Podcast
Play an AI-generated podcast conversation about this lesson
Questions and Answers
Why did Houston airport receive a large number of complaints?
Why did Houston airport receive a large number of complaints?
- Passengers had to wait for their flights
- Passengers had to wait for their suitcases (correct)
- Passengers had to go through security checks
- Passengers had to walk a long distance
What did the airport administration do to address the complaints?
What did the airport administration do to address the complaints?
- They increased the number of baggage pick-up areas
- They moved the arrival gate further away (correct)
- They improved the airport's security measures
- They reduced the waiting time for bags
How much time did passengers spend walking from the arrival gate to the baggage pick-up area before the change?
How much time did passengers spend walking from the arrival gate to the baggage pick-up area before the change?
- One minute (correct)
- Seven minutes
- Six minutes
- Ten minutes
What was the average waiting time for bags before the change?
What was the average waiting time for bags before the change?
Signup and view all the answers
What was the impact of moving the arrival gate further away on the number of complaints?
What was the impact of moving the arrival gate further away on the number of complaints?
Signup and view all the answers
