Miami-Dade Schools Police Correspondence Policy

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Questions and Answers

What is the required spacing before the salutation in a memorandum?

  • Two lines
  • Five lines
  • Three lines (correct)
  • One line

How many spaces should be allowed between 'TO' and 'FROM' when a memorandum is for the Chief's signature?

  • Two spaces
  • One space
  • Three spaces (correct)
  • Four spaces

Which of the following headings is NOT required in the topical paragraph headings for memorandums?

  • Recommendation
  • Conclusion or summary
  • Action
  • Introduction (correct)

What should follow the writer/typist's initials in a memorandum?

<p>The word 'attachment' (D)</p> Signup and view all the answers

How should major topical paragraph headings be organized in a memorandum?

<p>In the writer's choice, starting with Recommendation if present (B)</p> Signup and view all the answers

When preparing a memorandum in draft form, which of the following is NOT true?

<p>It must be printed on colored paper (B)</p> Signup and view all the answers

What must appear in action memorandums to indicate the status of a request?

<p>APPROVED, DATE, and DISAPPROVED captions (A)</p> Signup and view all the answers

Which formatting rule applies specifically to letters in comparison to memorandums?

<p>Enclosures are indicated only on the original (B)</p> Signup and view all the answers

What is the primary focus of clarity in writing as described?

<p>Expressing the exact meaning with clear words and phrases (D)</p> Signup and view all the answers

Which of the following best describes coherence in writing?

<p>Logical development and arrangement of sentences (C)</p> Signup and view all the answers

What should an employee avoid when using departmental stationery?

<p>Using it for private correspondence without permission (C)</p> Signup and view all the answers

What is the requirement for letters of recommendation regarding departmental stationery?

<p>They must be approved by the Chief of Police to be valid (D)</p> Signup and view all the answers

How should an employee handle an official communication addressed to someone else?

<p>Forward it without delay to the intended recipient (A)</p> Signup and view all the answers

When preparing letters for the Miami-Dade Schools Police Department, what stationery is to be used?

<p>MDSPD designated letterhead for the first page (B)</p> Signup and view all the answers

What font type and size should be used for printing all documents?

<p>12 Point, Arial (D)</p> Signup and view all the answers

Which of the following is NOT a feature of verbiage that should be avoided?

<p>Short and concise sentences (B)</p> Signup and view all the answers

What activities are users prohibited from engaging in using the District's e-mail system?

<p>Providing publicity for a candidate for public office (D)</p> Signup and view all the answers

What constitutes spamming according to the policy?

<p>Sending unwanted and unsolicited messages to a large group (B)</p> Signup and view all the answers

Which entity is responsible for monitoring compliance with e-mail usage rules?

<p>Work-site supervisors and District administrators (B)</p> Signup and view all the answers

What may happen to users who violate e-mail usage policies?

<p>They could face disciplinary action, including dismissal (B)</p> Signup and view all the answers

What is a possible reason for the District to review e-mails and stored electronic material?

<p>To maintain adequate file server space (B)</p> Signup and view all the answers

What should users of the District e-mail system be aware of regarding sensitive and confidential data?

<p>It may be viewed by individuals other than the intended recipient (C)</p> Signup and view all the answers

What kind of e-mails or attachments may the District modify or delete?

<p>E-mails that may contain viruses or damaging code (A)</p> Signup and view all the answers

Which of the following behaviors is considered acceptable under the e-mail usage rules?

<p>Using the e-mail system for work-related communication (B)</p> Signup and view all the answers

What formatting should be applied to letters prepared for the command staff?

<p>A DRAFT watermark should be displayed on the page. (B)</p> Signup and view all the answers

What is the proper left and right margin width for formal letters?

<p>1.25 inches for left and right, unless specified otherwise. (A)</p> Signup and view all the answers

How should the Chief's name be formatted in letters?

<p>In capital letters, with the title 'Chief' on the same line. (A)</p> Signup and view all the answers

What is the purpose of a memorandum in the department?

<p>To disseminate information such as awards and personnel changes. (C)</p> Signup and view all the answers

What is the correct spacing that should follow the salutation in a letter?

<p>Two spaces. (C)</p> Signup and view all the answers

What formatting should be used for the title of a memorandum?

<p>Capitalized, bold, underlined, with one space between letters. (D)</p> Signup and view all the answers

How should subsequent pages of a letter be formatted?

<p>The name of the addressee and page number must be indicated. (A)</p> Signup and view all the answers

How should the writer/typist's initials be formatted in a letter?

<p>Two spaces should follow. (A)</p> Signup and view all the answers

What is the minimum frequency that employees are required to check their email each day?

<p>Two times per day (B)</p> Signup and view all the answers

Which of the following elements is NOT part of the required signature block for emails?

<p>Personal Quote (D)</p> Signup and view all the answers

What is the primary purpose of providing an e-mail system to employees?

<p>To facilitate District goals (D)</p> Signup and view all the answers

Which of the following is true regarding the use of District e-mail and Internet access?

<p>Official business only, with some moderate personal use acceptable (B)</p> Signup and view all the answers

What do all messages created over the District's e-mail system become?

