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Negotiation Skills: The Key to Continuous Improvement

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Questions and Answers

Why is it important to take notes during a conversation, according to the text?

To impress the other party with good note-taking skills
To distract oneself from the conversation
To create a record for leveraging in the next negotiation (correct)
To avoid forgetting the details of the conversation

What is the main purpose of writing down specific points during a conversation?

To prove that one is paying attention
To identify milestones and understand the direction of the conversation (correct)
To keep oneself occupied during the conversation
To showcase excellent note-taking abilities

How does keeping notes lead to improvement, as per the text?

By impressing others with good memory skills
By creating a distraction-free environment
By allowing one to review and improve on their execution (correct)
By enabling one to appear more professional

What is the significance of labeling a response during a conversation, based on the text?

To understand the feelings and objections of the other party (C) Signup and view all the answers

What is emphasized as a key to continuous improvement?

Going back and reviewing the process (D) Signup and view all the answers

What is suggested as a common area of struggle for negotiators?

Handling objections (B) Signup and view all the answers

What is recommended for those who don't have the negotiation process on video?

Talking to the people involved for feedback (C) Signup and view all the answers

What do great performers do to improve?

Go back and watch the video of their performances (B) Signup and view all the answers

What is highlighted as a potential drawback of excessive focus on preparation in negotiations?

Not taking the time to listen to the other side (D) Signup and view all the answers

How does the passage suggest analyzing the negotiation process?

By keeping a record of what was happening (A) Signup and view all the answers

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