Podcast
Questions and Answers
Which of the following is NOT included in the category of natural disasters and accidents?
Which of the following is NOT included in the category of natural disasters and accidents?
- Tornadoes for the South
- Floods for the Midwest
- Volcanic eruptions for Hawaii (correct)
- Earthquakes for the West Coast
What confrontational situations are included in the category of strikes, boycotts, and picket-lines?
What confrontational situations are included in the category of strikes, boycotts, and picket-lines?
- Special interest groups protesting against product quality (correct)
- Customers dissatisfaction with service delivery
- Employees expressing dissatisfaction with company policies
- Labor union demonstrations for higher wages
Which type of crises is NOT mentioned in relation to product liability?
Which type of crises is NOT mentioned in relation to product liability?
- Product failure crises
- Product tampering crises
- Product compromise crises
- Product marketing crises (correct)
What kind of investigation is NOT specified as a potential threat to companies?
What kind of investigation is NOT specified as a potential threat to companies?
Which region is NOT mentioned as being affected by hurricanes?
Which region is NOT mentioned as being affected by hurricanes?
Which potential threat is associated with the North region?
Which potential threat is associated with the North region?
What type of crisis results from issues relating to product quality or product safety?
What type of crisis results from issues relating to product quality or product safety?
Which category is NOT included in the potential bad news from natural disasters and accidents?
Which category is NOT included in the potential bad news from natural disasters and accidents?
Which type of crisis can be subverted even with the best quality control procedures?
Which type of crisis can be subverted even with the best quality control procedures?
Which confrontational situation is orchestrated to maximize media attention for the protesting group?
Which confrontational situation is orchestrated to maximize media attention for the protesting group?
