'Safe Places', including the role of Company Officers, Communications Center, and NCFC volunteers/employees.
