Podcast
Questions and Answers
What sides do we offer? (Select all that apply)
What sides do we offer? (Select all that apply)
- Pasta Salad
- Jalapeno Cheddar Corn Bread (correct)
- Corn on the Cob (correct)
- Fries (correct)
What 2 dishes are smothered with andouille crawfish gravy? (Select two)
What 2 dishes are smothered with andouille crawfish gravy? (Select two)
- Smothered Kraken Fries (correct)
- Blackened Chicken
- Shrimp Po Boy
- Smothered Blackened Pork Chop (correct)
How many shrimp come in the voodoo shrimp?
How many shrimp come in the voodoo shrimp?
9
What is the size of our Dry Rub BBQ chicken breast?
What is the size of our Dry Rub BBQ chicken breast?
What is the size of our ribeye and what is it seasoned with?
What is the size of our ribeye and what is it seasoned with?
What is the size of our blackened gulf snapper and how is it served?
What is the size of our blackened gulf snapper and how is it served?
What is the size of our smothered blackened pork chop?
What is the size of our smothered blackened pork chop?
What do you bring to the table when someone orders the peel and eat shrimp boil?
What do you bring to the table when someone orders the peel and eat shrimp boil?
What comes on the bourbon street burger?
What comes on the bourbon street burger?
What comes on the Blackened Chicken Club?
What comes on the Blackened Chicken Club?
What po-boys do we offer? (Select all that apply)
What po-boys do we offer? (Select all that apply)
What sauces are made in house and how much are extra sides of sauce?
What sauces are made in house and how much are extra sides of sauce?
How many oysters are served with the loaded oysters and what 2 options are available?
How many oysters are served with the loaded oysters and what 2 options are available?
What are the toppings on the nachos and what 2 options are available?
What are the toppings on the nachos and what 2 options are available?
What items come served with asparagus as one of the sides? (Select all that apply)
What items come served with asparagus as one of the sides? (Select all that apply)
Which 3 menu options do you have to serve with a knife? (Select three)
Which 3 menu options do you have to serve with a knife? (Select three)
What kinds of salads do we offer? (Select all that apply)
What kinds of salads do we offer? (Select all that apply)
What are the toppings on the low country shrimp and grits?
What are the toppings on the low country shrimp and grits?
Which 4 menu items do you have to serve with a spoon? (Select four)
Which 4 menu items do you have to serve with a spoon? (Select four)
What is the crab dip served with?
What is the crab dip served with?
What sauce is the calamari served with?
What sauce is the calamari served with?
What sauces are served with gator bites? (Select all that apply)
What sauces are served with gator bites? (Select all that apply)
Describe our gumbo? What protein options can the guest add?
Describe our gumbo? What protein options can the guest add?
What comes on the voodoo po boy?
What comes on the voodoo po boy?
What items are vegan friendly? (Select all that apply)
What items are vegan friendly? (Select all that apply)
What are our 3 desserts? (Select all that apply)
What are our 3 desserts? (Select all that apply)
What door should you use to enter and exit the building for your shift?
What door should you use to enter and exit the building for your shift?
What is our address and how should you describe where we are located?
What is our address and how should you describe where we are located?
How many days are servers allowed to request off in any given month?
How many days are servers allowed to request off in any given month?
Who do we deliver food to ourselves and what delivery service do we offer everywhere else?
Who do we deliver food to ourselves and what delivery service do we offer everywhere else?
How would you upsell the cornbread with each entrée?
How would you upsell the cornbread with each entrée?
Where are the phones located and how do you answer it?
Where are the phones located and how do you answer it?
What do you do if someone...
What do you do if someone...
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Study Notes
Sides Offered
- Fries, Dirty Rice, Pan Roasted Asparagus, Aged Cheddar Grits, White Rice, Corn on the Cob, Herb Roasted Potatoes, Jalapeno Cheddar Cornbread, Side Salad
Dishes with Andouille Crawfish Gravy
- Smothered Kraken Fries and Smothered Blackened Pork Chop
Voodoo Shrimp
- Contains 9 shrimp
Dry Rub BBQ Chicken Breast
- Size is 8-10 oz
Ribeye
- Size is 16 oz (1 lb) and seasoned with chili coffee rub
Blackened Gulf Snapper
- Size is 8 oz and served over fettuccini with onions, peppers, and Cajun cream sauce
Smothered Blackened Pork Chop
- Size is 12 oz
Peel and Eat Shrimp Boil
- Extra napkins and wet naps are provided
Bourbon Street Burger
- Toppings include aged cheddar, candied bacon, lettuce, tomato, kraken remoulade on a brioche bun
Blackened Chicken Club
- Contains pepper jack cheese, candied bacon, lettuce, tomato, white BBQ sauce on a brioche bun
Po-Boys Offered
- Options include Cajun cheesesteak, andouille sausage, bayou gator tail, voodoo shrimp
House-Made Sauces
- All sauces are made in-house; extra sides of sauce cost $0.50
Loaded Oysters
- Served with 6 oysters on a half shell; options are southwest and parmesan
Nachos
- Toppings include queso, scallions, jalapeños, sour cream. Options are chicken with white BBQ or steak with ancho red pepper aioli
Asparagus Side Pairings
- Served with Dry Rub BBQ Chicken Breast, Kraken Rubbed Ribeye, and Smothered Blackened Pork Chop
Knife Required Menu Items
- Ribeye, Pork Chop, Dry Rub Chicken Breast need to be served with a knife
Salads Offered
- Caesar, Kraken Wedge, Side Salads
Low Country Shrimp and Grits Toppings
- Topped with white cheddar and scallions
Spoon Required Menu Items
- Shrimp and grits, gumbo, crawfish bisque, crab dip served with a spoon
Crab Dip Serving
- Accompanied by warm Cajun dusted pita
Calamari Sauce
- Served with homemade red pepper jam
Gator Bites Sauces
- Accompanied by honey sriracha and remoulade
Gumbo Description and Protein Options
- Roux-based with chicken, rice, okra, andouille sausage, poblano, onion, bell pepper; proteins include shrimp, crawfish, gator, snapper
Voodoo Po Boy
- Contains fried shrimp, voodoo sauce, lettuce, tomato, red peppers, onions, scallions
Vegan Friendly Items
- Roasted vegetable jambalaya, white rice, any veggies
Desserts Offered
- Grandma's cinnamon roll, praline cheesecake, supreme triple chocolate brownie sundae
Shift Entry and Exit
- Enter and exit through the back door leading to the alleyway in the kitchen
Location Description
- Address: 123 E 5th Street, Greenville, NC 27858, located uptown at the corner of 5th and Cotanche, in front of a large parking deck
Server Off Days
- Allowed to request 3 days off in any given month
Food Delivery Services
- Deliver food to Uptown Brewery; use DoorDash for all other deliveries
Cornbread Upselling
- Suggest adding jalapeño cheddar cornbread for $1 with each entrée
Phone Location and Greeting
- Phones located at the server station, behind the bar, and at the hostess stand; greet with: "Thanks for calling the Blackened Kracken, this is Maya, how may I help you?"
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