6. Microsoft Copilot Studio
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Questions and Answers

What should you use to retrieve data from a Microsoft Dataverse table?

  • Custom entities
  • Prebuilt entities
  • Topics
  • Actions (correct)

What should you add to a Microsoft Copilot Studio chatbot to ensure it understands natural language phrases?

  • User topics
  • Power Automate action
  • Custom entities (correct)
  • Service channel

What should you add to a Microsoft Copilot Studio bot to train it to understand how someone might ask for a topic?

  • Call an action
  • Show a message
  • Trigger phrases (correct)
  • Ask a question

Which column type is used to select multiple options between multiple values?

<p>Choices (D)</p> Signup and view all the answers

What is the purpose of a Microsoft Copilot Studio entity in a chatbot?

<p>Map natural language to a general subject (D)</p> Signup and view all the answers

What does a channel enable in a chatbot?

<p>Availability on a specific platform (C)</p> Signup and view all the answers

Which node allows a chatbot to ask a question and receive a response from the user?

<p>Ask a question node (A)</p> Signup and view all the answers

How does a bot use the Call an action node?

<p>To call a Power Automate flow or insert an authentication node (A)</p> Signup and view all the answers

What is a limitation of creating a chatbot with Microsoft Copilot Studio in Microsoft Teams?

<p>It cannot be accessed by external users (A)</p> Signup and view all the answers

How can a chatbot created with Microsoft Copilot Studio be made accessible to external users?

<p>By creating it using the Microsoft Copilot Studio web app (C)</p> Signup and view all the answers

What feature is missing in a chatbot created with Microsoft Copilot Studio in Microsoft Teams for understanding user queries?

<p>Natural language processing (C)</p> Signup and view all the answers

What subscription requirement is needed for users to interact with chatbots created with Microsoft Copilot Studio in Microsoft Teams?

<p>Microsoft 365 subscription (C)</p> Signup and view all the answers

What is a constraint of deploying a chatbot created with Microsoft Copilot Studio in Microsoft Teams?

<p>It cannot be embedded in a website (B)</p> Signup and view all the answers

Flashcards

How to retrieve Dataverse data

Actions are used to interact with data within Microsoft Dataverse tables.

What are custom entities for?

Custom entities provide a structured way for your chatbot to understand variations in natural language. For example, defining a custom entity for "time" lets the bot recognize phrases like "today", "tomorrow", or "next week".

What are trigger phrases for?

Trigger phrases within your chatbot tell it how someone might ask for a specific topic. They act as keywords or phrases that activate specific conversation paths.

What are 'Choices' column types for?

The 'Choices' column type enables users to select multiple options from a predefined list of values.

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What's the purpose of entities in chatbot?

Entities in Microsoft Copilot Studio act as a framework for understanding user input, grouping similar concepts under a common umbrella. For example, the 'Time' entity would categorize phrases like "today", "tomorrow", or "next week".

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What's the role of a channel in chatbot?

A channel in a chatbot allows it to be accessible on a specific platform, such as Microsoft Teams, Facebook Messenger, or your website. It's like the bridge between your bot and its potential users.

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What is the purpose of 'Ask a question' node

The 'Ask a question' node is a key component of a chatbot, allowing it to engage in conversation by asking the user a question and prompting them to provide an answer.

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What is the 'Call an action' node for?

The 'Call an action' node allows your chatbot to execute actions like triggering Power Automate flows or initiating authentication processes by using a specific action.

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What is a limitation of chatbots in Microsoft Teams?

Chatbots created with Microsoft Copilot Studio in Microsoft Teams cannot be accessed by external users, meaning people outside your Microsoft Teams environment cannot engage with the bot.

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How to make chatbot accessible to external users?

To allow external users to interact with your chatbot, it needs to be created using the Microsoft Copilot Studio web app, which provides a broader reach.

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What is missing in Microsoft Teams chatbots?

Chatbots created within Microsoft Teams using Microsoft Copilot Studio are missing Natural Language Processing (NLP) capabilities, which can understand and interpret user input beyond simple keywords.

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Subscription requirement for chatbots in Microsoft Teams?

Users interacting with chatbots created using Microsoft Copilot Studio in Microsoft Teams require a Microsoft 365 subscription to access the chatbot.

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What's a constraint of deploying a chatbot in Microsoft Teams?

A chatbot created with Microsoft Copilot Studio in Microsoft Teams cannot be embedded into a website, limiting its functionality.

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Study Notes

Microsoft Copilot Studio

  • Microsoft Copilot Studio is used to display information to authenticated users.
  • It integrates with Microsoft Dataverse to retrieve data from tables.
  • Actions are used to call Power Automate flows that can retrieve information from a Microsoft Dataverse table.

Column Types in Microsoft Dataverse

  • Yes/No column type can select only one option between two values.
  • Choices column type can select multiple options between multiple values.

Entities in Microsoft Copilot Studio

  • Prebuilt entities represent commonly used real-world subjects like phone number, zip code, email, age, etc.
  • Custom entities are used to provide a choice to users for domain-specific custom information.

Chatbot Development in Microsoft Copilot Studio

  • Topics are used to direct the bot conversation and determine the general category of the conversation.
  • Trigger phrases teach the bot different ways that someone might ask for a topic.
  • Ask a question node allows the bot to ask a question of the user and then receive a response.
  • Call an action node allows calling a Power Automate flow or insert an authentication node from the bot.
  • Show a message node allows specifying a message that the bot can return to the user.

Microsoft Copilot Studio Web App

  • A chatbot created with Microsoft Copilot Studio in Microsoft Teams can only be accessed by users within your organization.
  • A chatbot created with Microsoft Copilot Studio in Microsoft Teams can only be deployed to a Microsoft Teams channel.
  • Chatbots created with Microsoft Copilot Studio in Microsoft Teams can only be used by users with a Microsoft 365 subscription.
  • Chatbots created with the Microsoft Copilot Studio web app require additional licenses to make changes to the bot.
  • Templates are not available for the Microsoft Copilot Studio web app.
  • A chatbot created with the Microsoft Copilot Studio web app can be embedded in a website.

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Test your knowledge on data retrieval from Microsoft Dataverse tables and creating new columns for tracking apartment statuses. Choose the correct options related to using Microsoft Copilot Studio, column types, and data storage in a real estate scenario.

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