NCM 113 Finals - Community Development
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Questions and Answers

What is the primary goal of patient-centered care?

  • Speeding up diagnosis and treatment
  • Simplifying clinical procedures
  • Improving patient involvement and satisfaction (correct)
  • Reducing healthcare costs

Which characteristic distinguishes collaboration from teamwork?

  • Equal participation among members (correct)
  • Focusing only on individual tasks
  • A defined leader directing activities
  • Emphasizing competition among members

What does evidence-based practice primarily integrate into clinical decision-making?

  • Hospital protocols exclusively
  • Clinician's past experiences only
  • Patient's financial capability
  • Best evidence, patient values, and clinician's expertise (correct)

What aspect is NOT part of quality improvement in healthcare?

<p>Increasing the workload for healthcare staff (C)</p> Signup and view all the answers

Which of the following best describes the purpose of quality improvement initiatives?

<p>To continuously enhance healthcare processes and outcomes (A)</p> Signup and view all the answers

What is the primary goal of leadership training?

<p>To improve leader capabilities (C)</p> Signup and view all the answers

Which of the following is NOT a goal of nursing orientation?

<p>Evaluating staff performance early (A)</p> Signup and view all the answers

Which aspect is included in team-building exercises during nursing orientation?

<p>Conducting a team-building exercise (C)</p> Signup and view all the answers

What does the term 'structure' refer to in the context of group orientation?

<p>Fitting many parts together (C)</p> Signup and view all the answers

Which intervention is aimed at enhancing team processes according to the provided content?

<p>Team debriefing (D)</p> Signup and view all the answers

What should be included in successful nursing orientation?

<p>Expectations review (B)</p> Signup and view all the answers

How is community structure measured?

<p>By structure, function, or a combination of both (D)</p> Signup and view all the answers

What does 'direction' mean in the context of group interventions?

<p>The path taken to reach a goal (A)</p> Signup and view all the answers

Which conflict resolution style prioritizes winning over cooperation?

<p>Standing your ground (D)</p> Signup and view all the answers

What does the accommodating style of conflict resolution entail?

<p>One party yielding to the other (C)</p> Signup and view all the answers

Which approach combines courage with consideration in resolving conflicts?

<p>Compromising (A)</p> Signup and view all the answers

What is the key characteristic of the collaborating conflict resolution style?

<p>Creative resolution without concessions (C)</p> Signup and view all the answers

What does behavioral awareness seek to achieve within a community?

<p>Educate individuals about a new topic (B)</p> Signup and view all the answers

What defines a partnership in contrast to collaboration?

<p>Close cooperation with specified rights and responsibilities (C)</p> Signup and view all the answers

How does the application of new learning enhance education?

<p>By engaging learners in practical application (B)</p> Signup and view all the answers

In what manner do interventions function to facilitate group processes?

<p>They raise awareness and encourage participation (C)</p> Signup and view all the answers

What is the primary focus of e-health?

<p>The intersection of medical informatics and technology. (A)</p> Signup and view all the answers

Which of the following describes information and communication technology (ICT)?

<p>A diverse set of tools for managing and disseminating information. (B)</p> Signup and view all the answers

What does effective data retrieval in healthcare entail?

<p>Identifying and extracting data based on a user query. (B)</p> Signup and view all the answers

What is a key advantage of e-health for patient care?

<p>It provides new methods for managing health information. (C)</p> Signup and view all the answers

Which option describes the function of transmittal in healthcare?

<p>The act of sending a message through electronic means. (C)</p> Signup and view all the answers

How does electronic health record (EHR) storage benefit healthcare providers?

<p>It retains data even when power is not available. (B)</p> Signup and view all the answers

What does the term 'indirect work' refer to in the context of e-health?

<p>Administrative tasks not related to direct patient care. (B)</p> Signup and view all the answers

What benefit does e-health provide to patients living in remote areas?

<p>Makes healthcare online more accessible. (A)</p> Signup and view all the answers

What is a major role of an eHealth nurse in safeguarding patient information?

<p>Ensuring confidentiality and privacy of patient records (B)</p> Signup and view all the answers

Which skill is considered a foundational attribute for a community health nurse?

<p>Communication skills (C)</p> Signup and view all the answers

What is the significance of interpersonal skills for a community health nurse?

<p>They improve interactions with colleagues and patients (D)</p> Signup and view all the answers

In what scenario might a telepresenter be utilized?

<p>To refer a patient to a remote medical specialist (C)</p> Signup and view all the answers

Which trait is NOT typically associated with effective communication in nursing?

<p>Speaking in ambiguous terms (D)</p> Signup and view all the answers

What can undermine effective communication in a healthcare setting?

<p>Biases and prejudices (D)</p> Signup and view all the answers

Why is research significant for eHealth nurses?

