Nadler-Tushman Congruence Model Quiz
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Questions and Answers

According to the Congruence Model, which of the following is a key driver of performance in an organization?

  • Brilliant people
  • Decision making
  • Latest technology
  • Organizational structure (correct)
  • What is the purpose of the Congruence Model?

  • To develop a systematic way to avoid conflicts in an organization
  • To identify the root causes of organizational performance issues (correct)
  • To improve the productivity of an organization
  • To analyze the key drivers of performance in an organization
  • According to the Congruence Model, what happens when there is incongruence between the work, people, structure, and culture in an organization?

  • The organization becomes more bureaucratic
  • Problems arise (correct)
  • Performance and productivity improve
  • Decision making becomes faster
  • What are some potential consequences of the policy change?

    <p>Increased expenses and unnecessary steps in the travel approval process</p> Signup and view all the answers

    What is the purpose of the step by step approach in the model?

    <p>To identify gaps and take action</p> Signup and view all the answers

    What is the potential outcome of the policy change, according to the text?

    <p>Unleashing more issues than it solves</p> Signup and view all the answers

    According to the Congruence Model, which of the following is NOT one of the elements that should be analyzed?

    <p>Technology</p> Signup and view all the answers

    When analyzing the work element in the Congruence Model, what factors should be considered?

    <p>Skills and knowledge required for tasks, work flows, and work rewards</p> Signup and view all the answers

    Which pair of elements in the Congruence Model focuses on the interrelation between the work being done and the most able and skilled people?

    <p>Work and People</p> Signup and view all the answers

    Why might a restrictive travel policy potentially demotivate staff in a company with a dynamic entrepreneurial culture?

    <p>It limits their ability to travel and explore new opportunities</p> Signup and view all the answers

    What might employees do in response to a restrictive travel policy?

    <p>Engage in activities to trick the system</p> Signup and view all the answers

    What potential issues might arise as a result of the policy change?

    <p>Increase in unnecessary steps in the travel approval process</p> Signup and view all the answers

    What is the potential outcome of the policy change?

    <p>Unleash more issues than it solves</p> Signup and view all the answers

    What approach does the Congruence Model recommend to achieve Congruence?

    <p>Step by step approach</p> Signup and view all the answers

    What does the step by step approach in the model allow for?

    <p>Investigating where gaps exist and acting upon those</p> Signup and view all the answers

    Employees might engage in activities to try & trick the ______, thereby creating more expenses.

    <p>system</p> Signup and view all the answers

    The policy might also increase the number of unnecessary steps in the travel approval ______ & the need for people to get more skills as they process their expenses.

    <p>process</p> Signup and view all the answers

    To achieve Congruence, the model foresees a step by step ______, which allows to investigate where gaps exist & act upon those.

    <p>approach</p> Signup and view all the answers

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