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Questions and Answers
Who is responsible for contacting the applicant regarding the schedule of connection and payment of fees?
The Membership Data Custodian submits membership applications directly to the applicants.
False
What must be paid before the meter base is released to the new connection applicant?
payment of fees
The meter base must be released to the new connection applicant upon __________, based on the 2023 NEA Price Index.
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Match the roles with their responsibilities:
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Which of the following is NOT included in the cooperative's Standard Connection Facility?
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All customer types are exempt from providing the meter base for their connection.
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What is the role of the General Manager concerning membership applications?
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The __________ of the Service Connect Order is needed for proper installation and energization of the kWh meter.
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What is issued to the applicant upon connection if available?
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What is the first requirement for new non-member applicants attending the Pre-Membership Seminar?
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An applicant can submit their Electrical Plan without including the GPS coordinates.
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Who conducts the inspection of the housewiring for new connection applications?
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The CWDO prepares the Service Memorandum for ______, which includes prerequisite documents.
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Which document must be submitted to the Billing and Meter Reading Section?
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The SOTG Officer is responsible for verifying applicants against the records.
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What needs to be attached to the Inspection Report if transformer recommendation is required?
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All new connection applications must be submitted to the ______ for clearance.
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Match the following steps in the application process with their descriptions:
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What must the applicant provide regarding the Barangay Electrician?
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Study Notes
New Connection and Membership Procedures
- Pre-Membership Seminar: New non-member applicants must attend this seminar before applying for membership.
- Membership application: Applicants must submit a completed application form to the CWDO or Membership Data Custodian.
- Valid ID: A valid ID is required for membership approval.
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Electrical Plan Requirements:
- Name of Barangay Electrician
- Photo of Barangay Electrician
- Name of Contractor (optional)
- Contact numbers for the applicant, Barangay Electrician, and/or Contractor
- GPS coordinates of the connection location
- Pictures of the surrounding area
- View of the potential kilowatt-hour (kWh) meter location
- Prior to Plan acceptance: Applicants must obtain a copy of the Standard Operating Procedure (SOP) and Standard Design from the District Supervisor. The SOP covers installation of kWh meters and service entrances; while the Design covers the sending and receiving structure platform.
- Service Memorandum for Inspection: The CWDO prepares a Service Memorandum for Inspection, attaching the necessary documents including the Special Operations Task Group (SOTG) Clearance.
- SOTG Clearance: The SOTG Officer verifies the applicant's name against their records and approves the clearance, which is subject to approval by the General Manager or authorized representative.
- Inspection and Report: The Housewiring Inspector or District Foreman inspects the site and prepares an Inspection Report, subject to approval by the Area Services Department Manager.
- Transformer Recommendation: If the application requires a new transformer, the Inspector Report and its attachments are sent to the Corporate Planning Department (CPD) along with a transformer recommendation and cost estimate.
- Line Extension: If line extension is needed, the Inspection Report goes to CPD with a survey, staking plan, and cost estimate.
- Request for kWh Meter: The District Staff (specifically the encoder) prepares a request for issuing a kWh meter to the Warehouse Section with the applicant's name and connection address.
- kWh Meter Certificate: Upon receiving the request, the Warehouse Section will issue an Availability of kWh Meter Certificate.
- Billing Clearance: Completed connection applications, including attachments, are submitted to the Billing and Meter Reading Section for billing clearance and posting of the kWh meter serial number to the Electronic Billing System.
- Service Connect Order: The CWDO issues a Service Connect Order.
- Connection Schedule: The District Supervisor contacts the applicant to schedule the connection and payment of the Membership Fee, ID Fee, and Inspection Fee.
- Membership Approval: The Membership Data Custodian submits all membership applications to the Board of Directors for approval, subject to recommendation by the General Manager.
- Service Connect Order Endorsement: The Service Connect Order is endorsed to the maintenance crew for installing and energizing the kWh meter upon payment.
- Meter Base: New connection applicants are responsible for providing the meter base, as it is not included in the cooperative's standard connection facility.
- Meter Base Costs: Meter bases are released to the applicant upon payment based on the 2023 NEA Price Index.
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Description
This quiz covers the new connection and membership procedures for applicants. You'll learn about the requirements for pre-membership seminars, application submissions, and electrical plan specifications necessary for approval. Ensure you understand all elements to ensure a smooth application process.
