Podcast
Questions and Answers
Dr. Hajirasouliha's research interests have evolved from meaningful marketing/consumption to a focus on:
Dr. Hajirasouliha's research interests have evolved from meaningful marketing/consumption to a focus on:
- Supply chain optimization within consumer markets.
- Financial modeling of consumer spending habits.
- The impact of digital advertising on consumer behavior.
- Consumer Culture Theory (CCT) and its relation to consumer meaningfulness. (correct)
Which element is NOT explicitly listed as part of the Marketing Management MKTG 1030 course?
Which element is NOT explicitly listed as part of the Marketing Management MKTG 1030 course?
- Branding
- Personal Finance (correct)
- New Products
- Segmentation
A student is concerned about their final grade. What percentage of the final grade is determined by the final exam?
A student is concerned about their final grade. What percentage of the final grade is determined by the final exam?
- 20%
- 40% (correct)
- 25%
- 15%
What is the combined percentage of the final grade that the group project accounts for?
What is the combined percentage of the final grade that the group project accounts for?
What is the primary incentive for students to attend lectures, beyond the general educational value?
What is the primary incentive for students to attend lectures, beyond the general educational value?
If a student misses one lab session, how many marks will they lose from their final grade?
If a student misses one lab session, how many marks will they lose from their final grade?
Students miss a lab, what is the latest they can submit a legitimate note?
Students miss a lab, what is the latest they can submit a legitimate note?
What percentage of the final grade is the group project worth?
What percentage of the final grade is the group project worth?
What documentation is accepted in lieu of lab attendance to avoid losing marks?
What documentation is accepted in lieu of lab attendance to avoid losing marks?
What are the two components of the group project deliverable?
What are the two components of the group project deliverable?
In the context of the course, what primary task will students undertake to learn the material?
In the context of the course, what primary task will students undertake to learn the material?
How many multiple-choice questions are there on the midterm exam, and how much time is allotted for its completion?
How many multiple-choice questions are there on the midterm exam, and how much time is allotted for its completion?
Which of the following best describes the material covered during the exams?
Which of the following best describes the material covered during the exams?
According to the American Marketing Association's definition, what core elements are involved in marketing?
According to the American Marketing Association's definition, what core elements are involved in marketing?
Which of the following is NOT explicitly listed as a key component of marketing?
Which of the following is NOT explicitly listed as a key component of marketing?
Which of the following is the primary role of the Federal Trade Commission (FTC) as described in the context?
Which of the following is the primary role of the Federal Trade Commission (FTC) as described in the context?
In what way might a company effectively respond to the economic factor of inflation?
In what way might a company effectively respond to the economic factor of inflation?
During an economic recession, which product categories are most likely to maintain sales and why?
During an economic recession, which product categories are most likely to maintain sales and why?
A company is launching a new line of organic, sustainably sourced food products. How can they best use green marketing to promote these products?
A company is launching a new line of organic, sustainably sourced food products. How can they best use green marketing to promote these products?
How might an aging population demographic impact the marketing strategies of companies selling travel and leisure services?
How might an aging population demographic impact the marketing strategies of companies selling travel and leisure services?
What indicates economic inflation?
What indicates economic inflation?
What is the role of the Food and Drug Administration (FDA)?
What is the role of the Food and Drug Administration (FDA)?
How can technology create a more competitive environment?
How can technology create a more competitive environment?
When a brand's actual positioning in the market is assessed and found to be compelling, what action should be taken?
When a brand's actual positioning in the market is assessed and found to be compelling, what action should be taken?
What is the primary course of action when product features are NOT aligned with the desired positioning?
What is the primary course of action when product features are NOT aligned with the desired positioning?
In the context of marketing strategy, why is it important to analyze the alignment between retail selling price and desired brand positioning?
In the context of marketing strategy, why is it important to analyze the alignment between retail selling price and desired brand positioning?
A company determines that its mix of promotional tools is well-aligned with its desired positioning. What should be the next step?
A company determines that its mix of promotional tools is well-aligned with its desired positioning. What should be the next step?
What action is recommended when a company discovers that its product is not being sold where its target customers typically shop?
