Nursing Communication Practice
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Questions and Answers

What is communication in the context of nursing practice?

  • Only applicable to patient-nurse relationships
  • A one-time event
  • A skill that can be mastered in a short period
  • A lifelong learning process (correct)
  • What is the primary focus of caring relationships in nursing?

  • Maintaining effective relationships with colleagues
  • Meeting legal and ethical standards of care
  • Relating to others for personal gain
  • Fostering a healing relationship between nurse and patient (correct)
  • What skill is essential for effective communication in nursing practice?

  • Emotional intelligence
  • Assertiveness
  • Critical thinking (correct)
  • Empathy
  • What is the outcome of competent communication in nursing practice?

    <p>Meets legal, ethical, and clinical standards of care</p> Signup and view all the answers

    What is the role of critical thinking in communication?

    <p>To overcome perceptual biases or stereotypes</p> Signup and view all the answers

    What is the primary purpose of therapeutic communication?

    <p>To facilitate a healing relationship between nurse and patient</p> Signup and view all the answers

    What is a key characteristic of effective communication in nursing practice?

    <p>Maintaining effective relationships within the entire sphere of professional practice</p> Signup and view all the answers

    What is the relationship between critical thinking and communication?

    <p>Critical thinking applied during patient interactions helps to overcome perceptual biases or stereotypes</p> Signup and view all the answers

    What is the focus of caring relationships in nursing?

    <p>Fostering a healing relationship between nurse and patient</p> Signup and view all the answers

    What is the outcome of ineffective communication in nursing practice?

    <p>Breakdown in relationships within the entire sphere of professional practice</p> Signup and view all the answers

    What is the primary function of feedback in the circular transactional model of communication?

    <p>To provide a response to the sender</p> Signup and view all the answers

    What is the term for the process of conveying information through nonverbal cues?

    <p>Nonverbal communication</p> Signup and view all the answers

    What is the primary goal of motivational interviewing in nursing?

    <p>To motivate patients to change their behavior</p> Signup and view all the answers

    What is the term for the process of understanding the patient's perspective during the assessment phase of the nursing process?

    <p>Through the patient's eyes</p> Signup and view all the answers

    What is the primary characteristic of assertive communication in nursing?

    <p>Standing up for oneself in a respectful manner</p> Signup and view all the answers

    What is the term for the process of providing information to patients about their conditions and treatments?

    <p>Providing information</p> Signup and view all the answers

    What is the term for the process of changing the subject to avoid discussing sensitive topics with patients?

    <p>Changing the subject</p> Signup and view all the answers

    What is the primary consideration for effective communication with patients from diverse cultural backgrounds?

    <p>Understanding cultural nuances</p> Signup and view all the answers

    What is the term for the process of actively listening to patients and understanding their concerns?

    <p>Active listening</p> Signup and view all the answers

    What is the primary goal of using therapeutic communication techniques in nursing?

    <p>To improve health outcomes</p> Signup and view all the answers

    Study Notes

    Communication and Nursing Practice

    • Communication is a lifelong learning process and is essential for maintaining effective relationships within the entire sphere of professional practice, meeting legal, ethical, and clinical standards of care.
    • Caring relationships are at the core of nursing, and being able to relate to others is important for interpersonal communication.
    • Therapeutic communication occurs within a healing relationship between a nurse and patient.

    Developing Communication Skills

    • Nurses who develop critical thinking skills and clinical judgment make the best communicators.
    • Critical thinking helps to overcome perceptual biases or stereotypes that interfere with accurately perceiving and interpreting messages from others.

    Levels of Communication

    • Intrapersonal communication
    • Interpersonal communication
    • Small-group communication
    • Public communication
    • Electronic communication

    Elements of the Communication Process

    • Circular transactional model
    • Referent
    • Sender and receiver
    • Message
    • Channels
    • Feedback
    • Interpersonal values
    • Environment

    Forms of Communication

    • Verbal communication:
      • Vocabulary
      • Denotative and connotative meaning
      • Pacing
      • Intonation
      • Clarity and Brevity
      • Timing and relevance
    • Nonverbal communication:
      • Personal appearance
      • Posture and gait
      • Facial expression
      • Eye contact
      • Gestures
      • Sounds
      • Territoriality and personal space
      • Metacommunication

    Professional Nursing Relationships

    • Nurse-patient caring relationships
    • Motivational interviewing
    • Nurse-family relationships
    • Nurse-health care team relationships
    • Nurse-community relationships

    Elements of Professional Communication

    • Courtesy
    • Use of names
    • Trustworthiness
    • Autonomy and responsibility
    • Assertiveness

    Nursing Process

    • Assessment:
      • Through the patient's eyes
      • Environmental factors
      • Physical and emotional factors
      • Gender
      • Developmental factors
    • Analysis and nursing diagnosis
    • Planning and outcomes identification:
      • Outcomes
      • Setting priorities
      • Teamwork and collaboration

    Therapeutic Communication Techniques

    • Active listening
    • Clarifying
    • Sharing observations
    • Focusing
    • Sharing empathy
    • Sharing hope
    • Sharing humor
    • Sharing feelings
    • Using touch
    • Using silence
    • Providing information
    • Self-disclosure
    • Confrontation
    • Summarizing
    • Asking relevant questions
    • Validation
    • Paraphrasing

    Nontherapeutic Communication Techniques

    • Asking personal questions
    • Giving personal opinions
    • Changing the subject
    • Automatic responses
    • Defensive responses
    • False reassurance
    • Sympathy
    • Arguing
    • Approval or disapproval
    • Asking for explanations
    • Passive or aggressive responses

    Special Communication Considerations

    • Sociocultural considerations:
      • Culture influences thinking, feeling, behaving, and communicating.

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    Related Documents

    Chapter_024.pptx

    Description

    Explore the importance of communication in nursing practice, including maintaining relationships, meeting standards of care, and therapeutic communication.

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