Nursing Role Models and Mentors

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Questions and Answers

What is the main objective of preparing preceptors for their role?

To allow them to focus solely on their job duties

To make them responsible for supervising new graduates

To equip them with knowledge on adult learning and social-learning concepts (correct)

To remove them from their usual work environment

What is the purpose of a 'buddy program' for international nurses?

To help them feel welcomed in the organizational culture (correct)

To monitor their performance closely

To assign them to a specific department

To limit their interaction with other staff members

What is the main difference between training and education?

Training is more formal while education is less formal

Training has an immediate use while education is designed to develop a person broadly (correct)

Training is only for specific jobs while education is for general knowledge

Training is broader in scope while education is more specific

What can managers do to increase the chance of a positive employment outcome for minority student nurses?

Design programs to assist with socialization Signup and view all the answers

What is the benefit of having experienced staff development or supervisory personnel monitor the preceptor and new graduate closely?

To ensure the relationship continues to be beneficial and growth-producing for both Signup and view all the answers

What is the purpose of a cultural diversity enhancement group (CDEG)?

To assist international nurses in adjusting to the organizational culture Signup and view all the answers

What is the main objective of selecting preceptors carefully?

To ensure they have a strong desire to be role models Signup and view all the answers

What group of employees may benefit from programs designed to assist with socialization?

Employees with role status change, minority student nurses, and international nurses Signup and view all the answers

What is necessary to ensure a smooth staff development system?

All parties involved should understand and carry out their responsibilities. Signup and view all the answers

Who should be involved in formulating staff development policies and delineating duties?

Representatives from top-, middle-, and first-level management, staff development, and the human resource department. Signup and view all the answers

What is essential to determine the effectiveness of a staff development program?

The cost and benefits of various programs. Signup and view all the answers

What is the first step in developing an educational program?

Identify the desired knowledge or skills the staff should have. Signup and view all the answers

What is the purpose of an advisory committee in staff development?

To provide input in formulating staff development policies and delineating duties. Signup and view all the answers

What should be clearly communicated in a staff development program?

Accountability for various parts of the program. Signup and view all the answers

Why is it important to determine the present level of knowledge or skill?

To determine the deficit of desired knowledge and skills. Signup and view all the answers

What should be done after identifying the resources available to meet needs?

Make maximum use of available resources. Signup and view all the answers

What is a standard prodder?

Someone who refuses to accept less than standards of excellence. Signup and view all the answers

What is a teacher-coach?

Someone who teaches you interpersonal, technical, or political skills essential for advancement. Signup and view all the answers

What is a role model in nursing?

An experienced, competent employee who is worthy of imitation Signup and view all the answers

What is the main difference between a preceptor and a mentor?

Their willingness to assist in career development Signup and view all the answers

What is a door opener?

Someone who, by virtue of his or her position, can provide you with new opportunities or experiences. Signup and view all the answers

According to Lee (2000), what is mentoring?

A distinctive interactive relationship between two individuals Signup and view all the answers

What is the role of a manager in the shock phase of role transition?

To intervene by listening to new graduates and helping them cope in the real world. Signup and view all the answers

What is the main difference between a preceptor's and a mentor's relationships with their protégés?

The length of the relationship Signup and view all the answers

What is the result of the shock phase of role transition?

New graduates start to feel overwhelmed and struggle to adapt. Signup and view all the answers

What is the primary purpose of coaching as a teaching strategy?

To change behavior Signup and view all the answers

What is an energizer in a mentor's role?

Someone who stimulates you to take action Signup and view all the answers

What is the most neglected aspect of accountability in staff development?

Cost-effectiveness Signup and view all the answers

What is the purpose of a career counselor?

To help you to make short- and long-term career plans. Signup and view all the answers

What is the primary focus of indoctrination in staff development?

Orientation Signup and view all the answers

What is the role of an idea bouncer?

Someone who listens and discusses your ideas. Signup and view all the answers

What is the role of an investor in a mentor's role?

