Nadler-Tushman Congruence Model Quiz

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Questions and Answers

According to the Congruence Model, which of the following is a key driver of performance in an organization?

  • Brilliant people
  • Decision making
  • Latest technology
  • Organizational structure (correct)

What is the purpose of the Congruence Model?

  • To develop a systematic way to avoid conflicts in an organization
  • To identify the root causes of organizational performance issues (correct)
  • To improve the productivity of an organization
  • To analyze the key drivers of performance in an organization

According to the Congruence Model, what happens when there is incongruence between the work, people, structure, and culture in an organization?

  • The organization becomes more bureaucratic
  • Problems arise (correct)
  • Performance and productivity improve
  • Decision making becomes faster

What are some potential consequences of the policy change?

<p>Increased expenses and unnecessary steps in the travel approval process (B)</p> Signup and view all the answers

What is the purpose of the step by step approach in the model?

<p>To identify gaps and take action (B)</p> Signup and view all the answers

What is the potential outcome of the policy change, according to the text?

<p>Unleashing more issues than it solves (A)</p> Signup and view all the answers

According to the Congruence Model, which of the following is NOT one of the elements that should be analyzed?

<p>Technology (D)</p> Signup and view all the answers

When analyzing the work element in the Congruence Model, what factors should be considered?

<p>Skills and knowledge required for tasks, work flows, and work rewards (D)</p> Signup and view all the answers

Which pair of elements in the Congruence Model focuses on the interrelation between the work being done and the most able and skilled people?

<p>Work and People (A)</p> Signup and view all the answers

Why might a restrictive travel policy potentially demotivate staff in a company with a dynamic entrepreneurial culture?

<p>It limits their ability to travel and explore new opportunities (C)</p> Signup and view all the answers

What might employees do in response to a restrictive travel policy?

<p>Engage in activities to trick the system (C)</p> Signup and view all the answers

What potential issues might arise as a result of the policy change?

<p>Increase in unnecessary steps in the travel approval process (A)</p> Signup and view all the answers

What is the potential outcome of the policy change?

<p>Unleash more issues than it solves (D)</p> Signup and view all the answers

What approach does the Congruence Model recommend to achieve Congruence?

<p>Step by step approach (D)</p> Signup and view all the answers

What does the step by step approach in the model allow for?

<p>Investigating where gaps exist and acting upon those (D)</p> Signup and view all the answers

Employees might engage in activities to try & trick the ______, thereby creating more expenses.

<p>system</p> Signup and view all the answers

The policy might also increase the number of unnecessary steps in the travel approval ______ & the need for people to get more skills as they process their expenses.

<p>process</p> Signup and view all the answers

To achieve Congruence, the model foresees a step by step ______, which allows to investigate where gaps exist & act upon those.

<p>approach</p> Signup and view all the answers

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