What action is recommended when a company discovers that its product is not being sold where its target customers typically shop?
What does a thorough understanding of the 'People' dimension in marketing involve?
What does a thorough understanding of the 'People' dimension in marketing involve?
Why is it essential to provide facts that support the selection of a specific target customer?
Why is it essential to provide facts that support the selection of a specific target customer?
When analyzing the competitive landscape, what should a company identify regarding its product or service category?
When analyzing the competitive landscape, what should a company identify regarding its product or service category?
When evaluating a product's positioning, what is the most critical action to take if the current market positioning is suboptimal?
When evaluating a product's positioning, what is the most critical action to take if the current market positioning is suboptimal?
What is the primary objective when assessing a product's attributes?
What is the primary objective when assessing a product's attributes?
What should a company primarily ensure regarding the wholesale price of a product?
What should a company primarily ensure regarding the wholesale price of a product?
When deciding on the channels to sell a product, what is most important to consider?
When deciding on the channels to sell a product, what is most important to consider?
In promotion, what is the relationship between 'strategy' and 'plan'?
In promotion, what is the relationship between 'strategy' and 'plan'?
What are the three main categories of promotional tools?
What are the three main categories of promotional tools?
According to the provided grading structure, which assignment carries the highest weight towards the final grade?
According to the provided grading structure, which assignment carries the highest weight towards the final grade?
In the context of experiential marketing, what is the primary focus?
In the context of experiential marketing, what is the primary focus?
What is the primary objective of a marketing strategy?
What is the primary objective of a marketing strategy?
Which of the following BEST describes the initial step in formulating a strategy?
Which of the following BEST describes the initial step in formulating a strategy?
What is the purpose of conducting primary research in developing a marketing strategy?
What is the purpose of conducting primary research in developing a marketing strategy?
Why is it important for companies to refer to their mission statement and objectives when assessing the internal environment?
Why is it important for companies to refer to their mission statement and objectives when assessing the internal environment?
In a SWOT analysis, what category would 'low product awareness' typically fall under?
In a SWOT analysis, what category would 'low product awareness' typically fall under?
Which of the items below best describes what the macro environment encompasses in the context of external environmental analysis?
Which of the items below best describes what the macro environment encompasses in the context of external environmental analysis?
What is the primary focus of competitive analysis?
What is the primary focus of competitive analysis?
Which element from the list below is NOT typically considered part of the micro environment?
Which element from the list below is NOT typically considered part of the micro environment?
A company identifies a growing consumer interest in eco-friendly products. In a SWOT analysis, how would this trend be classified?
A company identifies a growing consumer interest in eco-friendly products. In a SWOT analysis, how would this trend be classified?
In the context of external SWOT analysis, what does monitoring technology advances primarily help a company do?
In the context of external SWOT analysis, what does monitoring technology advances primarily help a company do?
According to the content, what is a key element to consider when assessing the internal environment of a company?
According to the content, what is a key element to consider when assessing the internal environment of a company?
According to the content, what is one action that can be performed when assessing the internal environment of a company?
According to the content, what is one action that can be performed when assessing the internal environment of a company?
In Porter's Five Forces model, which of the following is a primary component?
In Porter's Five Forces model, which of the following is a primary component?
A business is performing competitive analysis. According to the content, which action is MOST relevant for them to take?
A business is performing competitive analysis. According to the content, which action is MOST relevant for them to take?
Flashcards
Consumer Culture Theory (CCT)
Consumer Culture Theory (CCT)
A framework exploring the relationships between consumer behavior and cultural contexts.
Qualitative Research Methodologies
Qualitative Research Methodologies
Research methods focused on understanding human behavior through subjective assessment and analysis.
Grading Structure
Grading Structure
A breakdown of how various assignments contribute to the final grade in a course.
