Nadler-Tushman Congruence Model Quiz

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According to the Congruence Model, which of the following is a key driver of performance in an organization?

Brilliant people

Decision making

Latest technology

Organizational structure (correct)

What is the purpose of the Congruence Model?

To develop a systematic way to avoid conflicts in an organization

To identify the root causes of organizational performance issues (correct)

To improve the productivity of an organization

To analyze the key drivers of performance in an organization

According to the Congruence Model, what happens when there is incongruence between the work, people, structure, and culture in an organization?

The organization becomes more bureaucratic

Problems arise (correct)

Performance and productivity improve

Decision making becomes faster

What are some potential consequences of the policy change?

Increased expenses and unnecessary steps in the travel approval process Signup and view all the answers

What is the purpose of the step by step approach in the model?

To identify gaps and take action Signup and view all the answers

What is the potential outcome of the policy change, according to the text?

Unleashing more issues than it solves Signup and view all the answers

According to the Congruence Model, which of the following is NOT one of the elements that should be analyzed?

Technology Signup and view all the answers

When analyzing the work element in the Congruence Model, what factors should be considered?

Skills and knowledge required for tasks, work flows, and work rewards Signup and view all the answers

Which pair of elements in the Congruence Model focuses on the interrelation between the work being done and the most able and skilled people?

Work and People Signup and view all the answers

Why might a restrictive travel policy potentially demotivate staff in a company with a dynamic entrepreneurial culture?

It limits their ability to travel and explore new opportunities Signup and view all the answers

What might employees do in response to a restrictive travel policy?

Engage in activities to trick the system Signup and view all the answers

What potential issues might arise as a result of the policy change?

Increase in unnecessary steps in the travel approval process Signup and view all the answers

What is the potential outcome of the policy change?

Unleash more issues than it solves Signup and view all the answers

What approach does the Congruence Model recommend to achieve Congruence?

Step by step approach Signup and view all the answers

What does the step by step approach in the model allow for?

Investigating where gaps exist and acting upon those Signup and view all the answers

Employees might engage in activities to try & trick the ______, thereby creating more expenses.

system Signup and view all the answers

The policy might also increase the number of unnecessary steps in the travel approval ______ & the need for people to get more skills as they process their expenses.

process Signup and view all the answers

To achieve Congruence, the model foresees a step by step ______, which allows to investigate where gaps exist & act upon those.

approach Signup and view all the answers