Module 1: Workplace Standard Operating Procedures

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10 Questions

What is the main reason the materials get obsolete according to the text?

Increased production costs due to outdated equipment

What is one consequence of using obsolete equipment mentioned in the text?

Reduced profits

When would the need for equipment replacement arise?

When the existing equipment becomes inadequate to meet the demand

What is one reason mentioned in the text for replacing old equipment and machinery?

To reduce noise and air pollution in the workplace

What is the first step a consumer should take if they receive a faulty product?

Contact the retailer about the problem

What is the consumer's preferred option if the faulty product is still under warranty?

Contact the manufacturer and request the product be repaired or replaced

What should the consumer do if the retailer or manufacturer does not help with the faulty product?

Write to the retailer and make a more formal request

What is the main purpose of the Consumer Act of the Philippines mentioned in the text?

To protect consumer rights and ensure fair business practices

Which of the following is NOT a reason mentioned in the text for replacing old equipment and machinery?

To improve product quality

What is the key difference between the consumer's options if the faulty product is still under warranty versus if it is not?

If under warranty, the consumer can contact the manufacturer directly; if not, they must go through the retailer

Learn about Standard Operating Procedures in the workplace, comparing them to user manuals and quick guides. Understand how SOPs provide detailed instructions for each step of a task, serving as a valuable reference material.

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