18 Questions
According to the Congruence Model, which of the following is a key driver of performance in an organization?
Organizational structure
What is the purpose of the Congruence Model?
To identify the root causes of organizational performance issues
According to the Congruence Model, what happens when there is incongruence between the work, people, structure, and culture in an organization?
Problems arise
What are some potential consequences of the policy change?
Increased expenses and unnecessary steps in the travel approval process
What is the purpose of the step by step approach in the model?
To identify gaps and take action
What is the potential outcome of the policy change, according to the text?
Unleashing more issues than it solves
According to the Congruence Model, which of the following is NOT one of the elements that should be analyzed?
Technology
When analyzing the work element in the Congruence Model, what factors should be considered?
Skills and knowledge required for tasks, work flows, and work rewards
Which pair of elements in the Congruence Model focuses on the interrelation between the work being done and the most able and skilled people?
Work and People
Why might a restrictive travel policy potentially demotivate staff in a company with a dynamic entrepreneurial culture?
It limits their ability to travel and explore new opportunities
What might employees do in response to a restrictive travel policy?
Engage in activities to trick the system
What potential issues might arise as a result of the policy change?
Increase in unnecessary steps in the travel approval process
What is the potential outcome of the policy change?
Unleash more issues than it solves
What approach does the Congruence Model recommend to achieve Congruence?
Step by step approach
What does the step by step approach in the model allow for?
Investigating where gaps exist and acting upon those
Employees might engage in activities to try & trick the ______, thereby creating more expenses.
system
The policy might also increase the number of unnecessary steps in the travel approval ______ & the need for people to get more skills as they process their expenses.
process
To achieve Congruence, the model foresees a step by step ______, which allows to investigate where gaps exist & act upon those.
approach
Test your knowledge of the Nadler-Tushman Congruence Model and its application in improving organizational performance. Assess your understanding of key drivers and how they can be aligned for optimal productivity.
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