Multicultural Communication in Diverse Settings

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What is a multiculturalist, as described by Gamble and Gamble (2013)?

A person who rejects cultural differences
A person who is respectful of and engaged with people from distinctly different cultures (correct)
A person who believes in the superiority of one's own culture
A person who only interacts with people from their own culture

What is the primary difference between a multicultural and an intercultural community?

The geographical location of the community
The number of cultural groups present
The level of interaction between cultural groups (correct)
The dominance of one cultural group

What is the focus of intercultural communication?

The imposition of one culture on others
The mutual exchange of ideas and cultural norms (correct)
The promotion of a dominant culture
The rejection of cultural differences

What is the goal of multicultural policy?

To protect cultural diversity (C) Signup and view all the answers

What is an example of a multicultural neighborhood?

A neighborhood where people from different cultures live alongside each other, but do not interact (B) Signup and view all the answers

What is the key aspect of intercultural communities?

Deep understanding and respect for all cultures (A) Signup and view all the answers

What is a potential consequence of using gender-specific titles such as 'career woman' or 'waitress'?

It reinforces the notion that women are subordinate to men. (D) Signup and view all the answers

What is the purpose of using gender-sensitive language in business communication?

To promote more inclusive and equitable representations of both genders. (B) Signup and view all the answers

What is an alternative to using the term 'actress'?

Actor (C) Signup and view all the answers

What is the primary assumption of cultural relativism?

Cultural values and practices are relative to the cultural context (C) Signup and view all the answers

Why is it important to avoid using feminine suffixes such as -ess or -ette in business communication?

Because they reinforce the notion that women are subordinate to men. (A) Signup and view all the answers

What is the main characteristic of ethnocentrism?

Believing that one's own culture is superior to others (B) Signup and view all the answers

What is the primary goal of intercultural empathy?

To understand and appreciate the cultural perspectives of others (D) Signup and view all the answers

What is the benefit of using gender-neutral titles such as 'sales clerk' or 'flight attendant'?

They promote gender equality and avoid reinforcing gender stereotypes. (A) Signup and view all the answers

What is the goal of promoting gender equality in business communication?

To promote more inclusive and equitable representations of both genders. (C) Signup and view all the answers

Which of the following is a key principle of gender-sensitive communication?

Recognizing and challenging gender stereotypes (A) Signup and view all the answers

What is the main difference between multicultural and cross-cultural communication?

Multicultural communication focuses on diverse groups within a single culture, while cross-cultural communication focuses on communication between different cultures (B) Signup and view all the answers

What is the primary benefit of promoting diversity and inclusion in communication?

Enhancing creativity and innovation (A) Signup and view all the answers