Nursing Management & Leadership Quiz
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Questions and Answers

Which of the following actions are involved in planning? (Select all that apply)

  • Determining appropriate tasks and resources (correct)
  • Defining goals (correct)
  • Making corrections
  • Assigning tasks (correct)
  • Using influence (correct)
  • Which of the following actions are involved in organizing? (Select all that apply)

  • Motivating employees
  • Grouping tasks into departments (correct)
  • Determining appropriate tasks and resources (correct)
  • Defining goals (correct)
  • Monitoring employees activities
  • What is the best action for Katherine to take given her discomfort with staff dynamics?

  • Quit her job and look for another employment
  • Identify the source of the conflict and understand the points of friction (correct)
  • Seek help from the Director of Nursing
  • Disregard what she feels and continue to work independently
  • What style of management does Alexandra exhibit in organizing the new wing of the hospital?

    <p>Participative</p> Signup and view all the answers

    Which element is NOT included in the organizational structure illustrated by statements?

    <p>Unity of direction</p> Signup and view all the answers

    What is a primary task Ms. Valencia should perform for an effective control system?

    <p>Identify structure, process, outcome standards &amp; criteria</p> Signup and view all the answers

    Which of the following is considered a structure standard?

    <p>Rotation of duty will be done every four weeks for all patient care personnel</p> Signup and view all the answers

    What type of standards do nursing procedures refer to?

    <p>Process</p> Signup and view all the answers

    What is evidence that the controlling process is effective?

    <p>The things that were planned are done</p> Signup and view all the answers

    What principle refers to the number of personnel reporting to Ms. Valencia?

    <p>Span of control</p> Signup and view all the answers

    What action is a priority for addressing staff unrest due to fatigue?

    <p>Develop a plan and implement it</p> Signup and view all the answers

    What is an advantage of a decentralized staffing system?

    <p>Promotes better interpersonal relationships</p> Signup and view all the answers

    Which activity is NOT performed by a primary nurse?

    <p>Provides care to a group of patients together with a group of nurses</p> Signup and view all the answers

    What process refers to assigning competent people to fill roles in the hierarchy?

    <p>Staffing</p> Signup and view all the answers

    Study Notes

    Nursing Management & Leadership

    • Planning involves:

      • Defining goals
      • Determining appropriate tasks and resources
      • Assigning Tasks
      • Using influence
    • Organizing involves:

      • Motivating employees
      • Grouping tasks into departments
      • Monitoring employees’ activities
      • Determining appropriate tasks and resources
    • Katherine’s Conflict

      • Identify the source of conflict and understand the friction points
      • Seek help from the Director of Nursing
    • Alexandra’s Management Style

      • Consultative: Trust and confidence in employee’s capabilities, communication in all directions, and using employee’s ideas and opinions.
    • Organizational Structure Elements

      • Level of authority
      • Lines of communication
      • Span of control
      • Unity of direction
    • Performance Improvement Department

      • Primary task of effective control system: Identifying structure, process, outcome standards & criteria
    • Structure Standard:

      • Rotation of duty will be done every four weeks for all patient care personnel.
    • Process standards:

      • Nursing procedures to be followed
    • Evidence of Effective Controlling Process

      • Increase in customer satisfaction rate
    • Span of Control: Responsible for the number of personnel reporting to a manager.

    • Staff Shortage and Fatigue

      • Priority action: Develop a plan and implement it.
    • Decentralized Staffing System

      • Advantage: Promotes better interpersonal relationships
    • Primary Nursing System

      • Activities of the primary nurse:
        • Collaborates with the physician
        • Performs a comprehensive initial assessment
        • Provides care for 5-6 patients during their hospital stay.
    • Staffing Process: Assigning competent people to roles in the hierarchy.

    • Management and Leadership Theories for New Managers

      • Managers with low concern for people and high concern for production are considered authoritarian.

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    Description

    Test your understanding of nursing management and leadership concepts. This quiz covers essential topics such as planning, organizing, conflict resolution, management styles, and organizational structure. Dive into practical scenarios to enhance your leadership skills in nursing.

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