Podcast
Questions and Answers
What is an important difference between cosmetology school and working in a salon?
What is an important difference between cosmetology school and working in a salon?
Cosmetology schools are a more forgiving environment.
A new graduate is likely to begin with an entry level job that involves what?
A new graduate is likely to begin with an entry level job that involves what?
Services that are not necessarily the graduate's first choice.
In searching for a salon, it is important to find one that matches what?
In searching for a salon, it is important to find one that matches what?
Your preferences.
In any service industry, putting clients first is required.
In any service industry, putting clients first is required.
Being punctual at work is respectful to whom?
Being punctual at work is respectful to whom?
Striving to help, pitching in, sharing knowledge, and being positive are signs of being what?
Striving to help, pitching in, sharing knowledge, and being positive are signs of being what?
What should be included in your job description?
What should be included in your job description?
The most reliable way to be compensated for an entry-level position is what?
The most reliable way to be compensated for an entry-level position is what?
In addition to your regular compensation, your tips are reported to taxes.
In addition to your regular compensation, your tips are reported to taxes.
Feedback on job performance is commonly given during what?
Feedback on job performance is commonly given during what?
Choosing a role model who has the qualities you would like to develop helps what?
Choosing a role model who has the qualities you would like to develop helps what?
What does not repaying a loan indicate?
What does not repaying a loan indicate?
What is a good method of estimating income and expenses?
What is a good method of estimating income and expenses?
Another term for upselling services is what?
Another term for upselling services is what?
As a proficient salesperson, you must be familiar with the products being sold, adapt your approach to the clients, and be what?
As a proficient salesperson, you must be familiar with the products being sold, adapt your approach to the clients, and be what?
Once the client decides to buy, you should quit selling.
Once the client decides to buy, you should quit selling.
The steady customers who you serve on a regular basis are considered your what?
The steady customers who you serve on a regular basis are considered your what?
Scheduling a client for a future service before he or she leaves the salon is known as what?
Scheduling a client for a future service before he or she leaves the salon is known as what?
Compensation with base pay and a percentage of sales is referred to as what?
Compensation with base pay and a percentage of sales is referred to as what?
Increasing service prices is one way to do what?
Increasing service prices is one way to do what?
The act of recommending and selling products to your clients for at-home use is known as what?
The act of recommending and selling products to your clients for at-home use is known as what?
Flashcards
Cosmetology School vs. Salon
Cosmetology School vs. Salon
Cosmetology schools offer a more forgiving environment compared to the realities of working in a salon.
Entry-Level Limitations
Entry-Level Limitations
New graduates often start in entry-level positions that may not align with their personal service preferences.
Salon Alignment
Salon Alignment
Finding a salon that aligns with personal preferences and values.
Client-Centric Approach
Client-Centric Approach
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Punctuality
Punctuality
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Teamwork
Teamwork
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Job Description
Job Description
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Entry-Level Compensation
Entry-Level Compensation
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Taxes on Tips
Taxes on Tips
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Performance Feedback
Performance Feedback
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Role Models
Role Models
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Loan Default
Loan Default
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Budgeting
Budgeting
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Ticket Upgrading
Ticket Upgrading
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Salesmanship Skills
Salesmanship Skills
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Post-Decision Sales
Post-Decision Sales
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Client Base
Client Base
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Rebooking Strategy
Rebooking Strategy
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Salary Plus Commission
Salary Plus Commission
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Increasing Service Prices
Increasing Service Prices
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Retailing
Retailing
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Study Notes
Differences Between Cosmetology School and Salon Work
- Cosmetology schools offer a more forgiving environment compared to the realities of working in a salon.
Entry-Level Jobs
- New graduates often start in entry-level positions that may not align with their personal service preferences.
Salon Selection
- It is crucial to find a salon that aligns with personal preferences and values.
Client-Centric Approach
- Prioritizing clients is essential in the service industry for success and satisfaction.
Punctuality
- Being on time shows respect for both clients and coworkers.
Teamwork
- Contributing positively, sharing knowledge, and helping others are indicators of being a team player.
Job Descriptions
- A clear job description should outline specific duties and responsibilities of the position.
Compensation Structure
- Entry-level positions typically offer hourly wages as the most reliable form of compensation.
Taxes on Tips
- Tips received in addition to regular pay must be reported for tax purposes.
Performance Feedback
- Job performance evaluations are commonly conducted to provide feedback.
Role Models
- Selecting role models who embody desired qualities can help enhance performance.
Loan Default
- Defaulting refers to the failure to repay a loan as agreed.
Budgeting
- Budgeting is an effective method for estimating income and managing expenses.
Ticket Upgrading
- Ticket upgrading is a term synonymous with upselling additional services.
Salesmanship Skills
- Proficiency as a salesperson requires product knowledge, adaptability to client needs, and confidence.
Sales Process
- Once a client decides to purchase, the focus should shift away from selling.
Client Base
- Regular customers that are served consistently form the salon's client base.
Rebooking Strategy
- Scheduling future services for clients before they leave the salon is known as rebooking.
Salary Structure
- A combination of base pay and commission from sales is referred to as salary plus commission.
Increasing Income
- Raising service prices is one method to enhance overall income.
Retailing
- Retailing involves recommending and selling products for home use to clients.
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