MKT320F Units 8-10 Reading Checks
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Questions and Answers

The two major categories of communications are:

  • Mass and interpersonal (correct)
  • Long term and short term
  • Direct and indirect
  • Verbal and nonverbal
  • Informative and persuasive
  • In the communication process, the game served as a(n) _____ for transmitting the message.

  • Receiver
  • Decoder
  • Sender
  • Encoder
  • Channel (correct)
  • One role of marketing communications in the problem recognition stage of the purchase decision-making process is to:

  • Educate consumers about features and benefits
  • Alert the company about problems in conveying a message to target consumers
  • Remind consumers of existing needs (correct)
  • Help distribution partners identify product availability problems
  • Resolve consumer problems with customer service outreach
  • Which of the following accurately matches the stages of the hierarchy of effects model to the intended outcomes of marketing communications?

    <p>Awareness and Knowledge = think</p> Signup and view all the answers

    Which of the following elements is NOT one of the classic elements of storytelling in advertising?

    <p>Media</p> Signup and view all the answers

    Owned media encompasses various types of media such as:

    <p>All of the responses are correct</p> Signup and view all the answers

    Which of the following types of media vehicle may be particularly useful for Red Bull to generate earned media?

    <p>Sponsorship of the Cliff Diving World Series</p> Signup and view all the answers

    When Bose provides free headphones to Charles Barkley and other famous members of the NBA media, this is an example of:

    <p>Public Relations</p> Signup and view all the answers

    Study Notes

    Communication Categories

    • Major categories of communications include mass communication and interpersonal communication.
    • Mass communication reaches a wide audience, while interpersonal communication focuses on individual interaction.

    In-Game Advertising

    • Castrol Syntec utilized video games for in-game advertising to connect with a young, car-loving audience.
    • In this context, the game functioned as a channel for transmitting the marketing message.

    Marketing Communications in Decision-Making

    • During the problem recognition stage of purchasing, marketing communications can remind consumers of existing needs.
    • Example: Arm & Hammer Baking Soda addresses refrigerator odors, presenting their product as a solution.

    Hierarchy of Effects Model

    • The Think stage involves marketing communications that create awareness and knowledge about a product.
    • The Feel stage corresponds to consumer liking and conviction, while the Do stage equates to the actual purchase.

    Storytelling in Advertising

    • Good advertising storytelling includes elements such as characters, plot, message, and conflict.
    • Media, while essential for delivery, is not considered a narrative element.

    Owned Media

    • Owned media comprises company-controlled channels, including retail stores, social media channels, product catalogs, and signage.
    • Firms use owned media without paying for advertising space.

    Earned Media Strategy

    • Red Bull Energy Drink aims to generate earned media by associating itself with popular culture.
    • Sponsorship of extreme sports events, like the Cliff Diving World Series, enhances brand positioning linked to high energy and adventure.

    Public Relations Example

    • Providing free products to celebrities (e.g., Bose headphones to NBA members) exemplifies public relations strategies.
    • This tactic encourages word-of-mouth promotion and strengthens brand image.

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    Description

    Test your knowledge of key concepts from Units 8-10 of MKT320F. This quiz covers essential categories of communication and real-world marketing strategies, such as in-game advertising. Perfect for reviewing your understanding before exams!

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