10 Questions
What is the primary purpose of Powertrain in NTP's claims process?
To track all claims and serve as a contract and claims database.
Who are the primary contacts for the National Truck Protection (NTP) Claims?
Brandy Beck and Jennifer Uselman.
How are claims submitted to NTP?
Claims are submitted via phone or through NTP's claims portal.
What is the role of the Claims department in NTP?
To manually update claims in Powertrain and determine if they are covered under the contract.
What is required before a claim is approved for payment?
The Claims adjudicator must obtain all supporting documentation.
What are the two restricted bank accounts that NTP currently holds investments in?
Wells Fargo Trust account and BNY Mellon Trust account
Which insurance company covers NTP contracts associated with the BNY Mellon account?
Dealers Assurance Company
Which insurance company covers NTP contracts associated with the Wells Fargo account?
CNA
What type of investment does the BNY Mellon account hold?
Money Market fund
What types of investments does the Wells Fargo account hold?
Money Market fund, Certificates of Deposit, and Bonds
Test your knowledge on National Truck Protection Claims and the process of submitting claims through NTP's Powertrain database. Learn about primary and secondary contacts, as well as the different methods of claim submission.
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