Midterm Exam Weight
Midterm Exam Weight
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Lab Attendance Policy
Lab Attendance Policy
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Final Exam Contribution
Final Exam Contribution
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Participation in Lectures
Participation in Lectures
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Group Project Components
Group Project Components
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Federal Trade Commission (FTC)
Federal Trade Commission (FTC)
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Food and Drug Administration (FDA)
Food and Drug Administration (FDA)
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Economic Factors
Economic Factors
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Inflation
Inflation
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Competitive Environment
Competitive Environment
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Green Marketing
Green Marketing
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Demographic Environment
Demographic Environment
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Technological Impact
Technological Impact
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Group Project Weight
Group Project Weight
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Marketing Plan Format
Marketing Plan Format
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Team Formation
Team Formation
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Midterm Exam Format
Midterm Exam Format
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Final Exam Structure
Final Exam Structure
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Value in Marketing
Value in Marketing
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Exam Content Sources
Exam Content Sources
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Brand Positioning
Brand Positioning
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Actual Positioning
Actual Positioning
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Product Features
Product Features
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Retail Selling Price
Retail Selling Price
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Promotional Tools
Promotional Tools
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Buying Channels
Buying Channels
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Target Customer
Target Customer
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Key Attributes
Key Attributes
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Marketing Strategy
Marketing Strategy
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External Environment Research
External Environment Research
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Internal Environment Research
Internal Environment Research
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SWOT Analysis
SWOT Analysis
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Internal Factors in SWOT
Internal Factors in SWOT
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External Factors in SWOT
External Factors in SWOT
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Opportunity in SWOT
Opportunity in SWOT
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Threat in SWOT
Threat in SWOT
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Competitive Analysis
Competitive Analysis
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Marketing Research
Marketing Research
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Primary Research
Primary Research
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Secondary Research
Secondary Research
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Objective Setting
Objective Setting
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Event Marketing
Event Marketing
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Product Positioning
Product Positioning
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Key Product Attributes
Key Product Attributes
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Retail vs Wholesale Price
Retail vs Wholesale Price
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Distribution Channels
Distribution Channels
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Trade Support Challenges
Trade Support Challenges
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Market Expansion Opportunities
Market Expansion Opportunities
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Promotional Media Strategy
Promotional Media Strategy
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Study Notes
Marketing Management Course - MKTG 1030
- Course Instructor: Steve Pulver
- Email: [email protected]
- Lab Leader: Dolly Shao ([email protected])
- Lab Leader: Mahsan Hajirasou ([email protected])
- Team Lead: Sheila Sinclair ([email protected])
- Room: N304A
Course Agenda
- Introductions
- Course Overview
- What is Marketing?
- What is Marketing Strategy?
- What is a Value Proposition?
- What is a Marketing Plan?
- This Week's Lab
- Next Week's Lecture
Introductions (Instructors and Lab Leader)
- Steve Pulver has 40+ years of experience in marketing for Procter & Gamble (Downy, Cheer, Coast), CBS Records (now Sony Music; Bruce Springsteen, Michael Jackson, LL Cool J, and The Beastie Boys), and Mill Street Brewery (Canada's #1 craft brewery).
- Steve Pulver was also a partner in the highly successful advertising agency Echo Advertising (1987-2002), involved in projects for entertainment, food, beverage, telecom, software, and financial services
- Dolly Shao is a Schulich MBA alumna with experience in digital marketing, public relations, and community engagement in China and Canada. She is a member of the Southlake Foundation and the Federation of Asian Canadians Toronto Marketing Committee
- Mahsan Hajirasouliha is a visiting professor specializing in qualitative research methodologies in marketing and consumption
- Sheila Sinclair is the team lead for the course.
Grading Structure
- Lab Attendance (15%)
- Midterm Exam (20%)
- Group Project (25%)
- Slide deck (15%)
- 10-minute video presentation (10%)
- Final Exam (40%)
Lecture Attendance
- 15% of the midterm and final questions will be from topics discussed in lectures, but not from readings, lecture notes, or textbooks.
- Lab attendance will account for 15% of the final grade (1.25 marks per lab attended)
Group Project
- Students form teams of 6.
- Teams choose a brand from a list provided.
