18 Questions
Which of the following dispositional traits is most essential in fostering open communication?
Warmth and friendliness
What is the primary purpose of using nursing observations in building rapport?
To establish patient focus
Which of the following conversation skills is most critical in conveying the intended message?
Controlling the tone of voice
What is the most significant outcome of a therapist's failure to establish rapport with the patient?
Lack of patient trust
Which of the following non-verbal cues is essential in building trust with the patient?
Maintaining eye contact
What is the primary goal of active listening in therapeutic relationships?
To understand patient feelings
What is the primary purpose of maintaining eye contact with a patient during a conversation?
To convey interest and willingness to listen
Why is it essential to think before responding to a patient?
To prevent disrupting communication and listening
What can be inferred from a patient's avoidance of certain topics during a conversation?
The patient may be uncomfortable or sensitive about the topic
Why is it crucial to be attentive to both verbal and nonverbal cues during a conversation with a patient?
To understand the patient's underlying concerns and emotions
What is the primary benefit of being truthful during a conversation with a patient?
To gain the patient's trust
Why is it essential to avoid sounding overly eager during a conversation with a patient?
To prevent the patient from feeling overwhelmed or pressured
What does silence allow the nurse to do in an interaction with a patient?
Reflect on what has already been shared
What is a possible reason for a patient using silence in a conversation?
Trying to demonstrate stoicism and independence
What is a potential outcome of touch in communication?
Increased self-esteem
What is a possible meaning of silence in a patient's culture?
Requirement for longer pauses between verbal communication
What is a potential effect of silence on the nurse-patient relationship?
Building rapport
What is a negative consequence of touch in communication?
Invading personal space
Test your understanding of effective communication strategies in nursing, including verbal and non-verbal communication, respect, empathy, and active listening. Learn how to establish trust and rapport with patients.
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