<p>To easily retrieve patient records via eHealth tools (A)</p> Signup and view all the answers

What aspect does NOT contribute to a nurse's personal attributes?

<p>Technical skills acquired through training (A)</p> Signup and view all the answers

What primary function does harnessing data serve in health and social care services?

<p>It helps inform budget decisions and strategy development. (A)</p> Signup and view all the answers

How has eHealth improved healthcare accessibility in the Philippines?

<p>By providing telemedicine solutions to remote areas. (C)</p> Signup and view all the answers

What role do community health nurses play in relation to eHealth?

<p>They provide education and treatment to patients. (D)</p> Signup and view all the answers

Which of the following describes the role of an eHealth nurse as a data manager?

<p>Maintaining the quality and accuracy of data inputs in EMRs. (C)</p> Signup and view all the answers

What is one important benefit of eHealth in rural areas?

<p>It empowers patients to engage with the health system. (A)</p> Signup and view all the answers

What aspect of health reporting has improved due to e-health in the Philippines?

<p>Timeliness and accuracy of health reporting. (B)</p> Signup and view all the answers

What does the role of being a change agent for nurses involve?

<p>Working closely with the community to implement eHealth. (C)</p> Signup and view all the answers

Which of the following is not a role associated with community health nurses in eHealth?

<p>Budget analyst for healthcare programs. (D)</p> Signup and view all the answers

Flashcards

Leadership Training

The process of improving leader skills and abilities.

Team Training

Training designed to enhance the collective abilities and effectiveness of a team.

Team Building

Activities designed to improve interpersonal relationships and communication within a team.

Team Debriefing

A structured process where teams reflect on their performance and identify areas for improvement.

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Orientation

The process of introducing new members to an organization or team, providing them with information and resources needed to succeed.

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Structure

The organizational framework or arrangement of elements within an organization.

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Direction

The intended path, course, or plan of action.

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Community Structure

The overall arrangement of characteristics and features that define a community or organization.

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eHealth Educator

Nurses use ICT tools to educate individuals and families about health.

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Telepresenter Nurse Role

When a patient needs a consultation with a specialist in another location, nurses may use telemedicine to connect them.

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Client Advocate

Community health nurses protect patients' personal information, ensuring privacy and confidentiality are maintained.

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eHealth Researcher

Nurses utilize eHealth tools to easily access and analyze patient records for research purposes.

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Personal Attributes

These are natural traits that influence a nurse's effectiveness in their job role.

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Communication Skills

Skills that are essential for effective communication, using appropriate language and active listening.

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Interpersonal Skills

Behaviors and tactics used to connect with others successfully, involving verbal and non-verbal communication.

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Information Technology (IT)

The hardware and software used to manage information (create, store, protect, process, share, retrieve). Think computers, servers, databases, and applications.

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Information & Communication Technology (ICT)

A broad term encompassing various tech tools for communication and information management. Think email, video conferencing, online learning platforms, and health apps.

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E-Health

The use of technology to improve health services, including patient care, data management, and communication.

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Storage in Healthcare

The secure storage and management of electronic medical records, ensuring data is accessible and retrievable.

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Data Retrieval

The process of accessing and retrieving specific information from a database based on a user's query or request.

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Records Retrieval

Collecting and organizing medical records to process and manage claims.

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Transmittal

The act of sending information, especially electronically, enabling remote communication and data transfer.

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Transmittal in Healthcare

The use of technology to connect healthcare providers and patients remotely, facilitating virtual consultations and information exchange.

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Power of Data in Healthcare

Using data to analyze trends, make decisions, and improve healthcare delivery.

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E-Health in Rural Communities

The use of e-health tools can improve health services in remote areas by providing access to information, empowering patients, and facilitating timely care.

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Data and Records Manager (E-Health Nurse)

Maintaining the accuracy and completeness of patient information in electronic medical records (EMRs).

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Change Agent (E-Health Nurse)

Working with the community to implement e-health solutions collaboratively.

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E-Health in the Philippines

Improving the accessibility, timeliness, and accuracy of health reporting through technology (e.g., mobile apps, online platforms).

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Community Health Nurse's Role in E-Health

Providing education to community members on health maintenance to improve their well-being.

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Patient-centered care

Treats a patient with respect, involving them in healthcare decisions and prioritizes their needs.

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Collaboration

Involves a group of people working together towards a shared goal, often without a designated leader.

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Evidence-based practice

Combines best evidence from research, patient preferences, and expert opinion to make informed decisions about patient care.

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Quality Improvement

Continous improvement in healthcare processes aiming to reduce waste, errors, and improve patient outcomes.

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Infection Control

Using the best techniques to prevent infection transmission in healthcare settings.