- Marketing plan will be presented in a slide deck format
- A 10-minute video presentation of the marketing plan deck will also be required
- Course will involve detailed strategy creation for final projects
Midterm Exam
- 20% of final grade
- 20 multiple-choice questions
- Exam duration: 30 minutes
- Based on readings, labs, lecture notes, and material discussed in lectures & labs (not available in readings/notes)
Final Exam
- 40% of final grade
- 40 multiple-choice questions
- Exam duration: 45 minutes
- Based on readings, labs, lecture notes, and material discussed in lectures & labs (not available in readings/notes)
What is Marketing?
- The activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large (American Marketing Association)
- Emphasizes creating, communicating, exchanging, and delivering value
- Traditional (4Ps): Product, Place, Promotion, Price
- Updated (7Ps): Value Proposition, Positioning, People, Place, Promotion, Product, Price
What is Marketing Strategy?
- How you achieve your objectives Defining objectives is the first step
- Examples given: -Getting to LA as quickly as possible -Getting to LA, then stopping on route to visit someone
How Do You Develop a Marketing Strategy?
- Analyzing the external environment (ex: secondary research-databases, trade journals; primary research-interviews/surveys with customers and consumers)
- Analyzing the internal environment (ex: secondary research-business results, interviews/surveys with employees; primary research-interviews/surveys with customers and consumers)
- Analytical frameworks like SWOT analysis (Strengths, Weaknesses, Opportunities, Threats) are also used
Positioning
- Your product's differentiated place in the minds of target customers
- Good positioning is compelling and differentiated
What is a Marketing Plan?
- A comprehensive and detail-oriented document to:
- Present your plan to an audience,
- Provide project details, and
- Ask for feedback/approval
Executive Summary
- Done after the full marketing plan is written
- Need to tell the story quickly - use numbers so decision makers can understand easily
Objectives
- What are the firm's objectives?
- What is the strategy for the firm?
- What are the project's objectives?
- Are the firm and project objectives/strategies aligned?
Research Findings & Methodology
- Detail proof points for recommendations
- Describe research methods
- Explain questionnaire/interview guide development
- Sample collection methodology and any challenges encountered during data collection
Value Proposition
- Explicitly articulated
- Resonates with all aspects of the plan
Overall Architecture
- Section A: Describe
- Section B: Assess
- Section C: Recommend -People, Positioning, Product, Price, Promotion, Place and detailed procedures for all aspects
Competitive Analysis
- Focuses on direct competitors and understanding their strengths, weaknesses, image, and resources
- Involves research on available competitive information
- Methodologies include mystery shopping
- Porter's Five Forces: potential new entrants, bargaining power of buyers, competitive rivalry, suppliers, substitutes
PESTEL Analysis
- Political: fiscal policy, government activity, conflicts, taxes
- Economic: GDP, unemployment rate, exchange rate, inflation, income level
- Social: demographics, cultural factors, religion, lifestyle, education
- Technological: technological access, infrastructure, research, technology trends
- Environmental: environmental policies, recycling, consumption trends, production processes, natural risks
- Legal: wages, rights, job security, regulations, controlled marketing
The Political and Legal Environment
- Organizations must comply with government regulations
- Various government agencies enforce regulations to protect consumers and businesses
The Competitive Environment
- Focuses on aspects like potential new entrants, rivalry among competitors, power of suppliers and buyers, threat of substitute products
Marketing Eras
- Value era: Customer centric
- One-to-one era: Builds individual customer relationships
- Transformative era: Companies and products transform to serve customers better
Key Takeaways
- Marketing as the creation, communication, delivery, and exchange of value
- Strategy = Achieving objectives
- Tactics communicate the strategy to consumers
- Marketing has many aspects (7Ps: Value Proposition, Positioning, People, Place, Promotion, Product, Price) are key aspects covered, culminating in a group marketing plan
Specific Considerations
- Labs involve course review, introduction topics, & individual/group projects
- Next week's lecture: Further discussion on aspects of marketing's Ps (People, Positioning, Segmentation), targeting, and factors that influence how products are perceived by consumers. (Note: Textbook reading suggested)
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Description
Questions cover key aspects of the MKTG 1030 course, including instructors, contact information, grade components (final exam, group project), lecture attendance incentives, lab attendance policies, and accepted documentation for excused absences. This helps students understand course requirements and grading.