Negotiation Skills Quiz
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Questions and Answers

What is Negotiation Management aimed at achieving?

  • Ignoring the interests of the parties
  • Maintaining a friendly relationship
  • Offending the other party
  • Resolving conflicts effectively (correct)

    • What can lead to conflict between negotiating parties?

  • Varying stakes and powers
  • Complete agreement on all issues
  • Similar interests and goals
  • Misunderstandings and misperceptions (correct)

    • How is conflict defined as per the text?

  • A harmonious agreement on all issues
  • A minor difference in opinions
  • A sharp disagreement or opposition (correct)
  • A complete absence of any disagreement

    • What distinguishes Intrapersonal conflict according to the text?

    <p>Conflict occurring within an individual</p> Signup and view all the answers

    What are the levels of conflict commonly identified as mentioned in the text?

    <p>Four levels of conflict</p> Signup and view all the answers

    Which of the following is NOT a major level of conflict mentioned in the text?

    <p>Intrapersonal conflict</p> Signup and view all the answers

    Which of the following is NOT a potential source of conflict?

    <p>Compliance with authority</p> Signup and view all the answers

    Which of the following statements about negotiation is NOT true, according to the text?

    <p>Negotiation is always a zero-sum game, where one party's gain is another party's loss.</p> Signup and view all the answers

    Based on the information in the text, which of the following is NOT an example of a situation that could lead to conflict?

    <p>Agreeing with a friend's opinion on a controversial topic.</p> Signup and view all the answers

    Which of the following statements about negotiation is true?

    <p>Negotiation is a dialogue intended to reach a beneficial outcome for all parties involved.</p> Signup and view all the answers

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