Microsoft Teams Phone and Direct Dialing
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Questions and Answers

What is one benefit of direct dialing in Microsoft Teams?

  • It allows Teams users to send text messages.
  • It integrates with social media platforms.
  • It allows users to access email functionalities.
  • It enables Teams users to make and receive telephone calls. (correct)

    • What feature does direct routing support in Microsoft Teams?

  • Integration with video conferencing software
  • Integration with file storage systems
  • Automatic translation of emails
  • Interoperability with 3rd party systems like PBXs and Call Centers (correct)

    • What is a challenge mentioned in the content related to modern work?

  • Decline in internet usage
  • Lack of cloud computing options
  • Limited storage capacity
  • Hybrid work model (correct)

    • Who is the CVP Manager mentioned in the context of Business Voice, Unified Communications, and Contact Center Solutions?

    <p>Shawn Knight (A)</p> Signup and view all the answers

    How does Microsoft Teams Phone add business value according to the content?

    <p>It allows businesses to do more with less (D)</p> Signup and view all the answers

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