Minimize Airport Waiting Time
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Questions and Answers

Why did Houston airport receive a large number of complaints?

  • Passengers had to wait for their flights
  • Passengers had to wait for their suitcases (correct)
  • Passengers had to go through security checks
  • Passengers had to walk a long distance

    • What did the airport administration do to address the complaints?

  • They increased the number of baggage pick-up areas
  • They moved the arrival gate further away (correct)
  • They improved the airport's security measures
  • They reduced the waiting time for bags

    • How much time did passengers spend walking from the arrival gate to the baggage pick-up area before the change?

  • One minute (correct)
  • Seven minutes
  • Six minutes
  • Ten minutes

    • What was the average waiting time for bags before the change?

    <p>Seven minutes</p> Signup and view all the answers

    What was the impact of moving the arrival gate further away on the number of complaints?

    <p>Complaints decreased</p> Signup and view all the answers

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