<p>Public information of the District (A)</p> Signup and view all the answers

Employees using the District's messaging service are expected to comply with which of the following?

<p>Florida and Federal Laws, and District policies (C)</p> Signup and view all the answers

Which policy is NOT mentioned as related to the standards of conduct for email use?

<p>Mobile Device Use Policy (B)</p> Signup and view all the answers

What consequence exists for employees who are not familiar with the messaging guidelines?

<p>They may face disciplinary action (B)</p> Signup and view all the answers

What is required when comments are made regarding the approval or disapproval of an action memorandum by command level personnel?

<p>A separate memorandum detailing reasons must be added. (C)</p> Signup and view all the answers

Who has the final approval of Action Plans or Operational Plans?

<p>The Deputy Chief of Police (B)</p> Signup and view all the answers

How should an employee affix their signature on correspondence?

<p>In black or blue ink, as per departmental records (C)</p> Signup and view all the answers

What should be noted if there are multiple enclosures or attachments?

<p>The total number of items must be reflected on the first line below the signer's initials. (B)</p> Signup and view all the answers

When must Action Plans/Operational Plans be completed and approved?

<p>Before the event unless there are no exigent circumstances (D)</p> Signup and view all the answers

What distinguishes an 'enclosure' from an 'attachment'?

<p>An attachment specifically accompanies a memorandum. (A)</p> Signup and view all the answers

What must be included in an Action Plan or Operational Plan?

<p>The appropriate command staff member(s) (B)</p> Signup and view all the answers

How are pages numbered in official correspondence?

<p>All pages must be consecutively numbered. (C)</p> Signup and view all the answers

Flashcards

Clarity in Writing

Writing should be clear and easy to understand, using words that have only one meaning and avoiding vague or ambiguous language.

Coherence in Writing

The organization of ideas in a logical order, making the writing flow smoothly from one point to the next.

Unity in Writing

A well-written piece sticks to one main topic and avoids wandering off on tangents.

Verbiage in Writing

Keep writing concise and easily digestible by using common words and avoiding overly long sentences.

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Type Style in Official Documents

Official correspondence should be printed using a suitable type style.

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Using Department Stationery

Employees must obtain permission before using department stationery for personal correspondence or writing on behalf of the department.

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Department Address Use

Employees should not use the department address as their personal mailing address unless for official business.

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Letter Preparation

All official letters should be prepared on designated letterhead stationery, with subsequent pages on plain paper.

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Memoranda

Formal communication within MDSPD or with other Miami-Dade County Public Schools departments and employees.

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Chief's Letters

Letters written by the Chief of Police outside MDSPD, unless a person or unit is designated for specific tasks like training or records.

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Draft Letters

Draft letters prepared for command staff are written on plain paper, doubled-spaced, without a date, with a 'DRAFT' watermark.

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Letter Margins

Use one-inch margins at the top and bottom, 1.25-inch margins on the sides (unless the document is long).

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Letter Formatting

Start the date on line 15, with two spaces after the inside address and salutation.

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Letter Justification

Keep all letters justified, with two spaces after the body and complimentary closing.

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Signature Block

In capital letters, the Chief's name should be followed by the title 'Chief' on the same line.

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Subsequent Letter Pages

For subsequent pages, include the addressee's name and the page number. Start the body two lines below the page number.

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Action Memorandum

A memo that requires a response or action from command staff, typically containing approval or disapproval blocks, and might include sections like 'Recommendation,' 'Cost & Budget,' 'Action,' and 'Conclusion.'

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Initials in Memos

In a memorandum, initials of both the employee signing and the typist are placed on the second line below the main body, separated by a colon.

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Salutation Placement

The salutation, such as "To:" or "From:", should start on the fifth line in a memorandum.

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Spacing after the Subject

In a memorandum, the subject of the memo is followed by three spaces.

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Draft Memorandum Formatting

Memorandums prepared as drafts will be typed on bond paper, have double-spaced narrative, and display a "DRAFT" watermark.

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Concise Recommendations in Memos

Memorandum writers should strive to make their recommendations concise, ideally fitting within a single paragraph.

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Spacing before Initials

In a memorandum, there must be two spaces between the main body of the text and the initials of the writer/typist.

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Attachment Indicator

Whenever a memorandum includes an attachment, the word "Attachment" should follow the initials of the writer/typist.

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District E-mail Use Policy

District e-mails are considered public information and should be used for official business only. Some personal use is allowed.

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Spamming

The act of sending unsolicited, unwanted, and/or unnecessary messages to a large number of people, usually with the purpose of advertising a product, event, service, or lobbying for a specific political position.

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Political Solicitation

Using the District's private network for lobbying, campaigning, or soliciting on behalf of any candidate for public office.

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Employee E-mail Responsibilities

Use District e-mail for official business and moderate personal use, with responsibility and adherence to regulations.

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Legal Compliance for E-mail Use

When using District e-mail, employees must comply with Florida and Federal laws, District policies, and MDSPD procedures.

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Using Email for Political Activity

Sending emails that support or oppose a political position or engage in political activity.

