MIS Reports in Business Information Systems

Management Information Systems

• Provides managers with information to help achieve organizational goals
• Integrated collection of people, procedures, databases, and devices

Characteristics of MIS

• Provides reports with fixed and standard formats
• Produces hard-copy and soft-copy reports
• Uses internal data stored in the computer system
• Allows users to develop custom reports
• Requires user requests for reports developed by systems personnel

Types of MIS

Financial MIS

• Provides financial information to executives and others
• Subsystems:
  • Profit/loss and cost systems: profit and revenue centers
  • Auditing: internal and external
  • Uses and management of funds

Manufacturing MIS

• Monitors and controls the flow of materials, products, and services through the organization
• Subsystems:
  • Design and engineering: CAD systems
  • Master production scheduling and inventory control: EOQ, MRP, JIT
  • Process control: CAM, CIM, FMS
  • Quality control and testing

Marketing MIS

• Supports managerial activities in product development, distribution, pricing decisions, and promotional effectiveness
• Subsystems:
  • Marketing research
  • Product development
  • Promotion and advertising
  • Product pricing
  • Sales analysis

Human Resource MIS

• Concerned with activities related to employees and potential employees
• Subsystems:
  • Human resource planning
  • Personnel selection and recruiting
  • Training and skills inventory
  • Scheduling and job placement
  • Wage and salary administration
  • Outplacement

Other MIS

• Accounting MIS: provides aggregate information on accounts payable, accounts receivable, payroll, and many other applications
• Geographic information system (GIS): capable of assembling, storing, manipulating, and displaying geographic information

Decision Support Systems (DSS)

• Organized collection of people, procedures, software, databases, and devices used to help make decisions that solve problems
• Focus of a DSS is on decision-making effectiveness regarding unstructured or semi-structured business problems
• Used by managers at all levels

Characteristics of DSS

• Provide rapid access to information
• Handle large amounts of data from different sources
• Provide report and presentation flexibility
• Offer both textual and graphical orientation
• Support drill-down analysis
• Perform complex, sophisticated analysis and comparisons using advanced software packages

Capabilities of a DSS

• Support problem-solving phases
• Support different decision frequencies: ad hoc DSS, institutional DSS
• Support different problem structures: highly structured problems, semi-structured or unstructured problems
• Support various decision-making levels

Components of a DSS

• Database: database management system

• Model base: provides decision makers with access to a variety of models and assists them in decision making

• Dialogue manager: user interface that allows decision makers to easily access and manipulate the DSS

• Access to the Internet, networks, and other computer-based systems### Management Information Systems (MIS)

• Provides a competitive advantage by providing the right information to the right people in the right format and at the right time

• Supports effective decision making and provides feedback on daily operations

Inputs to an MIS

• Internal data sources:
  • Transaction Processing Systems (TPSs) and Enterprise Resource Planning (ERP) systems and related databases
  • Data warehouses and data marts
  • Specific functional areas throughout the firm
• External data sources:
  • Customers, suppliers, competitors, and stockholders whose data is not already captured by the TPS
  • Internet
  • Extranets

Outputs from an MIS

• Outputs are reports distributed to managers in various formats (tabulations, summaries, charts, and graphs)
• Types of reports:
  • Scheduled reports: produced periodically (daily, weekly, monthly)
  • Key-indicator reports: summary of previous day's critical activities
  • Demand reports: developed to provide specific information on request
  • Exception reports: highlight unusual or exceptional events
  • Drill-down reports: provide detailed information on specific areas of interest

This quiz covers types of reports in Management Information Systems, including exception reports and drill-down reports, for use with Principles of Business Information Systems, 4e.