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How should a nurse address an older adult initially?
How should a nurse address an older adult initially?
What is the primary impact of a differing rate of speech and movement on communication?
What is the primary impact of a differing rate of speech and movement on communication?
What is the recommended method of communication for a patient with aphasia?
What is the recommended method of communication for a patient with aphasia?
What is the purpose of confrontation in communication?
What is the purpose of confrontation in communication?
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What is the outcome of establishing an atmosphere of mutual respect and understanding in nurse-patient communication?
What is the outcome of establishing an atmosphere of mutual respect and understanding in nurse-patient communication?
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What is the most expressive part of the human body in terms of communication?
What is the most expressive part of the human body in terms of communication?
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What intervention would a nurse most likely use when communicating with a patient with aphasia?
What intervention would a nurse most likely use when communicating with a patient with aphasia?
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What type of communication involves sending and receiving messages using words?
What type of communication involves sending and receiving messages using words?
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According to Nurse Lester, what behavior is characteristic of the searching and yearning stage of grief?
According to Nurse Lester, what behavior is characteristic of the searching and yearning stage of grief?
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What stage of grief does Nurse Lester recognize in Thelma's behavior?
What stage of grief does Nurse Lester recognize in Thelma's behavior?
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What is characteristic of dysfunctional grieving in Lucio?
What is characteristic of dysfunctional grieving in Lucio?
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How does Paul help Anna to start grief resolution?
How does Paul help Anna to start grief resolution?
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When are stress-associated physical, behavioral, and cognitive changes more likely to show?
When are stress-associated physical, behavioral, and cognitive changes more likely to show?
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How does the body respond physically when stressed?
How does the body respond physically when stressed?
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What is the physical response of Analou's body in the emergency department?
What is the physical response of Analou's body in the emergency department?
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What type of grief resolution group would be beneficial for Thelma?
What type of grief resolution group would be beneficial for Thelma?
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What type of communication is facilitated by a nurse's uniform and name tag?
What type of communication is facilitated by a nurse's uniform and name tag?
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What is the term for the analysis of personal space in communication?
What is the term for the analysis of personal space in communication?
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What is an example of 'elder speak' in communication with older adults?
What is an example of 'elder speak' in communication with older adults?
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What is the primary benefit of using open-ended communication techniques?
What is the primary benefit of using open-ended communication techniques?
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What are some common barriers to effective communication?
What are some common barriers to effective communication?
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What is the best response by Nurse Lester in the given scenario?
What is the best response by Nurse Lester in the given scenario?
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What type of communication technique involves reflective statements and paraphrasing?
What type of communication technique involves reflective statements and paraphrasing?
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What is a conscious and intentional process used to gather information and respond to a patient's overall health status?
What is a conscious and intentional process used to gather information and respond to a patient's overall health status?
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What type of medication can Nurse Lester crush for a patient?
What type of medication can Nurse Lester crush for a patient?
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What is excluded from Nurse Paul's self-medication program for Marian?
What is excluded from Nurse Paul's self-medication program for Marian?
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What information is not included in Nurse Lorraine's nursing care plan for Sofia?
What information is not included in Nurse Lorraine's nursing care plan for Sofia?
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What is an unlikely action for older adults to take due to the high cost of prescription drugs?
What is an unlikely action for older adults to take due to the high cost of prescription drugs?
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What is not a factor that increases the risk of medication-related problems in older adults?
What is not a factor that increases the risk of medication-related problems in older adults?
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What is a potential hazard of self-medication with OTC drugs in older adults?
What is a potential hazard of self-medication with OTC drugs in older adults?
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What is the term for illness developed due to medical treatment?
What is the term for illness developed due to medical treatment?
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What is the term for the actual amount of an individual's existence?
What is the term for the actual amount of an individual's existence?
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What does Santos still perceive himself as?
What does Santos still perceive himself as?
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Who is most likely to experience problems with role changes?
Who is most likely to experience problems with role changes?
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Why is Mario's plan to retire, sell his home, and move to a retirement village risky?
Why is Mario's plan to retire, sell his home, and move to a retirement village risky?
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What does the term 'roleless role' refer to?
What does the term 'roleless role' refer to?
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What is Santos trying to support?
What is Santos trying to support?
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What is Mario trying to do after his wife's death?
What is Mario trying to do after his wife's death?
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What is common among the older adults mentioned in the passage?
What is common among the older adults mentioned in the passage?
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What is the profession of the 79-year-old retired private school administrator?
What is the profession of the 79-year-old retired private school administrator?
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Study Notes
Communication in Healthcare
- Structural communication involves the use of signs, symbols, and characters to convey meaning.
- Verbal communication involves the use of language to convey meaning.
- Non-verbal communication involves the use of facial expressions, body language, and tone of voice to convey meaning.
Effective Communication Techniques
- Open-ended communication allows patients more leeway and establishes an empathetic climate.
- Reflective statements, clarifying statements, and paraphrasing are effective communication techniques.
Barriers to Communication
- Physical problems, pain, or extreme fatigue can be barriers to communication.
- Disease processes, diverse social and cultural backgrounds can also be barriers to communication.
Ageism in Communication
- Using terms like "sweetie" or "honey" when communicating with older adults is a form of ageism.
Nurse-Patient Communication
- Nurses should use a conscious and intentional process to gather information and respond to patients' needs.
- Nurses should use verbal and nonverbal approaches to encourage patients' well-being or improve their understanding of ongoing care.
Medication Management
- Nurses should ensure the provision of adequate supply of medication, payment for medication, and medication administration record.
- Nurses should include information in the nursing care plan pertinent to the patient's needs as they relate to drug administration.
Medication-Related Problems in Older Adults
- Older adults are more at risk for medication-related problems due to age-related changes, cognitive and sensory changes, and lack of adequate medical follow-up.
- Polypharmacy, drug interactions, and medication non-adherence are common medication-related problems in older adults.
Iatrogenic Complications
- Iatrogenic complications are illnesses developed due to medical treatment, commonly seen in older adults.
Assessing Age
- Chronologic age refers to the actual age of an individual.
- Physiologic age is the actual age of an individual's body, which can be different from their chronologic age.
Communication in Older Adults
- The pace or speed of communication is important when communicating with older adults.
- Using the patient's title and name and clarifying their preferred form of address helps build trust and rapport.
Communication in Aphasia
- Using body language and structured communication is recommended for patients with aphasia.
Confrontation in Communication
- Confrontation is used when there are inconsistencies in information or when verbal and nonverbal messages appear incompatible.
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Description
This quiz assesses the knowledge of nurses in communicating with older adults, including addressing them properly and adapting to their communication needs.