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Questions and Answers
What technique should a medical assistant use to gather additional information from a patient who is having chest pain?
What technique should a medical assistant use to gather additional information from a patient who is having chest pain?
- Ask closed-ended questions
- Summarize patient information
- Ask open-ended questions (correct)
- Demonstrate empathy
Which Kübler-Ross stage of grief is a patient in if they are crying uncontrollably, refusing to eat or see their family?
Which Kübler-Ross stage of grief is a patient in if they are crying uncontrollably, refusing to eat or see their family?
- Denial
- Depression (correct)
- Anger
- Acceptance
How can a medical assistant provide patient care coordination and community resources?
How can a medical assistant provide patient care coordination and community resources?
- Occupational therapist
- Physician assistant
- Patient navigator (correct)
- Medical technologist
Which of the following is an example of disease prevention when coaching a patient?
Which of the following is an example of disease prevention when coaching a patient?
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Which measurement is required to complete the pediatric growth chart for a 6-month-old patient?
Which measurement is required to complete the pediatric growth chart for a 6-month-old patient?
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Study Notes
Communication with Patients
- To gather additional information from a patient experiencing chest pain, a medical assistant should use open-ended questions.
Patient Emotional States
- A patient who is crying uncontrollably, refusing to eat or see their family is likely in the Bargaining stage of grief, according to Kübler-Ross.
Patient Care Coordination
- A medical assistant can provide patient care coordination and community resources by identifying and connecting patients with available resources, such as home healthcare services, transportation, and support groups.
Disease Prevention
- An example of disease prevention when coaching a patient is encouraging them to quit smoking to prevent respiratory diseases.
Pediatric Care
- To complete a pediatric growth chart for a 6-month-old patient, a measurement of length is required.
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