Questions and Answers
What is an important difference between cosmetology school and working in a salon?
Cosmetology schools are a more forgiving environment.
A new graduate is likely to begin with an entry level job that involves what?
Services that are not necessarily the graduate's first choice.
In searching for a salon, it is important to find one that matches what?
Your preferences.
In any service industry, putting clients first is required.
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Being punctual at work is respectful to whom?
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Striving to help, pitching in, sharing knowledge, and being positive are signs of being what?
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What should be included in your job description?
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The most reliable way to be compensated for an entry-level position is what?
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In addition to your regular compensation, your tips are reported to taxes.
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Feedback on job performance is commonly given during what?
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Choosing a role model who has the qualities you would like to develop helps what?
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What does not repaying a loan indicate?
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What is a good method of estimating income and expenses?
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Another term for upselling services is what?
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As a proficient salesperson, you must be familiar with the products being sold, adapt your approach to the clients, and be what?
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Once the client decides to buy, you should quit selling.
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The steady customers who you serve on a regular basis are considered your what?
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Scheduling a client for a future service before he or she leaves the salon is known as what?
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Compensation with base pay and a percentage of sales is referred to as what?
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Increasing service prices is one way to do what?
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The act of recommending and selling products to your clients for at-home use is known as what?
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Study Notes
Differences Between Cosmetology School and Salon Work
- Cosmetology schools offer a more forgiving environment compared to the realities of working in a salon.
Entry-Level Jobs
- New graduates often start in entry-level positions that may not align with their personal service preferences.
Salon Selection
- It is crucial to find a salon that aligns with personal preferences and values.
Client-Centric Approach
- Prioritizing clients is essential in the service industry for success and satisfaction.
Punctuality
- Being on time shows respect for both clients and coworkers.
Teamwork
- Contributing positively, sharing knowledge, and helping others are indicators of being a team player.
Job Descriptions
- A clear job description should outline specific duties and responsibilities of the position.
Compensation Structure
- Entry-level positions typically offer hourly wages as the most reliable form of compensation.
Taxes on Tips
- Tips received in addition to regular pay must be reported for tax purposes.
Performance Feedback
- Job performance evaluations are commonly conducted to provide feedback.
Role Models
- Selecting role models who embody desired qualities can help enhance performance.
Loan Default
- Defaulting refers to the failure to repay a loan as agreed.
Budgeting
- Budgeting is an effective method for estimating income and managing expenses.
Ticket Upgrading
- Ticket upgrading is a term synonymous with upselling additional services.
Salesmanship Skills
- Proficiency as a salesperson requires product knowledge, adaptability to client needs, and confidence.
Sales Process
- Once a client decides to purchase, the focus should shift away from selling.
Client Base
- Regular customers that are served consistently form the salon's client base.
Rebooking Strategy
- Scheduling future services for clients before they leave the salon is known as rebooking.
Salary Structure
- A combination of base pay and commission from sales is referred to as salary plus commission.
Increasing Income
- Raising service prices is one method to enhance overall income.
Retailing
- Retailing involves recommending and selling products for home use to clients.
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Description
Test your knowledge with these flashcards covering key concepts from Milady's Chapter 31 on starting a career in cosmetology. This quiz focuses on understanding the transition from cosmetology school to working in a salon environment. Prepare for your future by reviewing these essential terms and their definitions.
