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Questions and Answers
Why is it recommended to integrate your chatbot with your customer relationship management system and other tools?
Why is it recommended to integrate your chatbot with your customer relationship management system and other tools?
- To build a unified picture of customer interactions (correct)
- To reduce customer engagement
- To increase the cost of messenger marketing
- To complicate the customer journey
What is the main advantage of using chatbots in messenger marketing?
What is the main advantage of using chatbots in messenger marketing?
- Making messenger marketing time-consuming and costly
- Providing personalized ways to connect with the audience (correct)
- Increasing the complexity of the customer journey
- Limiting customer engagement
How can businesses benefit from using chatbots in messenger marketing?
How can businesses benefit from using chatbots in messenger marketing?
- By enhancing customer engagement and driving conversions (correct)
- By reducing customer satisfaction
- By increasing time spent on managing customers
- By complicating relationships with customers
What can happen if messenger marketing is not used effectively in business?
What can happen if messenger marketing is not used effectively in business?
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Which platform is described as a brilliant option for personalized and convenient connections with customers?
Which platform is described as a brilliant option for personalized and convenient connections with customers?
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How can businesses gain useful insights by integrating chatbots with their systems?
How can businesses gain useful insights by integrating chatbots with their systems?
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