Negotiation Skills: The Key to Continuous Improvement
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Questions and Answers

Why is it important to take notes during a conversation, according to the text?

  • To impress the other party with good note-taking skills
  • To distract oneself from the conversation
  • To create a record for leveraging in the next negotiation (correct)
  • To avoid forgetting the details of the conversation
  • What is the main purpose of writing down specific points during a conversation?

  • To prove that one is paying attention
  • To identify milestones and understand the direction of the conversation (correct)
  • To keep oneself occupied during the conversation
  • To showcase excellent note-taking abilities
  • How does keeping notes lead to improvement, as per the text?

  • By impressing others with good memory skills
  • By creating a distraction-free environment
  • By allowing one to review and improve on their execution (correct)
  • By enabling one to appear more professional
  • What is the significance of labeling a response during a conversation, based on the text?

    <p>To understand the feelings and objections of the other party</p> Signup and view all the answers

    What is emphasized as a key to continuous improvement?

    <p>Going back and reviewing the process</p> Signup and view all the answers

    What is suggested as a common area of struggle for negotiators?

    <p>Handling objections</p> Signup and view all the answers

    What is recommended for those who don't have the negotiation process on video?

    <p>Talking to the people involved for feedback</p> Signup and view all the answers

    What do great performers do to improve?

    <p>Go back and watch the video of their performances</p> Signup and view all the answers

    What is highlighted as a potential drawback of excessive focus on preparation in negotiations?

    <p>Not taking the time to listen to the other side</p> Signup and view all the answers

    How does the passage suggest analyzing the negotiation process?

    <p>By keeping a record of what was happening</p> Signup and view all the answers

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