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Questions and Answers
What is the main goal of compromise?
Which technique helps to understand the other person's perspective?
What happens when you compromise?
Why is it important to set clear terms in a compromise?
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What should you do if the discussion becomes too heated?
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What is the purpose of active listening?
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Why should you focus on the future during a compromise?
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What is an example of a technique for reaching a compromise?
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Why is it important to be open and honest during a compromise?
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What is the outcome of a successful compromise?
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Study Notes
Understanding Negotiation
- Negotiation is the process of reaching an agreement or compromise between two or more parties
- It involves preparation, discussion, clarification, bargaining, and agreement
- Preparation:
- Decide on your goals and priorities
- Gather information about the situation
- Learn about the other person's needs and interests
- Plan how to explain your needs clearly and politely
- Discussion:
- Start the conversation in a friendly way
- Share your thoughts and listen to the other person's ideas
- Pay attention to what they want and show you understand
- Explain your needs clearly and use simple language
- Clarification:
- Repeat what the other person said to check understanding
- Ask them to repeat if you didn't understand
- Ask questions if something is unclear
- Summarize the main ideas and confirm agreement
- Bargaining:
- Offer solutions that work for both sides
- Be open to new ideas and willing to compromise
- Find a middle ground that satisfies both parties
- Agreement:
- Decide on the final terms
- Make sure all points are covered
- Confirm that both sides are happy with the agreement
Offers and Counteroffers
- An offer is a proposal or suggestion made by one person to another
- A counteroffer is a response to an offer, suggesting different terms
- Key differences:
- An offer is made by the person who starts the negotiation
- A counteroffer is made by the other person in response to the original offer
- An offer sets the initial terms, while a counteroffer proposes new terms
- Examples:
- You offer to sell your bicycle for $50
- The other person makes a counteroffer to buy it for $40
Key Phrases and Expressions for Making Offers and Counteroffers
- Listen and notice:
- "I want to ask you for a favor, please"
- "Can you please do me that favor?"
- "What would you like in exchange?"
- "What about 100 dollars?"
- "Would you mind lending me your car?"
- Using modals to make requests:
- "Can I take that day off, please?"
- "Would you like me to do something specific?"
- Using modals to offer help:
- "I can help you with that"
- "Would you like me to do that for you?"
Techniques for Reaching a Compromise
- Listen actively and show you are listening
- Understand the other person's perspective and ask questions
- Be open and honest about your needs and concerns
- Stay calm and respectful, even in disagreement
- Look for common ground and focus on shared goals
- Suggest multiple options and be flexible
- Be willing to give and take, and focus on the future
- Set clear terms and conditions, and take breaks if needed
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Description
Learn how to use modal verbs to make requests in English. This quiz covers the basics of using modals like 'can', 'could', and 'may' to make polite requests.
