New Public Management in Social Services
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Questions and Answers

What is the primary goal of implementing New Public Management (NPM) principles in the Department of Social Services?

  • To increase government control over social services
  • To increase bureaucratic red tape
  • To improve efficiency and effectiveness of services (correct)
  • To reduce citizen participation
  • Which of the following is a benefit of implementing NPM principles in the Department of Social Services?

  • Improved citizen engagement (correct)
  • Reduced transparency
  • Increased bureaucratic hurdles
  • Decreased accountability
  • What is a key characteristic of NPM principles in the context of social services?

  • Increased government control over social services
  • Decentralized and participatory decision-making (correct)
  • Hierarchical decision-making
  • Limited citizen involvement
  • Which of the following is a potential outcome of implementing NPM principles in the Department of Social Services?

    <p>Improved service delivery and outcomes</p> Signup and view all the answers

    What is a key challenge of implementing NPM principles in the Department of Social Services?

    <p>Resistance to change from staff</p> Signup and view all the answers

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