Podcast
Questions and Answers
What percentage of communication is conveyed through nonverbal cues?
What percentage of communication is conveyed through nonverbal cues?
- 80%
- 65% (correct)
- 50%
- 25%
Which of the following is NOT considered a function of nonverbal communication?
Which of the following is NOT considered a function of nonverbal communication?
- Substitute
- Repeat
- Interpret (correct)
- Accentuate
How does culture influence nonverbal communication?
How does culture influence nonverbal communication?
- It makes nonverbal communication irrelevant.
- It eliminates ambiguity in nonverbal signals.
- It standardizes nonverbal behavior across all cultures.
- It varies the meaning and interpretation of nonverbal cues. (correct)
Which type of nonverbal communication is most associated with physical touch?
Which type of nonverbal communication is most associated with physical touch?
What aspect does paralanguage primarily focus on?
What aspect does paralanguage primarily focus on?
What is indicated by eye contact in nonverbal communication?
What is indicated by eye contact in nonverbal communication?
Silence in communication can serve which of the following purposes?
Silence in communication can serve which of the following purposes?
What does the Expectancy Violations Theory pertain to in nonverbal communication?
What does the Expectancy Violations Theory pertain to in nonverbal communication?
Which characteristic does NOT describe the nature of nonverbal communication?
Which characteristic does NOT describe the nature of nonverbal communication?
In chronemics, which approach prioritizes relationships over strict schedules?
In chronemics, which approach prioritizes relationships over strict schedules?
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Study Notes
Nonverbal Communication
- Nonverbal communication encompasses all non-verbal stimuli generated by the communicator or the environment which convey meaning
- Nonverbal cues make up 65% of all communication
- Examples of nonverbal communication: "Oh really," "You love me," "I have something to tell you"
Functions of Nonverbal Communication
- Substitute: Replacing verbal communication
- Complement: Matching verbal communication
- Contradict: Conflicting with verbal communication
- Repeat: Reinforcing verbal communication
- Regulate: Controlling the flow of verbal communication
- Accent: Emphasizing verbal communication
Nature of Nonverbal Communication
- Culture-bound: Nonverbal cues reflect and vary based on cultural norms
- Rule-governed: Expectancy Violations Theory, by Burgoon, explains how people react to violations of social expectations
- High-reward violators: Match the behavior
- Low-reward violators: Seek to change the behavior
- Ambiguous: Nonverbal cues can have multiple interpretations
- Continuous: Nonverbal communication persists after verbal communication ends
- Multi-channeled: Multiple nonverbal cues can be used simultaneously
Types of Nonverbal Communication
- Appearance: Conveys credibility, attractiveness, and interests
- Kinesics: Body movement, gestures, and posture: Indicate liking, warmth, credibility, interest, attitudes, and status
- Eye Contact: Signifies trustworthiness, sincerity, honesty, and interest
- Facial Expressions: Reveal thoughts, express emotions and interest
- Haptics: Touch: conveys intimacy, affection, rejection, and power
- Paralanguage/Vocalics: Tone, pitch, and volume: Express emotions and clarify meaning
- Silence: Indicates time to think, silent treatment, personal anxiety, prevention of communication, defiance, love, or lack of anything to say
- Chronemics: Time: Signifies power, status, and interest
- Monochronic: Time is treated as a commodity, prioritizes schedules
- Polychronic: Time is flexible, prioritizes relationships and relational harmony
- Proxemics: Personal and environmental space: Conveys status, power, intimacy, and liking
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