Nonverbal Communication Chapter 6

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Questions and Answers

What is the definition of nonverbal communication according to Kory Floyd?

Behaviors and characteristics that convey meaning without the use of words.

Which of the following is a key axiom of nonverbal communication?

One cannot not communicate. (correct)

Nonverbal cues are not important.

All communication requires conscious effort.

Verbal words are the only way to communicate.

What are the three components of the goal of nonverbal communication?

Determine what meanings you wish to communicate, determine what meanings you communicated, determine what meanings were communicated to you.

What are affect displays?

Ways that we nonverbally communicate our emotions. Signup and view all the answers

What are illustrators in nonverbal communication?

Nonverbal cues directly linked with words. Signup and view all the answers

What do emblems represent in nonverbal communication?

Gestures that have a direct verbal translation. Signup and view all the answers

What is the purpose of regulators in a conversation?

To exercise mutual influence over the initiation, length, and termination of spoken messages. Signup and view all the answers

What is managing your nonverbal messages also known as?

Impression Management. Signup and view all the answers

What is the significance of first impressions according to Dale Leathers?

Nonverbal cues are major determinants of the kind of impression we make. Signup and view all the answers

What are the categories of deception according to Dale Leathers?

High Stakes and Low Stakes Signup and view all the answers

What are microexpressions?

Subtle cues that last less than a quarter of a second. Signup and view all the answers

What is kinesics?

The study of how people communicate through body movement. Signup and view all the answers

What does proxemics study?

Distance in communication. Signup and view all the answers

What does chronemics study?

Time and its influence on communication. Signup and view all the answers

What role does physical attractiveness play in communication?

It influences perceptions of character and can lead to preferential treatment. Signup and view all the answers

What is haptics?

The study of touching. Signup and view all the answers

Study Notes

Nonverbal Communication Overview

Represents behaviors and characteristics conveying meaning without words.
Involves both symbols (the first half) and expressive elements (voice, face, bodies, the second half).

Key Theories and Definitions

Nonverbal Communication defined by Kory Floyd as behaviors not using words.
Paul Watzlawick's axiom: "one cannot not communicate"; all actions or gestures send messages.
Three components of effective nonverbal communication: determining intended meanings, recognizing communicated meanings, understanding received meanings.

Types of Nonverbal Communication

Affect Displays: Nonverbal expressions of emotion, including facial expressions or tone of voice; cultural variations affect interpretation.
Illustrators: Nonverbal cues that complement verbal communication, such as gesturing while explaining a measurement.
Emblems: Gestures that replace words with clear meanings, like the "shh" finger gesture for silence.
Regulators: Bodily cues that manage communication flow, e.g., breaking eye contact or leaning forward.

Impression Management

Controlled nonverbal messages can create desired impressions, a concept known as Impression Management.
Interviews often require awareness of posture, attire, vocal tone, etc., which all influence first impressions.

Analyzing Nonverbal Cues

Observers notice vocal tone, body gestures, eye direction, handshake firmness, attire, and physical proximity.
Nonverbal cues significantly impact perceptions and interactions.

Misinterpretation and Deception

Deception categorized as low stakes (minimal consequences) or high stakes (serious implications).
High stakes deception often leads to notable nonverbal cues, such as hesitation or nervous movements.

Facial Expression Analysis

Dr. Paul Ekman's research highlights the role of 43 facial muscles in expressing fleeting emotions.
Fake vs. real smiles differentiated by specific muscle movements.

Functions of Nonverbal Communication

Manages relationships, regulates interactions, influences others, conceals/deceives, and helps manage impressions.

Nonverbal Channels

Kinesics: The study of body movements as communication.
Haptics: The study of touching, influenced by culture and gender.
Proxemics: The study of physical distance in interactions, categorized into intimate, personal, social, and public distances.
Chronemics: The study of how time affects communication, including cultural perceptions of punctuality and waiting.

Impact of Physical Attributes

Physical attractiveness influences perceptions and can lead to preferential treatment.
Clothing choices affect credibility and cultural interpretations of professionalism.

Mediated Messages

Nonverbal communication retains influence in mediated contexts and is significantly shaped by cultural and gender factors.

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Description

This quiz covers Chapter 6 on nonverbal communication, focusing on the various tools and channels that enhance our communication beyond words. You will explore how body language, facial expressions, and other symbols contribute to effective messaging. Dive deep into the significance of these nonverbal cues.