Mental Health Triage in Emergency Departments

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11 Questions

How often should patients at high risk of absconding be observed?

Every 15 minutes

Who should be contacted by patients if they have any questions while waiting?

The triage staff

What should be done for patients at risk of absconding?

They should be prioritised for early assessment

What should be done in addition to observation for patients at high risk of absconding?

Training should be given to staff who carry out these observations

What should be done when a patient is threatening to leave?

A senior decision-maker should assess the patient

What is the primary purpose of mental health triage for patients at risk of absconding?

To formally assess and document the risk of absconding and self-harm

What is the specific question the triage nurse should consider when assessing a patient's capacity?

Do you think this patient has the capacity to decide to leave?

Why is it essential to record a patient's physical description during their initial assessment?

To facilitate subsequent identification in the event of absconding

What is the recommended approach to assessing a patient's capacity?

Assessing capacity for specific decisions

What is the purpose of undertaking regular audits of mental health triage processes?

To improve the quality of mental health triage processes

Why is it important to ensure a patient's contact details are up to date?

To ensure the patient can be contacted in the event of absconding

Assess your knowledge of mental health triage processes in emergency departments, including patient risk assessment, documentation, and audit procedures. Learn about the importance of formal evaluation and risk management for patients at risk of absconding and self-harm. Refer to the RCEM Mental Health Toolkit for more information.

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