6. Microsoft Copilot Studio
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Questions and Answers

What should you use to retrieve data from a Microsoft Dataverse table?

  • Custom entities
  • Prebuilt entities
  • Topics
  • Actions (correct)
  • What should you add to a Microsoft Copilot Studio chatbot to ensure it understands natural language phrases?

  • User topics
  • Power Automate action
  • Custom entities (correct)
  • Service channel
  • What should you add to a Microsoft Copilot Studio bot to train it to understand how someone might ask for a topic?

  • Call an action
  • Show a message
  • Trigger phrases (correct)
  • Ask a question
  • Which column type is used to select multiple options between multiple values?

    <p>Choices</p> Signup and view all the answers

    What is the purpose of a Microsoft Copilot Studio entity in a chatbot?

    <p>Map natural language to a general subject</p> Signup and view all the answers

    What does a channel enable in a chatbot?

    <p>Availability on a specific platform</p> Signup and view all the answers

    Which node allows a chatbot to ask a question and receive a response from the user?

    <p>Ask a question node</p> Signup and view all the answers

    How does a bot use the Call an action node?

    <p>To call a Power Automate flow or insert an authentication node</p> Signup and view all the answers

    What is a limitation of creating a chatbot with Microsoft Copilot Studio in Microsoft Teams?

    <p>It cannot be accessed by external users</p> Signup and view all the answers

    How can a chatbot created with Microsoft Copilot Studio be made accessible to external users?

    <p>By creating it using the Microsoft Copilot Studio web app</p> Signup and view all the answers

    What feature is missing in a chatbot created with Microsoft Copilot Studio in Microsoft Teams for understanding user queries?

    <p>Natural language processing</p> Signup and view all the answers

    What subscription requirement is needed for users to interact with chatbots created with Microsoft Copilot Studio in Microsoft Teams?

    <p>Microsoft 365 subscription</p> Signup and view all the answers

    What is a constraint of deploying a chatbot created with Microsoft Copilot Studio in Microsoft Teams?

    <p>It cannot be embedded in a website</p> Signup and view all the answers

    Study Notes

    Microsoft Copilot Studio

    • Microsoft Copilot Studio is used to display information to authenticated users.
    • It integrates with Microsoft Dataverse to retrieve data from tables.
    • Actions are used to call Power Automate flows that can retrieve information from a Microsoft Dataverse table.

    Column Types in Microsoft Dataverse

    • Yes/No column type can select only one option between two values.
    • Choices column type can select multiple options between multiple values.

    Entities in Microsoft Copilot Studio

    • Prebuilt entities represent commonly used real-world subjects like phone number, zip code, email, age, etc.
    • Custom entities are used to provide a choice to users for domain-specific custom information.

    Chatbot Development in Microsoft Copilot Studio

    • Topics are used to direct the bot conversation and determine the general category of the conversation.
    • Trigger phrases teach the bot different ways that someone might ask for a topic.
    • Ask a question node allows the bot to ask a question of the user and then receive a response.
    • Call an action node allows calling a Power Automate flow or insert an authentication node from the bot.
    • Show a message node allows specifying a message that the bot can return to the user.

    Microsoft Copilot Studio Web App

    • A chatbot created with Microsoft Copilot Studio in Microsoft Teams can only be accessed by users within your organization.
    • A chatbot created with Microsoft Copilot Studio in Microsoft Teams can only be deployed to a Microsoft Teams channel.
    • Chatbots created with Microsoft Copilot Studio in Microsoft Teams can only be used by users with a Microsoft 365 subscription.
    • Chatbots created with the Microsoft Copilot Studio web app require additional licenses to make changes to the bot.
    • Templates are not available for the Microsoft Copilot Studio web app.
    • A chatbot created with the Microsoft Copilot Studio web app can be embedded in a website.

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    Test your knowledge on data retrieval from Microsoft Dataverse tables and creating new columns for tracking apartment statuses. Choose the correct options related to using Microsoft Copilot Studio, column types, and data storage in a real estate scenario.

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