Someone who invests their time and energy into your personal and professional growth Signup and view all the answers

What is the phase that follows the honeymoon phase in the role transition of a new nurse?

The shock phase. Signup and view all the answers

What is an example of a criterion used to measure organizational impact in staff development?

Quality of care Signup and view all the answers

What is the role of a supporter in a mentor's role?

Someone who offers emotional support and builds self-confidence Signup and view all the answers

What is the purpose of short-term coaching as a teaching tool?

Socialization and dealing with short-term problems Signup and view all the answers

What is the main purpose of a mentor?

To assist in career development and furthering protégé's career Signup and view all the answers

What is the definition of coaching as a teaching strategy?

One person helping another to reach an optimum level of performance Signup and view all the answers

What is the primary benefit of long-term coaching as a tool?

Career management Signup and view all the answers

What is the second criterion used to evaluate staff development activities?

Behavior change Signup and view all the answers

Study Notes

Clarifying Role Expectations

A role model is an experienced, competent employee who is worthy of imitation.
The relationship between the new employee and the role model is passive, where the new employee sees the role model's skills and attempts to emulate them.

Preceptors and Mentors

A preceptor is an experienced nurse who provides knowledge, emotional support, and clarification of role expectations on a one-to-one basis.
A mentor takes on a greater role in using education for role clarification and makes a conscious decision to assist the protégé in attaining expert status and furthering their career development.
Preceptors are usually assigned, while true mentors freely choose who they will mentor.
The relationship between the mentor and mentee is longer and more intense than that between the preceptor and new graduate.

Roles of the Mentor

Model: someone you admire or want to emulate
Envisioner: someone who can see and communicate a meaning of professional nursing and its potential
Energizer: someone whose dynamism stimulates you to take action
Investor: someone who invests their time and energy into your personal and professional growth
Supporter: someone who offers emotional support and builds self-confidence
Standard prodder: someone who refuses to accept less than standards of excellence
Teacher-coach: someone who teaches you interpersonal, technical, or political skills essential for advancement
Feedback giver: someone who gives honest positive and negative feedback for growth
Eye opener: someone who broadens your perspective and gives you new ways of viewing situations
Door opener: someone who provides new opportunities or experiences
Idea bouncer: someone who will listen and discuss your ideas
Problem solver: someone who can help you examine problems and identify possible solutions
Career counselor: someone who helps you make short- and long-term career plans
Challenger: someone who encourages you to investigate issues more critically or in greater detail

Employees With Unique Socialization Needs

New nurses: experience fear and difficulties in adapting to the work setting, known as reality shock, which has four phases: honeymoon, shock, recovery, and resolution
International nurses: may benefit from a cultural diversity enhancement group (CDEG) and a "buddy program" to assist in socialization
Minority students and culturally and ethnically diverse student nurses: may require special socialization assistance
Employees with role status change, and experienced nurses in role transition: may require special socialization assistance

Staff Development

Training: an organized method of ensuring people have knowledge and skills for a specific purpose
Education: more formal and broader in scope than training, designed to develop the person in a broader sense
Responsibilities of the Education Department: ensure that all parties involved in staff development understand and carry out their responsibilities

Assessing Staff Development Needs

Identify the desired knowledge or skills the staff should have
Identify the present level of knowledge or skill
Determine the deficit of desired knowledge and skills
Identify the resources available to meet needs
Make maximum use of available resources
Evaluate and test outcomes after use of resources

Evaluation of Staff Development Activities

Learner's reaction: how did the learner perceive the orientation, class, or training?
Behavior change: what behavior change occurred as a result of the learning?
Organizational impact: how did the staff development activity affect the organization?
Cost-effectiveness: all staff development activities should be quantified in some manner

Coaching as a Teaching Strategy

Coaching is a teaching strategy rather than a learning theory
Coaching is one person helping another to reach an optimum level of performance
Short-term coaching is effective for assisting with socialization and dealing with short-term problems
Long-term coaching is effective for career management and dealing with disciplinary problems

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Description

Learn about the role of role models, preceptors, and mentors in nursing, including their characteristics and relationships with new employees.