Motivation Chapter 4
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Questions and Answers

What three key elements are included in the definition of motivation?

Intensity, direction, and persistence

According to Maslow's hierarchy of needs, once a need is substantially satisfied, it no longer motivates.

True

Maslow's theory of needs is well-supported by empirical research.

False

Which of the following are considered lower-order needs according to Maslow?

<p>Safety needs</p> Signup and view all the answers

Which of the following is NOT an assumption of Douglas McGregor's Theory X?

<p>Employees value personal growth and development.</p> Signup and view all the answers

What is the key difference between Theory X and Theory Y in McGregor's framework?

<p>Theory X assumes lower-order needs dominate individuals, while Theory Y assumes higher-order needs dominate individuals.</p> Signup and view all the answers

Herzberg's two-factor theory suggests that the opposite of satisfaction is dissatisfaction.

<p>False</p> Signup and view all the answers

What are the three core needs identified in Clayton Alderfer's ERG theory?

<p>Existence, relatedness, and growth</p> Signup and view all the answers

According to ERG theory, the satisfaction of a higher-level need can lead to a regression to a lower-level need if the higher-level need is frustrated.

<p>True</p> Signup and view all the answers

Describe a key characteristic of individuals with a high need for achievement.

<p>They seek situations with personal responsibility, rapid feedback, and moderately challenging goals.</p> Signup and view all the answers

What is the primary focus of Edwin Locke's goal-setting theory?

<p>The impact of intentions to work toward a goal on motivation.</p> Signup and view all the answers

According to goal-setting theory, difficult goals are always more motivating than easy goals.

<p>False</p> Signup and view all the answers

Self-generated feedback is generally more effective than externally generated feedback in motivating individuals.

<p>True</p> Signup and view all the answers

What are the four factors that influence the relationship between goals and performance, as identified by goal-setting theory?

<p>Goal commitment, self-efficacy, task characteristics, and national culture</p> Signup and view all the answers

Reinforcement theory focuses on the internal cognitive processes that motivate individuals.

<p>False</p> Signup and view all the answers

What is the primary focus of equity theory?

<p>The comparison of an employee's inputs and outcomes relative to those of others.</p> Signup and view all the answers

When an employee perceives an inequity, what are the primary choices they might make to restore equity?

<p>Distort perceptions</p> Signup and view all the answers

Equity theory suggests that over-rewarded employees are more likely to produce more than equitably paid employees.

<p>True</p> Signup and view all the answers

Recent research suggests that procedural justice is more important than distributive justice in influencing employee satisfaction.

<p>False</p> Signup and view all the answers

What are the three key relationships that are central to Victor Vroom's expectancy theory?

<p>Effort-performance, performance-reward, and rewards-personal goals relationships</p> Signup and view all the answers

Expectancy theory suggests that an employee will be motivated to exert high effort if they believe that their effort will lead to a good performance appraisal and that the appraisal will result in rewards that satisfy their personal goals.

<p>True</p> Signup and view all the answers

Expectancy theory has been widely accepted and is well-supported by empirical research.

<p>True</p> Signup and view all the answers

What is the central idea behind the concept of "individual differences" as it applies to motivating employees?

<p>Employees have different needs and motivations and should be treated accordingly.</p> Signup and view all the answers

Study Notes

Motivation - Chapter 4

  • Motivation is the process describing an individual's intensity, direction, and persistence of effort toward attaining a goal. This is particularly focused on organizational goals.
  • Key elements in motivation:
    • Intensity: How hard a person tries.
    • Direction: Effort aligned with organizational goals.
    • Persistence: How long a person can maintain effort.
  • Early theories of motivation (1950s) are heavily attacked and questionable, but still known:
    • Hierarchy of Needs Theory (Maslow):
      • Physiological needs (hunger, thirst, shelter).
      • Safety needs (security, protection).
      • Social needs (affection, belongingness).
      • Esteem needs (self-respect, autonomy, status).
      • Self-actualization (achieving one's potential).
      • Needs become dominant as others are satisfied.
    • Theory X and Theory Y (McGregor):
      • Theory X: Employees inherently dislike work, need to be controlled.
      • Theory Y: Work is natural, employees seek responsibility.
  • Two-Factor Theory (Herzberg):
    • Dissatisfaction and satisfaction are separate constructs.
    • Motivators (intrinsic factors): work itself, responsibility, achievement.
    • Hygiene factors (extrinsic factors): pay, company policies, supervision.
    • Removing dissatisfiers doesn't necessarily lead to satisfaction.

Contemporary Theories of Motivation

  • ERG Theory (Alderfer):
    • Existence needs (physiological and safety).
    • Relatedness needs (social, belongingness, external esteem).
    • Growth needs (esteem, self-actualization).
    • Multiple needs can be active at once; frustration in higher-level needs can lead to regression to lower needs.
  • McClelland's Theory of Needs:
    • Need for achievement: Drive to excel and succeed.
    • Need for power: Control and influence others.
    • Need for affiliation: Positive relationships.
    • High achievers prefer moderate challenge, responsibility, and feedback.
  • Goal-Setting Theory (Locke):
    • Specific and difficult goals lead to higher performance.
    • Feedback is important for progress.
    • Participation in goal setting can improve acceptance and commitment.
  • Reinforcement Theory:
    • Focuses on consequences of behavior.
    • Positive reinforcement (rewards) increases desired behaviors.
    • Negative reinforcement (punishment) decreases undesired behaviors.
  • Equity Theory:
    • Employees compare their inputs and outcomes to others'.
    • Perceptions of inequity motivate corrective behavior (e.g., changing inputs, outcomes, comparing to different referents).

Expectancy Theory (Vroom)

  • Effort depends on expectancy, instrumentality, and valence.
  • Expectancy (effort leads to performance).
  • Instrumentality (performance leads to reward).
  • Valence (how desirable the reward is).
  • Motivation is high when all three components are positive and strong.

Summary and Implications

  • Individual needs and differences should be acknowledged.
  • Specific goals and feedback are crucial.
  • Encourage participation in decisions concerning work.
  • Connect rewards directly to performance.
  • Ensure fairness and equity in reward distribution.

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Description

Explore the key elements of motivation that drive individuals towards organizational goals in this quiz. Delve into early motivation theories, including Maslow's Hierarchy of Needs and McGregor’s Theory X and Y. Test your understanding of how intensity, direction, and persistence shape performance.

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