MIS Reports in Business Information Systems
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Questions and Answers

What is the primary objective of a Management Information System (MIS)?

  • To implement group decision-making systems
  • To provide the right information to the right person in the right format at the right time (correct)
  • To support unstructured business problems
  • To provide data analysis techniques

    • What is the primary focus of Decision Support Systems (DSS)?

  • Group decision-making processes
  • Unstructured or semi-structured business problems (correct)
  • Executive information systems
  • Structured business problems

    • What is a key characteristic of Decision Support Systems (DSS)?

  • They are limited to structured business problems
  • They provide automated decision-making capabilities
  • They are only used by executives
  • They provide the ability to analyze and model complex problems (correct)

    • What is the purpose of the problem-solving phase in decision-making?

    <p>To define the problem and identify the objectives</p> Signup and view all the answers

    What is a type of specialized support system that uses the overall approach of a DSS?

    <p>Group Support System (GSS)</p> Signup and view all the answers

    What is a key component of a Decision Support System (DSS)?

    <p>All of the above</p> Signup and view all the answers

    What is the primary benefit of using a Decision Support System (DSS)?

    <p>Support for decision-making effectiveness</p> Signup and view all the answers

    What is a key consideration in the implementation phase of decision-making?

    <p>Implementation and monitoring</p> Signup and view all the answers

    What is the primary goal of strategic planning in an organization?

    <p>To set the course for decision making</p> Signup and view all the answers

    What is the first stage of the decision-making process, as described by Herbert Simon's model?

    <p>Intelligence stage</p> Signup and view all the answers

    What comes after the decision-making phase in the problem-solving process?

    <p>Implementation and monitoring stages</p> Signup and view all the answers

    What is the purpose of the design stage in Herbert Simon's model?

    <p>To evaluate alternative solutions</p> Signup and view all the answers

    What is the main difference between problem solving and decision making?

    <p>Decision making is a component of problem solving</p> Signup and view all the answers

    What is the primary function of information systems in an organization?

    <p>To assist with strategic planning and problem solving</p> Signup and view all the answers

    What happens in the choice stage of Herbert Simon's model?

    <p>A course of action is selected</p> Signup and view all the answers

    What is an important activity in any business organization?

    <p>Problem solving</p> Signup and view all the answers

    What is the primary goal of the Satisficing model?

    <p>To find a good but not necessarily the best solution</p> Signup and view all the answers

    What is the purpose of heuristics in decision-making?

    <p>To usually find a good solution</p> Signup and view all the answers

    What are the two main phases of the Sense and Respond approach?

    <p>Sense and Respond</p> Signup and view all the answers

    What is the primary function of a Management Information System (MIS)?

    <p>To provide insights into regular operations</p> Signup and view all the answers

    What is a characteristic of a Satisficing model?

    <p>It is used when the optimal solution is difficult or costly to find</p> Signup and view all the answers

    What is another term for 'rules of thumb' in decision-making?

    <p>Heuristics</p> Signup and view all the answers

    What is the purpose of management information and decision support systems in the Sense and Respond approach?

    <p>To develop systems to solve the problem</p> Signup and view all the answers

    What is a component of a Management Information System (MIS)?

    <p>Integrated collection of people, procedures, databases, and devices</p> Signup and view all the answers

    What is the primary role of an MIS in an organization?

    <p>To provide a competitive advantage</p> Signup and view all the answers

    What type of report is produced periodically, such as daily, weekly, or monthly?

    <p>Scheduled report</p> Signup and view all the answers

    What is the primary source of internal data for an MIS?

    <p>TPSs and ERP systems and related databases</p> Signup and view all the answers

    What type of report is developed to give certain information at someone's request?

    <p>Demand report</p> Signup and view all the answers

    What is the outcome of an MIS in an organization?

    <p>A collection of reports</p> Signup and view all the answers

    What is the primary focus of an MIS in an organization?

    <p>Providing the right information to the right people in the right format and at the right time</p> Signup and view all the answers

    What is an external data source for an MIS?

    <p>Internet</p> Signup and view all the answers

    What is a key characteristic of an MIS report?

    <p>It is always in the form of tabulations and summaries</p> Signup and view all the answers

    What is the primary focus of a Decision Support System (DSS)?

    <p>Decision-making effectiveness</p> Signup and view all the answers

    Which type of Decision Support System (DSS) is designed to support senior-level executives?

    <p>Executive Support System (ESS)</p> Signup and view all the answers

    What is the primary purpose of a Model Base in a DSS?

