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Questions and Answers
Electronic Mail (Email) is an efficient tool for sharing urgent business correspondence.
False
Real-time communication involves a delay between the transmission and reception of information.
False
SMS text messages can contain up to 260 characters in a single message.
False
Telephone technology falls under digital communication technologies (DCTs).
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Netiquette refers to the use of proper manners and behavior in electronic communication.
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In asynchronous communication, there is an instant transmission and reception of information.
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Using full capital letters in communication is recommended to emphasize important points.
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It is acceptable to use abbreviations and acronyms in business and academic writing.
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Real-Time Communication Systems involve a live dialogue.
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In Real-Time Communication, there is not always a direct path between the source and the destination.
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VoIP Phones transfer voice signals using traditional telephone lines.
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An email address must always end with @gmail.
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WebEx is a service that allows conducting online meetings with anyone without internet access.
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Web-based email providers allow users to choose any mailbox name they want, even if it is not unique.
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The domain .UK in an email address indicates a commercial organization.
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Email programs like Gmail are typically offline software applications.
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Electronic mail (E-mail) is a computer-based application that does not allow users to exchange messages.
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The username for an email account is the same as the mailbox name.
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Study Notes
Digital Communication
- Digital Communication is the process of exchanging information, messages, and ideas using digital technologies and platforms.
- It involves the transmission and reception of data through electronic devices and networks.
Digital Communication Technologies (DCTs)
- DCTs are digital tools that allow two or more people to communicate with one another.
- These can be written, verbal, visual, or audible communication.
Communication Timeframe
- Real-Time Communication (Synchronous): communication is instantly transmitted and received.
- Delayed Communication (Asynchronous): there is a delay between the information's transmission and reception.
Tools for Asynchronous Communications
- Electronic Mail (Email): a typical and popular tool for sharing nonurgent business correspondence and personal messages.
- SMS Text Messages: short messages (about 160 characters) sent over a cellular provider's network utilizing Short Messaging Service Protocol.
Netiquette
- Code of conventional courteous behavior in society or among members of a specific profession or group.
- Remember that technological channels of communication are susceptible to misunderstanding.
- Avoid using full capital letters in your communication.
- Do not use texting to intimidate or harass another person in any way.
- Avoid using abbreviations and acronyms in business and academic writing.
- Refrain from using emoticons.
- Always attempt to react to messages promptly.
- Always adhere to the rules and restrictions established by your school or organization.
Real-Time Communication Systems
- Live dialogue with a direct path between the source and the destination.
- Examples: Phone/Telephone Calls, WebEx, Enterprise Apps.
Telephone Technology
- Systems and devices used for telecommunication, specifically for transmitting and receiving voice messages over distance.
- Three Fundamental Technologies: VoIP Phones, Internet Telephony (VoIP), Conference Dialogue.
- Electronic mail (E-mail) is a computer-based application that allows users to exchange messages.
- An Electronic equivalent of a letter but with greater flexibility and immediacy.
- Email Account: ISP, School or Company, Web-based email services (Gmail, Hotmail, Yahoo).
Working with Email
- Email Address: Identifies a specific mailbox on an email server based on company or ISP email address requirements.
- Mailbox Name: also the username for the account in question.
- Organization: identified by the middle portion of an email address.
- Domain Grouping: Indicates the type of domain (e.g. .com, .edu.ph).
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Description
Test your knowledge on Netiquette guidelines including avoiding all capital letters, intimidation, and using emoticons. Learn about reacting promptly to messages and adhering to organizational rules.
