NZ Police Constable: General Duties

• The position described is for a Constable: General Duties within the New Zealand Police.
• The Constable reports to a Section Sergeant.
• Shift work is involved.
• There are no direct reports for this role.
• The location for the position is Generic Location.
• Remuneration range is Band G.
• This position is within the Office of Constable.
• The purpose is to maintain and enhance public security and welfare.
• This is achieved through responding to incidents and conducting relevant enquiries.

Service Delivery - Patrolling

• Enforces laws and maintains public order through patrols and responses.
• Patrols align with organizational needs, are non-discriminatory, and follow supervisor's instructions.
• Assesses situations and acts appropriately.
• Knows the local patrol area well.
• Responds to incidents, tasks, and requests following procedures.
• Uses problem-solving skills.
• Assesses behavior and decides on appropriate responses.
• Provides initial on-scene control/command.
• Conducts initial police investigations.

Service Delivery - Initial Police Investigation

• Assesses and protects crime scenes, and helps with investigations.
• Gathers and analyzes investigation information.
• Identifies, seizes, processes, and manages evidence according to laws and procedures.
• Uses all inquiry avenues to identify subjects and persons.
• Searches people, property, and vehicles lawfully, following procedures.
• Decides on warnings, reports, or arrests based on officer discretion and advises involved persons accordingly, within legal and organizational guidelines.
• Treats victims and suspects fairly and equitably.

Gathering/Recording Information

• Collects and records police issue information, as per jurisdictional laws, policy, and procedures.
• Takes detailed statements that are comprehensive and compliant with jurisdictional laws, policy, and procedures.
• Completes complaint correspondence concisely and promptly.
• Completes arrest files, prosecution files, and other related correspondence, including notifying complainants and witnesses, and handling exhibits.
• Conducts and records interviews in accordance with laws, policy, and procedures.
• Accesses, stores, and retrieves information according to jurisdictional laws and organizational Codes of Ethics/Best Practice.
• Uses interview and evidence recording equipment, in accordance with jurisdictional laws, policy, and procedures.
• Identifies and uses communication channels to exchange/share information within the organization.

Processes for people in police care or custody

• Care and custody are provided for, processed, escorted/transported in accordance with jurisdictional laws, policy and procedures.

Fosters Organisational Community Image

• Explains and promotes the organisation's activities to boost community recognition/support.
• Represents the organisation's position on issues, acknowledging community concerns.
• Involves the community in public safety activities.

Contributes to the Safety Administration Programme S(A)P and National Road Safety Plan

• Provides traffic crash event/emergency responses.
• Reduces road deaths/injuries, enhances safe road use, through:
  • Patrol duties to enforce traffic law and promote safe driving.
  • Targeting impaired drivers.
  • Enforcing speed control.
  • Promoting use of vehicle restraints.
  • Supervising peak traffic.
  • Enforcing vehicle maintenance through checks.
  • Issuing Traffic/Infringement Offence Notices.
• Provides assistance/support for:
  • Crash investigation officers.
  • Summons service.
  • CARD centre.

Judicial Processing

• Prepares and manages evidence, witnesses, and offenders for judicial authority, according to jurisdictional laws and organizational policies and procedures by:
  • Managing witnesses.
  • Monitoring offenders.
  • Liasing with and assisting prosecutions section.
  • Undertaking post-court procedures.

Personal Professional Performance

• Manages personal professional performance to ensure public confidence.
• Models high standards of conduct, ethics, and integrity.
• Reviews and monitors personal performance.
• Develops and maintains personal competence.
• Assists and supports other personnel.
• Maintains personal physical and emotional health.

Team Work

• Works effectively as a community team member.
• Co-operates with section members to achieve goals.
• Establishes open and constructive relationships with colleagues.

Customer Service

• Meets service requests/complaints professionally, promptly, and with focus on the customer.
• Assesses changing customer needs for appropriate strategies.
• Ensures services are prompt, impartial, and safe.
• Delivers policing services with quality customer service and Maori Responsiveness.
• Fosters atmosphere where customer needs are priority.
• Provides services for public attitudinal and behavior change for safer communities.
• Provides quality policing services with team members.
• Integrates Treaty principles and Maori values in service delivery.

Relationship Management

• Creates and maintains networks for best practice sharing to avoid duplication.
• Establishes positive relationships with police members including Dog Section, Criminal Intelligence Branch, Scene of Crime Officers, Police Photographers, training Service Centre and Prosecutions Service Centre staff.
• Establishes positive relationships with community and government/service agencies like CYF, WINZ, Victim Support, cultural groups, local government, churches, schools, neighborhood watch, Lions, Rotary, and Zonta.

Notes on Competencies

• Selection considers potential to perform well, personal attributes, temperament, and health (a current PCT).