Questions and Answers
What is the definition of nonverbal communication according to Kory Floyd?
Behaviors and characteristics that convey meaning without the use of words.
Which of the following is a key axiom of nonverbal communication?
What are the three components of the goal of nonverbal communication?
Determine what meanings you wish to communicate, determine what meanings you communicated, determine what meanings were communicated to you.
What are affect displays?
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What are illustrators in nonverbal communication?
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What do emblems represent in nonverbal communication?
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What is the purpose of regulators in a conversation?
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What is managing your nonverbal messages also known as?
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What is the significance of first impressions according to Dale Leathers?
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What are the categories of deception according to Dale Leathers?
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What are microexpressions?
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What is kinesics?
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What does proxemics study?
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What does chronemics study?
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What role does physical attractiveness play in communication?
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What is haptics?
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Study Notes
Nonverbal Communication Overview
- Represents behaviors and characteristics conveying meaning without words.
- Involves both symbols (the first half) and expressive elements (voice, face, bodies, the second half).
Key Theories and Definitions
- Nonverbal Communication defined by Kory Floyd as behaviors not using words.
- Paul Watzlawick's axiom: "one cannot not communicate"; all actions or gestures send messages.
- Three components of effective nonverbal communication: determining intended meanings, recognizing communicated meanings, understanding received meanings.
Types of Nonverbal Communication
- Affect Displays: Nonverbal expressions of emotion, including facial expressions or tone of voice; cultural variations affect interpretation.
- Illustrators: Nonverbal cues that complement verbal communication, such as gesturing while explaining a measurement.
- Emblems: Gestures that replace words with clear meanings, like the "shh" finger gesture for silence.
- Regulators: Bodily cues that manage communication flow, e.g., breaking eye contact or leaning forward.
Impression Management
- Controlled nonverbal messages can create desired impressions, a concept known as Impression Management.
- Interviews often require awareness of posture, attire, vocal tone, etc., which all influence first impressions.
Analyzing Nonverbal Cues
- Observers notice vocal tone, body gestures, eye direction, handshake firmness, attire, and physical proximity.
- Nonverbal cues significantly impact perceptions and interactions.
Misinterpretation and Deception
- Deception categorized as low stakes (minimal consequences) or high stakes (serious implications).
- High stakes deception often leads to notable nonverbal cues, such as hesitation or nervous movements.
Facial Expression Analysis
- Dr. Paul Ekman's research highlights the role of 43 facial muscles in expressing fleeting emotions.
- Fake vs. real smiles differentiated by specific muscle movements.
Functions of Nonverbal Communication
- Manages relationships, regulates interactions, influences others, conceals/deceives, and helps manage impressions.
Nonverbal Channels
- Kinesics: The study of body movements as communication.
- Haptics: The study of touching, influenced by culture and gender.
- Proxemics: The study of physical distance in interactions, categorized into intimate, personal, social, and public distances.
- Chronemics: The study of how time affects communication, including cultural perceptions of punctuality and waiting.
Impact of Physical Attributes
- Physical attractiveness influences perceptions and can lead to preferential treatment.
- Clothing choices affect credibility and cultural interpretations of professionalism.
Mediated Messages
- Nonverbal communication retains influence in mediated contexts and is significantly shaped by cultural and gender factors.
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Description
This quiz covers Chapter 6 on nonverbal communication, focusing on the various tools and channels that enhance our communication beyond words. You will explore how body language, facial expressions, and other symbols contribute to effective messaging. Dive deep into the significance of these nonverbal cues.