    <p>To perform quantitative analysis</p> Signup and view all the answers

    What is the term for the ability of a DSS to duplicate features of a real system?

    <p>Simulation</p> Signup and view all the answers

    Which problem-solving phase involves identifying the problem and determining the desired outcome?

    <p>Intelligence</p> Signup and view all the answers

    What is the term for the approach of making hypothetical changes to problem data and observing the impact on results?

    <p>What-if analysis</p> Signup and view all the answers

    Which component of a DSS enables users to interact with the system and obtain information?

    <p>Dialogue Manager</p> Signup and view all the answers

    What is the term for the organized collection of people, procedures, software, databases, and devices used to help make decisions that solve problems?

    <p>Decision Support System (DSS)</p> Signup and view all the answers

    Study Notes

    Management Information Systems

    • Provides managers with information to help achieve organizational goals
    • Integrated collection of people, procedures, databases, and devices

    Characteristics of MIS

    • Provides reports with fixed and standard formats
    • Produces hard-copy and soft-copy reports
    • Uses internal data stored in the computer system
    • Allows users to develop custom reports
    • Requires user requests for reports developed by systems personnel

    Types of MIS

    Financial MIS

    • Provides financial information to executives and others
    • Subsystems:
      • Profit/loss and cost systems: profit and revenue centers
      • Auditing: internal and external
      • Uses and management of funds

    Manufacturing MIS

    • Monitors and controls the flow of materials, products, and services through the organization
    • Subsystems:
      • Design and engineering: CAD systems
      • Master production scheduling and inventory control: EOQ, MRP, JIT
      • Process control: CAM, CIM, FMS
      • Quality control and testing

    Marketing MIS

    • Supports managerial activities in product development, distribution, pricing decisions, and promotional effectiveness
    • Subsystems:
      • Marketing research
      • Product development
      • Promotion and advertising
      • Product pricing
      • Sales analysis

    Human Resource MIS

    • Concerned with activities related to employees and potential employees
    • Subsystems:
      • Human resource planning
      • Personnel selection and recruiting
      • Training and skills inventory
      • Scheduling and job placement
      • Wage and salary administration
      • Outplacement

    Other MIS

    • Accounting MIS: provides aggregate information on accounts payable, accounts receivable, payroll, and many other applications
    • Geographic information system (GIS): capable of assembling, storing, manipulating, and displaying geographic information

    Decision Support Systems (DSS)

    • Organized collection of people, procedures, software, databases, and devices used to help make decisions that solve problems
    • Focus of a DSS is on decision-making effectiveness regarding unstructured or semi-structured business problems
    • Used by managers at all levels

    Characteristics of DSS

    • Provide rapid access to information
    • Handle large amounts of data from different sources
    • Provide report and presentation flexibility
    • Offer both textual and graphical orientation
    • Support drill-down analysis
    • Perform complex, sophisticated analysis and comparisons using advanced software packages

    Capabilities of a DSS

    • Support problem-solving phases
    • Support different decision frequencies: ad hoc DSS, institutional DSS
    • Support different problem structures: highly structured problems, semi-structured or unstructured problems
    • Support various decision-making levels

    Components of a DSS

    • Database: database management system

    • Model base: provides decision makers with access to a variety of models and assists them in decision making

    • Dialogue manager: user interface that allows decision makers to easily access and manipulate the DSS

    • Access to the Internet, networks, and other computer-based systems### Management Information Systems (MIS)

    • Provides a competitive advantage by providing the right information to the right people in the right format and at the right time

    • Supports effective decision making and provides feedback on daily operations

    Inputs to an MIS

    • Internal data sources:
      • Transaction Processing Systems (TPSs) and Enterprise Resource Planning (ERP) systems and related databases
      • Data warehouses and data marts
      • Specific functional areas throughout the firm
    • External data sources:
      • Customers, suppliers, competitors, and stockholders whose data is not already captured by the TPS
      • Internet
      • Extranets

    Outputs from an MIS

    • Outputs are reports distributed to managers in various formats (tabulations, summaries, charts, and graphs)
    • Types of reports:
      • Scheduled reports: produced periodically (daily, weekly, monthly)
      • Key-indicator reports: summary of previous day's critical activities
      • Demand reports: developed to provide specific information on request
      • Exception reports: highlight unusual or exceptional events
      • Drill-down reports: provide detailed information on specific areas of interest

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    Chapter 8 - MIS DSS PDF

    Description

    This quiz covers types of reports in Management Information Systems, including exception reports and drill-down reports, for use with Principles of Business Information Systems, 4e.

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