Nursing Communication and Rapport Building

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Questions and Answers

Which of the following dispositional traits is most essential in fostering open communication?

  • Empathy
  • Warmth and friendliness (correct)
  • Competence
  • Honesty

What is the primary purpose of using nursing observations in building rapport?

  • To establish patient focus (correct)
  • To gather patient data
  • To provide patient comfort
  • To ensure patient privacy

Which of the following conversation skills is most critical in conveying the intended message?

  • Controlling the tone of voice (correct)
  • Being knowledgeable about the topic
  • Being flexible
  • Avoiding ambiguous words

What is the most significant outcome of a therapist's failure to establish rapport with the patient?

<p>Lack of patient trust (A)</p> Signup and view all the answers

Which of the following non-verbal cues is essential in building trust with the patient?

<p>Maintaining eye contact (B)</p> Signup and view all the answers

What is the primary goal of active listening in therapeutic relationships?

<p>To understand patient feelings (C)</p> Signup and view all the answers

What is the primary purpose of maintaining eye contact with a patient during a conversation?

<p>To convey interest and willingness to listen (A)</p> Signup and view all the answers

Why is it essential to think before responding to a patient?

<p>To prevent disrupting communication and listening (D)</p> Signup and view all the answers

What can be inferred from a patient's avoidance of certain topics during a conversation?

<p>The patient may be uncomfortable or sensitive about the topic (A)</p> Signup and view all the answers

Why is it crucial to be attentive to both verbal and nonverbal cues during a conversation with a patient?

<p>To understand the patient's underlying concerns and emotions (B)</p> Signup and view all the answers

What is the primary benefit of being truthful during a conversation with a patient?

<p>To gain the patient's trust (B)</p> Signup and view all the answers

Why is it essential to avoid sounding overly eager during a conversation with a patient?

<p>To prevent the patient from feeling overwhelmed or pressured (D)</p> Signup and view all the answers

What does silence allow the nurse to do in an interaction with a patient?

<p>Reflect on what has already been shared (B)</p> Signup and view all the answers

What is a possible reason for a patient using silence in a conversation?

<p>Trying to demonstrate stoicism and independence (C)</p> Signup and view all the answers

What is a potential outcome of touch in communication?

<p>Increased self-esteem (C)</p> Signup and view all the answers

What is a possible meaning of silence in a patient's culture?

<p>Requirement for longer pauses between verbal communication (D)</p> Signup and view all the answers

What is a potential effect of silence on the nurse-patient relationship?

<p>Building rapport (A)</p> Signup and view all the answers

What is a negative consequence of touch in communication?

<p>Invading personal space (A)</p> Signup and view all the answers

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