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Standing Your Ground

Each party strives to win, disregarding the other's needs. It's like a competition where one must dominate.

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Compromising

Compromising involves finding common ground, negotiating larger points, and seeking a faster resolution. Both sides make concessions to reach an agreement.

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Avoiding

Avoiding involves suppressing or ignoring the conflict. It can be a way of postponing or even avoiding addressing the issue altogether.

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Accommodating

Accommodating involves one party yielding to the other, essentially giving them the win. It can be a form of giving in or yielding to avoid conflict.

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Behavioral Awareness

Behavioral awareness aims to inform and educate people about an issue, making it more visible and encouraging participation in change. It's like shedding light on a problem to promote awareness and action.

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Application of New Learning

Application of new learning involves engaging in direct application of skills, theories, and models learned. It encourages hands-on experience and real-world application of knowledge.

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Collaboration vs. Partnership

Collaboration involves cooperation, often without a legal contract, while a partnership is a legally binding agreement involving close cooperation with defined responsibilities and rights.

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Study Notes

NCM 113 (FINALS) - COMMUNITY DEVELOPMENT

  • Community development is a process where communities work together to address common problems through collective action.

Working with Groups Towards Community Development

  • Teamwork forms the building blocks of group success or failure.
  • A team forms when members with shared interests, goals, and attitudes come together.
  • Individual goals take a secondary role when a team is involved.
  • Teamwork is the ability to direct individual accomplishments towards organizational objectives.
  • Teams need to be constantly motivated.
  • Development of emotional bonds is important.

Stages of Group Development

  • Forming: Orientation and getting acquainted, high uncertainty, seeking leadership.
  • Storming: Most difficult stage, conflict and competition as personalities emerge, team performance can decrease.
  • Norming: Resolving conflict, unity, consensus on leadership and roles.
  • Performing: Consensus and cooperation established, mature, organized, and well-functioning team, committed to the mission.
  • Adjourning: Most goals accomplished, emphasis on wrapping up final tasks and documenting efforts.

Interventions to Facilitate Group Growth

  • Teamwork: Critical for group success or failure.
  • Team Training: Formalized learning experience with preset objectives and curriculum that target specific team competencies.
  • Team Building: Activities and strategies that enhance social relations and motivate better performance. An intervention designed to foster improvement within the team.
  • Team Debriefing: A promising method for accelerating learning from experience.
  • Team Climate: A psychologically safe climate reduces interpersonal conflict.
  • Leadership Training: Improving leader capabilities. Essential for effective team processing. -Training goals set at a team level and outcomes evaluated at that same level -Leaders who can act effectively in formally appointed leadership positions

Interventions to Facilitate Group

  • Orientation: Providing participants with direction, structure, and orientation where individuals understand their surroundings, direction or way and organizational structure.
  • Structure: Means organizing or fitting components together, including the internal environment of an area in terms of population, housing, jobs and production. Community structure measured by structure, function and their combination.
  • Direction: The path something takes to reaching a specific place or the way something is developing.
  • Process, Negotiate, and Resolving Conflicts: A series of actions to achieve a specific result. Conflict resolution for diverse situations including interpersonal, inter-group, and inter-state situations.
  • Processes essential for achieving tasks and describing how things are done in community development, including issues, selection and implementation of actions, and evaluation
  • Conflict Management: A process to resolve disagreement and struggles between individuals and groups, encompassing personal, financial, political, and emotional elements.
  • Conflict Resolution: Used for two or more parties to find a resolution, including negotiation, and mediation.
  • Types of Conflict: Conflict with self, others, environment, and the supernatural, along with the causes of conflict (task interdependancies, status inconsistencies, and situational factors).
  • Conflict Resolution Processes: Identifying issues, understanding interests, listing options, evaluating options, selecting options, Documenting the agreement, and agreeing on competencies.

Collaboration and Partnership

  • Collaboration: Two or more organizations working together to share risks, responsibilities, and rewards and parties not contractually bound.
  • Partnerships: A legal, contractual relationship between two or more parties, involving close cooperation, specified rights, and responsibilities.

