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Questions and Answers
Which role involves maintaining contacts inside and outside the organization?
Which role involves maintaining contacts inside and outside the organization?
- Liaison (correct)
- Entrepreneur
- Disturbance handler
- Leader
In Mintzberg's decisional role, which function is primarily about resolving conflicts among employees?
In Mintzberg's decisional role, which function is primarily about resolving conflicts among employees?
- Entrepreneur
- Negotiate
- Disturbance handler (correct)
- Resource allocator
What aspect of management emphasizes the importance of hiring, firing, and performance management?
What aspect of management emphasizes the importance of hiring, firing, and performance management?
- Networking
- Human resources management (correct)
- Routine communication
- Traditional management
Which role is associated with setting goals and managing time effectively according to Kotter?
Which role is associated with setting goals and managing time effectively according to Kotter?
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What does the networking role focus on within Luthans' framework of manager roles?
What does the networking role focus on within Luthans' framework of manager roles?
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Study Notes
Mintzberg's Manager Roles
Informational Role
- Monitor: Tracks performance levels and ensures goals are met.
- Disseminator: Shares important information internally, e.g., emails to employees.
- Spokesperson: Communicates information externally, such as reports to investors.
- Managers employ various methods to gather and share information effectively.
Interpersonal Role
- Figurehead: Acts as a symbolic leader of the organization, representing its values.
- Leader: Responsible for selecting, mentoring, and engaging employees through rewards.
- Liaison: Builds and maintains valuable contacts within and outside the organization.
- Emphasis on relationship building; effective managers balance doing things right with ethical leadership.
Decisional Role
- Entrepreneur: Identifies opportunities amidst challenges and initiates change.
- Disturbance Handler: Resolves conflicts among employees and manages crises.
- Resource Allocator: Determines the best use of resources such as time and budget.
- Negotiator: Engages in negotiations with other organizations or stakeholders.
Luthans' Manager Roles
- Routine Communication: Facilitates the exchange of information within the team.
- Traditional Management: Adheres to established management practices like controlling and decision making.
- Networking: Utilizes social skills and emotional intelligence to build connections, accelerating career advancement.
- Human Resource Management: Manages hiring, firing, and performance to enhance employee loyalty and satisfaction.
Kotter's Manager Roles
- Agenda Setting: Focuses on establishing goals and effective time management.
- Agenda Implementation: Translates action plans into actionable tasks.
- Networking: Skilled in using influence tactics to strengthen professional relationships.
Simon and Isenberg Insights
- Power of Intuition: Relies on gut feelings and instinctual understanding to make decisions.
- Situational Sensing: Adapts management style based on context, utilizing different methodologies as needed.
- Rapid Mental Processing/Analysis: Quick in assessing situations and making informed decisions.
- Synthesizing: Capable of managing multiple complex elements and deriving order from chaos.
- Analyses: Integrates and interprets data to create strategic insights and solutions.
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