18 Questions
What is considered the single most important skill to learn and develop in collecting complete, accurate, and valid information from the client?
Listening
Which type of question is useful in eliciting feelings and perceptions of clients in an unbiased way?
Open-ended questions
What is the purpose of using well-placed phrases in verbal communication during an interview?
To encourage clients to share information
What is the benefit of using rephrasing in verbal communication during an interview?
To clarify information
What is the potential pitfall of using inferential techniques during an interview?
It may lead to biased answers
What is the primary goal of verbal communication during an interview?
To obtain as much information as possible on the client's health status
What should nurses communicate to the client during the introductory phase of an interview?
Their role and the purpose of the interview
In which phase of the interview should nurses focus on eliciting the client's comments on past health concerns and family health history?
Working Phase
What is a key aspect nurses should focus on during the Working Phase of an interview?
Listening, observing cues, and using critical thinking in interpreting information
Why is it important for nurses to communicate with clients at eye level and establish trust during an interview?
To establish rapport and build trust
What is the purpose of summarizing all the information obtained during an interview?
To validate the problems and goals discussed
Which phase of the interview involves discussing possible plans to resolve identified problems?
Summary and Closing Phase
Why is it important for healthcare practitioners to gather information about the culture of the client?
To provide specific healthcare needs for the client.
Which of the following is NOT determined by the client's culture according to the text?
Occupation
What is the main purpose of asking a client about their major health problem or concern?
To identify the most significant health concern.
How does understanding a client's history of present health concern benefit healthcare practitioners?
To gather detailed information on the client's health issue.
What type of information does a client provide when discussing their fears about seeking health care?
Previous negative experiences
Which aspect of a client's information would be most beneficial in tailoring healthcare instructions to match the client's understanding?
Language spoken
This quiz covers the importance of interviewing skills for nurses, including techniques for eliciting valid and reliable data, establishing trust with clients, and maintaining confidentiality. Topics include the introductory phase, types of questions to ask, note-taking, and communication strategies.
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