customer insights 3 4
28 Questions
2 Views

customer insights 3 4

Created by
@DeftTransformation

Podcast Beta

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What font is considered the most credible according to the text?

  • Times New Roman
  • Arial
  • Baskerville (correct)
  • Comic Sans
  • Which system is mentioned as receptive and connecting messages in the text?

  • Respiratory system
  • Lymbic system (correct)
  • Nervous system
  • Endocrine system
  • What percentage more information is processed when individuals are relaxed and good-humored?

  • 60%
  • 44% (correct)
  • 30%
  • 50%
  • In what type of process is Neuromarketing closely linked to according to the text?

    <p>Market research activities</p> Signup and view all the answers

    Which technology is NOT mentioned as being used in Neuromarketing tools according to the text?

    <p>MRI</p> Signup and view all the answers

    What aspect of stimuli does Neuromarketing focus on understanding better according to the text?

    <p>Impact on emotions</p> Signup and view all the answers

    What is the main purpose of using Neuromarketing if other basic tools are not valid?

    <p>For exploratory purposes</p> Signup and view all the answers

    What recommendation does the text give regarding using humor in advertisements?

    <p>Use humor cautiously due to cultural differences</p> Signup and view all the answers

    Which part of the brain is responsible for driving attention, according to neuromarketers?

    <p>Amygdala</p> Signup and view all the answers

    What is the role of the nucleus accumbens in neuromarketing?

    <p>Drives attention</p> Signup and view all the answers

    Which brain region assists with memory and is relevant in neuromarketing?

    <p>Hippocampus</p> Signup and view all the answers

    Which tool is used for recording metabolic activities in the brain in the field of neuromarketing?

    <p>Positron Emission Tomography (PET)</p> Signup and view all the answers

    What is one of the tools NOT mentioned in the text as being used for recording brain activities in neuromarketing?

    <p>Facial Electromyography</p> Signup and view all the answers

    What is the KEY difference between Neuromarketing and other research tools mentioned in the text?

    <p>Neuromarketing uses biometrics data and technology to measure attention and visual processing.</p> Signup and view all the answers

    What is one of the risks highlighted in the text regarding the use of Neuromarketing?

    <p>Neurological differences may not necessarily correlate with different behaviors.</p> Signup and view all the answers

    Which technique is used in Neuromarketing to measure changes in activity in parts of the brain?

    <p>fMRI</p> Signup and view all the answers

    How does Neuromarketing aim to innovate in marketing and communications?

    <p>By isolating specific cognitive processes from others in parallel.</p> Signup and view all the answers

    In the context of Neuromarketing, what role do logos and font types play according to the text?

    <p>Key cues for memory processes.</p> Signup and view all the answers

    What is one specific aspect that Eye Tracking measures according to the text?

    <p>Fixation points</p> Signup and view all the answers

    Which neuromarketing technique involves recording metabolic activities in the brain?

    <p>Positron Emission Tomography (PET)</p> Signup and view all the answers

    What percentage of people incorrectly judged Al male as human according to the text?

    <p>90%</p> Signup and view all the answers

    In the context of neuromarketing, what does EEG stand for?

    <p>Electroencephalography</p> Signup and view all the answers

    Which tool is widely used in the industry for tracking attention according to the text?

    <p>Eye Tracking</p> Signup and view all the answers

    What is the primary focus of Neuromarketing tools discussed in the text?

    <p>Predicting consumer behavior using AI</p> Signup and view all the answers

    Which book recommended in the text focuses on the application of Neuromarketing in sales?

    <p>NeuroMarketing by Reinvose &amp; Morth</p> Signup and view all the answers

    How are Neuromarketing tools related to eye tracking and AI predictive tools according to the text?

    <p>They can analyze where attention goes in advertisements.</p> Signup and view all the answers

    What aspect of consumer behavior is Neuromarketing primarily interested in, as discussed in the text?

    <p>Understanding emotional responses</p> Signup and view all the answers

    How does Neuromarketing contribute to driving innovation in marketing and communications, according to the text?

    <p>By focusing on understanding subconscious decision-making processes</p> Signup and view all the answers

    Study Notes

    Neuromarketing Techniques

    • Neuromarketers target specific brain areas to stimulate or avoid:
      • Visual cortex: confirms visual stimuli are processed
      • Amygdala: drives attention
      • Nucleus accumbens: creates expectation of pleasure
      • Prefrontal cortex: controls higher thinking
      • Hippocampus: assists with memory
      • Insula: anticipates and avoids painful stimuli
      • Mesial prefrontal cortex: registers disappointment when a hoped-for reward doesn't materialize

    Tools Used in Neuromarketing

    • Classification of neuromarketing tools:
      • Recording metabolic activities: Positron Emission Tomography (PET)
      • Recording electrical activities: Electroencephalography (EEG)
      • Without recording brain activities: Eye Tracking, Functional Magnetic Resonance Imaging (FMRI), Magnetoencephalography (MEG), Steady State Topography (SST), Transcranial Magnetic Stimulation (TMS), Skin Conductance, Facial Coding, Facial Electromyography

    Facial Coding

    • Facial coding measures emotions:
      • Analyzing facial muscles to identify emotions
      • Example: happiness, anger, surprise, sadness, disgust, fear
      • Facial coding systems, such as FACS (Facial Action Coding System), code micro-movements of facial muscles

    Eye Tracking

    • Eye tracking measures attention and visual processing:
      • Tracks attention in 2D or 3D environments
      • Output: individual fixation points, flow, heat maps
      • Applications: customer experience, shopper navigation, marketing design

    Top 4 Neuromarketing Techniques

    • Facial coding
    • Eye tracking
    • Specialized agencies with software to analyze facial emotions
    • Artificial Intelligence (AI) predictive tools

    Neuromarketing Applications

    • Understanding the impact of stimuli on decision-making
    • Unconscious mental processes: attention, memory, emotions
    • Bias or hidden factors driving choices
    • Complements traditional research techniques

    Marketing Recommendations

    • Use credible fonts (e.g., Baskerville) to increase believability
    • Consider cultural differences in reading and navigation patterns
    • Use humor to increase information processing and relaxation
    • Show emotions in advertisements to elicit emotional responses
    • Use movement and action to capture attention

    Risks of Neuromarketing

    • Getting information but not knowing how to read it
    • Isolating cognitive processes amidst parallel processes
    • Success criteria not defined
    • Neurological differences may not relate to behavior
    • Complicated and risk of confusing consumers and getting the wrong answer
    • Ethical issues

    Studying That Suits You

    Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

    Quiz Team

    Related Documents

    Description

    Explore how emotions impact consumer behavior in the context of neuromarketing techniques. Learn about the top 4 techniques used today and discover which emotion influences more clothing purchases. Dive into the relationship between emotions like happiness, sadness, stress, boredom, and neutral states with spending habits.

    More Like This

    Quiz de Neuromarketing
    10 questions

    Quiz de Neuromarketing

    PreciseEuphoria avatar
    PreciseEuphoria
    Quiz de Neuromarketing
    10 questions

    Quiz de Neuromarketing

    TrendyLaboradite avatar
    TrendyLaboradite
    Neuromarketing and Consumer Behavior Basics
    10 questions
    Psychologia Reklamy i Marketingu
    40 questions
    Use Quizgecko on...
    Browser
    Browser