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Nursing Communication and Rapport Building

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Nursing Communication and Rapport Building

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Questions and Answers

Which of the following dispositional traits is most essential in fostering open communication?

Empathy

Warmth and friendliness (correct)

Competence

Honesty

What is the primary purpose of using nursing observations in building rapport?

To establish patient focus (correct)

To gather patient data

To provide patient comfort

To ensure patient privacy

Which of the following conversation skills is most critical in conveying the intended message?

Controlling the tone of voice (correct)

Being knowledgeable about the topic

Being flexible

Avoiding ambiguous words

What is the most significant outcome of a therapist's failure to establish rapport with the patient?

Lack of patient trust Signup and view all the answers

Which of the following non-verbal cues is essential in building trust with the patient?

Maintaining eye contact Signup and view all the answers

What is the primary goal of active listening in therapeutic relationships?

To understand patient feelings Signup and view all the answers

What is the primary purpose of maintaining eye contact with a patient during a conversation?

To convey interest and willingness to listen Signup and view all the answers

Why is it essential to think before responding to a patient?

To prevent disrupting communication and listening Signup and view all the answers

What can be inferred from a patient's avoidance of certain topics during a conversation?

The patient may be uncomfortable or sensitive about the topic Signup and view all the answers

Why is it crucial to be attentive to both verbal and nonverbal cues during a conversation with a patient?

To understand the patient's underlying concerns and emotions Signup and view all the answers

What is the primary benefit of being truthful during a conversation with a patient?

To gain the patient's trust Signup and view all the answers

Why is it essential to avoid sounding overly eager during a conversation with a patient?

To prevent the patient from feeling overwhelmed or pressured Signup and view all the answers

What does silence allow the nurse to do in an interaction with a patient?

Reflect on what has already been shared Signup and view all the answers

What is a possible reason for a patient using silence in a conversation?

Trying to demonstrate stoicism and independence Signup and view all the answers

What is a potential outcome of touch in communication?

Increased self-esteem Signup and view all the answers

What is a possible meaning of silence in a patient's culture?

Requirement for longer pauses between verbal communication Signup and view all the answers

What is a potential effect of silence on the nurse-patient relationship?

Building rapport Signup and view all the answers

What is a negative consequence of touch in communication?

Invading personal space Signup and view all the answers