Medical Surgical Nursing: Communication and Collaboration

Collaboration in Communication

• Collaboration and communication involve reading verbal and nonverbal cues to understand each other's ideas and emotions.
• Collaborative technology refers to tools and systems designed to facilitate group work, both in-office and remote.

Communications and Collaboration Benefits

• Increase productivity
• Improve flexibility and responsiveness
• Reduce costs
• Improve customer satisfaction
• Facilitate collaboration

The Difference between Social Media and Social Networking

• Social media is a platform for broadcasting information, while social networking is a platform for communicating with one another.
• Social media involves a mix of talking and listening, whereas social networking involves two-way communication.
• Social media's main goal is marketing, whereas social networking's main goal is building relationships and discussion.

Key Characteristics of Social Media

• Content sharing: users can create and share various forms of content.
• Broad reach: social media platforms allow users to reach a large and diverse audience.
• User-generated content: social media heavily relies on user-generated content.
• Interaction and engagement: social media platforms facilitate interactions between users.

Key Characteristics of Social Networks

• Profiles and connections: social networks allow users to create personal profiles and connect with other users.
• Relationship-based structure: social networks are organized around connections and relationships.
• Networking features: social networks offer features like direct messaging, notifications, groups, and events.
• Privacy controls: social networks provide options to manage privacy settings.

Misuses of Social Networking Sites

• Threats messages can be sent to create discomfort in society.
• Personal data can be easily hacked and shared on the internet.
• Creating fake profiles.
• Social networking sites can easily ruin someone's reputation by creating false stories and spreading them across social media.

Applications of Nursing Informatics in Nursing Practice

• Aligning nursing best practice with clinical workflows and care.
• Improving clinical policies, protocols, processes, and procedures.
• Selecting and testing new medical devices.
• Reducing medical errors and costs.
• Enhancing treatment and continuity of care.

Collaborative Information Technology and Applications of Nursing Informatics in Nursing Education

• Asynchronous learning allows teachers to record lectures and lessons for students to watch at their convenience.
• Synchronous learning enables teachers to use live video conferencing technology to facilitate remote and hybrid learning models.

The World Wide Web

• A network of computerized information covering a wide range of topics.
• Provides access to a wide range of knowledge.
• Can stimulate students to do their own investigations and share their results on the WWW.
• Provides an empowerment of individuals and moves from individual to a global network.

Advantages of the World Wide Web

• Web-based information can be obtained quickly.
• The cost of internet access to home is minimal.
• Many students can benefit from having their questions answered quickly and inexpensively.
• Faster communication.
• Online services.

Disadvantages of the World Wide Web

• The web may contain biased, inaccurate, and misleading information.
• The web may contain information that cannot be easily understood by the majority of the public.
• Lack of availability of computer devices or internet facilities.
• Lack of on-hand skills or psycho-motor skills.

Electronic Mail

• Allows users to exchange messages and network files with other people around the world who are connected to the internet.
• Quick: messages are sent within seconds.
• Inexpensive.
• Convenient and flexible.
• Not required to work from an office or classroom to instruction lessons or organize materials.

Advantages of E-learning for Organizations

• Reduced overall cost.
• Learned time reduced.
• Increased retention and application.
• Consistency delivery of content with asynchronous learning.
• Expend knowledge is communicated.
• Organization pays teachers less because they work fewer hours.

Disadvantages of E-learning for Students

• Technology issues: technophobic and unavailability of required technologies.
• Inaccessible to all: audio cannot be heard by hearing impaired students.
• Student must have adequate typing and communication skills.
• Does not take care of individual differences among students.
• Student may feel isolated or confused without continuous support of teachers.
• Reduce social, cultural interaction: no face-to-face communication, nonverbal communication.
• Learner with low motivation or bad study may fall behind.
• Without routine structure of traditional class, students may get lost or confused about course activity.
• Teachers are not always available when students need help.
• Slow internet connection or older computer may make accessing material frustrating.