Mobile Detailing Customer Questionnaire

What condition might most accurately describe a car that is poorly maintained?

What might indicate a recent protective coating application on a car?

If a customer is interested in fixing specific damages, which of the following options could they consider?

If someone states they do not plan on maintenance and need long-lasting protection, what could this imply?

What is the purpose of the customer questionnaire for The Victor’s Touch Mobile Detailing?

How often do customers report having their vehicle detailed?

What is a common concern customers might have regarding their vehicle?

Which service do customers commonly select for additional vehicle care?

What type of vehicle features are included in the questionnaire?

What does the questionnaire suggest about customers’ habits regarding pets?

What is one potential description of the current interior state of a car based on customer responses?

What levels of frequency do customers report for their children's use of the vehicle?

Customer Questionnaire for Mobile Detailing

Purpose: The questionnaire helps tailor detailing plans to customer needs.

Questions and Options

Frequency of Previous Detailing: Less than 1 month, 1-3 months, 4-6 months, or More than 6 months.
Pet Owners: Yes, frequent or occasional, or No pets.
Children: Yes, frequent or occasional, or No children.
Primary Concern: Stains/odors, scratches/dull paint, general cleaning, or long-lasting protection.
Interior Detailing Interest: Yes or No.
Exterior Detailing Interest: Yes or No.
Vehicle Type: Sedan/Hatch/Coupe, Small/Subcompact SUV, 3-Row SUV, Minivan, Small Pickup Truck, Large Pickup Truck.
Vehicle Year and Model: Required to determine specific services.
Additional Services: Seat shampooing, carpet shampooing, clay bar treatment, leather seat care, headlight polishing, paint correction, ceramic coating.
Interior Condition: Clean with few spots/dirt, moderately dirty, or heavily dirty.
Exterior Condition: Shiny and well-maintained, some scratches/minor marks, or dull with many scratches/stains.
Previous Protective Coating: Yes, recently, Yes, some time ago, or No.
Future Maintenance Expectations: Regular care, occasional care, or long-lasting protection needed.
Specific Damage: Paint/scratches, interior spots/odors, or no specific issues.

Contact Information

Customer Name, Phone Number, Email: Required for communication.

Additional Notes

The questionnaire is designed to understand customer car details for tailored service recommendations.

This questionnaire is designed to assess customer preferences for mobile detailing services. By gathering information about vehicle condition, customer concerns, and additional service interests, we create a tailored detailing plan to meet individual needs.