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Professional Standards for E-mail

Maintaining professional conduct and personal courtesy is crucial when using District e-mail.

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Email System Monitoring

The District can monitor your emails to ensure they are appropriate and compliant with policy.

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Consequences for Violating Policy

Violating the District's email policy can result in disciplinary action, up to and including dismissal.

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Acceptable E-mail and Internet Usage

Use District e-mail and the Internet for official business and moderate personal use, avoiding inappropriate content.

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Policies for E-mail Use

Employees should be familiar with relevant policies like Standards of Ethical Conduct, Code of Ethics, and Staff Responsible Use of Technology, Social Media, and District Network Systems.

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Reviewing Electronic Material

The District has the right to review emails and other electronic material for reasons like managing server space and identifying malicious code.

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E-mail Checking Requirement

Employees are required to check their District e-mail twice daily, at the beginning and end of their shifts.

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Security of Sensitive Data

Sensitive or confidential data may be seen by unintended recipients.

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Public Information in E-mail

All e-mails sent and received through the District system are considered public information.

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Modifying or Deleting Electronic Data

The District has the authority to modify or delete emails and attachments containing viruses or potentially harmful code.

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Non-Concurrence Memoranda

When command level personnel disagree with an action memorandum, a separate memo detailing their reasons is added to the original and all copies. This memo becomes a permanent part of the file.

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Action Plans/Operational Plans

Action plans are created when a department needs coordination, planning, and leadership for an event or project. They are approved by the chain of command, with the Deputy Chief of Police giving final approval.

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Correspondence Signature

When signing official documents, employees must use black or blue ink and sign exactly as their name appears on their departmental records. Make sure the signature matches the ID card!

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Signature 'For'

If the person whose name is typed on a document doesn't sign it personally, the employee authorized to sign for them will sign their own name and add "for."

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Page Numbering

The first page of any official document is numbered, and subsequent pages are numbered consecutively. Don't use periods, dashes, or other punctuation.

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Enclosures and Attachments

Except for pre-existing documents printed on 8.5 x 14 paper, all enclosures and attachments should be on 8.5 x 11 paper. Describe them in the body of the document or list them separately.

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Enclosure

Any item attached to or accompanying a letter is considered an enclosure.

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Attachment

Any item attached to or accompanying a memorandum is considered an attachment.

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Study Notes

Correspondence Policy

  • Miami-Dade Schools Police Department Correspondence SOP 1.03
  • Effective date: 02/28/2009, Revised: 09/19/2024
  • Correspondence preparation must follow uniform procedures to reduce costs and standardize correspondence.
  • Correspondence assignment is by command staff to relevant departmental elements.

Definitions

  • Routing: Correspondence is processed through departmental offices in the chain of command.
  • Processing: Correspondence must be processed on or before its due date. If delayed, an extension must be requested through appropriate channels, citing the reason.
  • Returned Correspondence: Correspondence must be returned to the signer/originator for corrections if necessary.
  • Privacy and Security: Letters and memorandums cannot be damaged, lost, or viewed by unauthorized personnel.

Rules and Procedures

  • Principles of Effective Writing: Correspondence should be brief, accurate, complete, and unbiased.
    • Use correct grammar, punctuation, and spelling for clarity and understanding
    • Address the main points/essentials/facts clearly and concisely
    • Ensure clarity, use precise word choice avoiding ambiguity and needless complexity
    • Sentences should be simple, unambiguous, and logical
    • Writing maintains cohesion by logically developing the subject matter,
    • Consistency in topic coverage
    • Avoid long and complex sentences
  • Stationary: All correspondence, including attachments, must use 8.5" x 11" letter-sized paper.
    • Employees cannot use departmental stationary for private correspondence without permission from the Chief
    • Letters of recommendation cannot be written on departmental stationary unless approved by the Chief
    • Department address is only used for official business
  • Forwarding Official Communications: Official communications must be forwarded without delay by the receiving employee (in written form) to the next appropriate person within 24 hours.
  • Department Letterhead: Official letters are formatted on designated Miami-Dade Schools Police Department (MDSPD) letterhead, with block lettering; additional pages use plain bond paper.
    • Letters for higher command may use draft form on plain paper, omitting the date and including a "DRAFT" watermark.
  • Letter Format: Correspondence follows 1-inch top/bottom margins, 1.25-inch side margins (unless longer document requires justification), and date starting on the 15th line.
    • Two spaces follow inside address and salutation
    • The body/content should be double-spaced
    • Two spaces follow the closing.
    • Chief's name in all capital letters, followed by "Chief," and should appear on the same line as the title
    • Four spaces after the signature block
  • Memorandum: Informational bulletins, temporary directions. -Numbered by the author -Title is the subject -Prepared for internal MDSPD and/or Miami-Dade County Public Schools communication

Distribution Lists

  • Distribution lists are used to manage the dissemination of memorandums, directives, and operating procedures.
  • Employees must check email daily and save all documents
  • Designated lists (A, B, C, and D) are used for distribution to different groups based on roles/authority
  • Specific distribution lists are possible

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