Non-Verbal Communication Quiz

Non-Verbal Communication

• Non-verbal communication is an action that produces meaning without using spoken or written words.
• It includes facial expressions, body motions, and gestures, and is a powerful means of communication, potentially even more so than spoken words.
• Non-verbal communication can convey meaning without a word, as the saying goes, "Action speaks louder than words".

Paralanguage and Written Communication

• Speech involves paralanguage, which includes elements such as:
  • Voice consistency
  • Speed
  • Pitch
  • Volume
  • Speech style
• Additionally, paralanguage includes prosodic features such as:
  • Stress
  • Rhythm
  • Intonation
• Written texts incorporate non-verbal elements such as:
  • Handwriting design
  • Spatial word arrangement
  • Physical characteristics of the page

Face-to-Face Interactions and Non-Verbal Communication

• Non-verbal communication research has primarily focused on face-to-face interactions.
• Face-to-face interactions can be categorized into three main areas:
  • The environment where communication occurs
  • The physical conditions of the communicators
  • The attitudes of both communicators during the conversation
• The body plays a significant role in non-verbal contact, enabling the receiver to understand the message being conveyed.
• Non-verbal signs can convey the situation more clearly than verbal messages.
• Non-verbal responses often accompany verbal communication, which can impact the effectiveness of the message.

Components of Non-Verbal Communication

• The components of non-verbal communication include:
  • Facial expressions
  • Body motions
  • Gestures
  • Paralanguage
  • Written non-verbal elements
  • Environmental and physical conditions of the communicators