Information Technology and Community Health

  • Information technology and community health: Covers hardware and software for converting, storing, processing, transmitting, and retrieving health information
  • Information and communication technologies (ICTs) – diverse set of tools and resources used for communication and managing information.
  • E-health: An emerging field in the intersection of medical informatics, public health services, and the internet for delivering health care via enhanced and related technologies. This approach delivers safer, more effective and quality healthcare. A provider and patient interaction mediated by electronic systems
    • Advantages: enhances patient care (online care and accessibility) reduced staff stress, and efficient/accessible patient records, time savings, better care delivery

Storage, Retrieval, and Transmission of Health Information

  • Storage: Efficient electronic medical record keeping. Data retention even during power outages and storage in processes with updates from physicians, nurses and healthcare providers.
  • Retrieval: Complex processes to request, retrieve, organize and deliver data like medical records/documentation needed for claim processing.
  • Transmittal: Process of sending messages in health care often using electronic information/communication technologies.
  • Power of data information: Use to improve health/social care services, can develop new services, influence strategies, inform budget decisions, and optimize processes/policy

E-Health Situation in the Philippines

  • E-Health enabling widespread access to services by 2020, yielding substantial benefits to public health while making improved surveillance of diseases and injuries possible. Implementing telemedicine/mobile technology for reporting on remote areas. Use of e-health tools/technologies for reporting on tuberculosis, maternal and neonatal death reporting

Using E-Health in the Community

  • Use of e-health for rural communities – Improves access to quality care, empowers patients/communities to engage in the health system, and provide timely information for management of illnesses.

Roles of Community Health Nurses in E-Health

  • Primary role in providing treatment and education for community health maintenance.

Major Roles of eHealth Nurses in Community Settings

  • Data and Records Manager: Maintaining the quality, accuracy, completeness, consistency, and currency of EMRs.
  • Change Agent: Working closely with the community to implement and use eHealth tools effectively.
  • Educator: Implementing health education programs for families/individuals through ICTs.
  • Telepresenter: Referring patients remotely to medical specialists through telemedicine solutions.
  • Client Advocate: Protecting patient privacy, security, and confidentiality.
  • Researcher: Analysis of patient data using eHealth tools.

Positive Attitude and Values of a Community Health Nurse

Personal Attributes of Community Health Nurses

  • Qualities that are inherent in community health nurses to support their effectiveness in their role. Emphasizes that differences in personality can impact how easily one succeeds in a role.

Communication Skills

  • Fundamental for all careers; speaking clearly/directly; using easy to understand language; active listening, frequently asking questions; sharing knowledge/opinions. Important in avoiding biases/prejudices, and improving understanding with accurate and rapid information processing

Interpersonal Skills

  • Behaviors and tactics used for effective interaction with others. Essential workplace skill/quality. Includes strong verbal and nonverbal communication, good body language, and consideration for the attitudes of others.

Flexibility

  • Capacity for adapting to various situations and conditions. Importance of adaptable personality to thrive.

Emotional Stability

  • A desirable trait that helps one withstand challenges, adversity, and stressful situations, enabling a balanced way of perceiving the problems in life which are common occurrences in the stressful health care environment.

Attention to Detail

  • Ensuring thoroughness and careful monitoring of all task areas. Leads to improved quality work through concentration on tasks and reduced errors.

Problem-Solving Skills

  • Defining a problem, identifying the root cause, prioritizing, selecting, and implementing solutions. Encourages more confident and independent behavior in solving problems.

Physical Endurance

  • Ability to sustain efforts and withstand hardships. Exercise and methods to increase stamina, handling the stresses of a workload.

Hardworking

  • Willingness to put in the effort to meet goals; spending the time needed during long hours without shortcuts or work avoidance. A virtue that promotes discipline, dedication and determination.

Knowledgeable

  • Intellect/understanding of subject matter or multiple areas. Openness to new knowledge and experience.

Compassionate

  • Inner motivation to lessen suffering or prevent suffering for others, putting aside judgment, and approaching challenging situations with empathy. Promotes connections and facilitates problem-solving, improving health and well-being.

Empathy

  • Expression of emotion or action with strength. The ability to understand or share the feelings of another.

Optimistic

  • Positive attitude about the future, exhibiting hope in expectations and results, and looking at improvements to any situation to minimize obstacles. Focuses on solutions, not problems.

Professional Competencies in Nursing

  • Combination of skills, knowledge, values, abilities required for high performance in nursing roles and positions.

Patient-Centered Care

  • Focusing on the patient's needs, associated with higher patient satisfaction, better adherence; effective treatment. Treating with dignity and respect, involving in decisions related to healthcare.

Teamwork and Collaboration

  • Working with colleagues together to reach a shared goal; collaborating as equals, without a leader, and using communication to develop ideas and decisions together

Evidence-Based Practice

  • A conscientious, problem-solving approach to clinical practice. Incorporates best evidence from studies, patient values, and a clinician's expertise to make decisions about patient care, illustrated by examples in various areas, like Infection Control.

Quality Improvement

  • Uniting efforts to improve processes; eliminating rework, waste; and losses in the care process; creating efficiencies to address the needs of the client. Aims for improved care outcomes in healthcare.

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Prepare for your NCM 113 finals with a focus on community development. This quiz explores the teamwork dynamics essential for successful group collaboration and the various stages of group development. Test your understanding of how communities can address challenges through collective action.

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