Podcast
Questions and Answers
What should you assess regardless of age group?
What should you assess regardless of age group?
Confusion or Depression
What is the rationale for National Patient Safety Goal 6?
What is the rationale for National Patient Safety Goal 6?
To improve patient safety if clinical alarm systems are not properly managed
What is an important concept of being a patient advocate?
What is an important concept of being a patient advocate?
Accepting the patient's decision
Which of the following is a patient responsibility?
Which of the following is a patient responsibility?
What does sandwich generation mean?
What does sandwich generation mean?
Which of the following is good practice when listening to patients?
Which of the following is good practice when listening to patients?
What type of language should you determine in patients when delivering care?
What type of language should you determine in patients when delivering care?
What should your goals in end-of-life care include?
What should your goals in end-of-life care include?
Which of the following is accurate concerning nonverbal communication?
Which of the following is accurate concerning nonverbal communication?
Which of the following is an ethical dilemma?
Which of the following is an ethical dilemma?
What is the intention of the Universal Protocol?
What is the intention of the Universal Protocol?
According to the National Patient Safety Goals, which type of therapy poses a risk to patients due to its complex dosing?
According to the National Patient Safety Goals, which type of therapy poses a risk to patients due to its complex dosing?
What does a comprehensive systematic analysis following a sentinel event help identify?
What does a comprehensive systematic analysis following a sentinel event help identify?
Which of the following is accurate concerning patient rights?
Which of the following is accurate concerning patient rights?
Which of the following is important to remember when providing care to adults ages 80 and older?
Which of the following is important to remember when providing care to adults ages 80 and older?
Which example qualifies as a sentinel event that would require review by the Joint Commission?
Which example qualifies as a sentinel event that would require review by the Joint Commission?
What is a sentinel event?
What is a sentinel event?
According to the National Patient Safety Goals, what is one of the most important ways to address healthcare associated infections?
According to the National Patient Safety Goals, what is one of the most important ways to address healthcare associated infections?
Which of the following is an essential component of cultural competence for healthcare workers according to the Joint Commission?
Which of the following is an essential component of cultural competence for healthcare workers according to the Joint Commission?
What is an example of patients' rights?
What is an example of patients' rights?
Which of the following is part of the Integrated Ethics model?
Which of the following is part of the Integrated Ethics model?
According to the Joint Commission's ethical standards, what is your role as a healthcare worker?
According to the Joint Commission's ethical standards, what is your role as a healthcare worker?
Which of the following is an example of a non-judgemental question?
Which of the following is an example of a non-judgemental question?
What should patients be told when they have a grievance regarding any part of the care provided to them?
What should patients be told when they have a grievance regarding any part of the care provided to them?
Which of the following is an important principle for healthcare professionals to provide ethical care?
Which of the following is an important principle for healthcare professionals to provide ethical care?
According to the National Patient Safety Goals, what are acceptable patient identifiers?
According to the National Patient Safety Goals, what are acceptable patient identifiers?
According to the National Patient Safety Goals, which component will assist in improving communication among healthcare professionals regarding critical tests?
According to the National Patient Safety Goals, which component will assist in improving communication among healthcare professionals regarding critical tests?
What is the term for an event, incident, or condition that could have resulted in harm to a patient?
What is the term for an event, incident, or condition that could have resulted in harm to a patient?
When must two patient identifiers be used?
When must two patient identifiers be used?
What practices do interpreters use to improve communication?
What practices do interpreters use to improve communication?
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Study Notes
Patient Assessment and Responsibilities
- Assess confusion or depression in patients, regardless of age group.
- Patients are responsible for asking for pain relief when symptoms first present.
National Patient Safety Goals
- Goal 6 aims to improve clinical alarm systems to enhance patient safety.
- Anticoagulation therapy poses dosing risks; improve hand hygiene to combat healthcare-associated infections.
Patient Advocacy and Rights
- Accepting a patient's decisions is crucial in advocacy.
- Patients have the right to receive health information in an understandable language.
- Patients can refuse experimental drugs prescribed by their healthcare provider.
Communication Practices
- Show genuine interest when listening to patients.
- Understand the patient's primary language for effective communication.
- Use appropriate language when interacting, including non-judgmental questions.
End-of-Life Care
- Goals should align with the patient's values and desires.
Nonverbal Communication
- Smiles have universally understood meanings, while cultural variations exist in gestures.
- Touching another person’s head can be offensive in some cultures.
Ethical Practices in Healthcare
- Analyze contributory factors after sentinel events to prevent recurrence.
- Safeguarding patient confidentiality and privacy is a vital role for healthcare workers.
- Ethical dilemmas, like corporate gifts to physicians, can complicate decision-making.
Sentinel Events
- A sentinel event is an incident resulting in patient death, harm, or required life-sustaining intervention.
- Examples include a patient committing suicide soon after discharge from a care facility.
Integrated Ethics Model
- Fosters support for ethical behavior in workplace interactions.
- Emphasizes valuing diversity as essential for cultural competence.
Patient Grievances and Rights
- Patients should be informed about how to file complaints regarding care issues.
- Ethical care provides patients the right to make their own health decisions.
Effective Communication Among Healthcare Professionals
- Timely reporting of critical tests and diagnostic procedures enhances communication.
- Use two patient identifiers, such as name and birthdate, when collecting blood specimens for safety.
Importance of Language and Interpreters
- Interpreters should employ words appropriate for both patients and providers to facilitate clear communication.
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