Free Sample Questions on CertsTime for the MB-820 Exam Preparation

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Questions and Answers

Which strategy is important for improving accuracy on multiple-choice questions?

Eliminating known incorrect choices (correct)

Focusing solely on memorizing facts

Selecting the first option that seems right

Guessing if unsure about the answer

What is a recommended approach for managing time effectively during an exam?

Skipping questions entirely if unsure

Allocating sufficient time for each question or section (correct)

Only focusing on easy questions first

Spending unlimited time on the first few questions

Which action is likely to help maintain mental clarity during an exam?

Rushing through questions to finish early

Taking breaks at scheduled intervals (correct)

Ignoring the need for hydration

Avoiding any form of physical relaxation

What should be prioritized over memorization for better understanding of materials?

Comprehending main principles and ideas Signup and view all the answers

What is a helpful practice when facing difficult or uncertain questions during an exam?

Marking them for later review Signup and view all the answers

What is the primary focus of the MB-820 exam?

Implementing, configuring, and maintaining Dynamics 365 Customer Engagement applications Signup and view all the answers

Which group is the target audience for the MB-820 certification exam?

IT professionals demonstrating expertise in Dynamics 365 Signup and view all the answers

What type of questions assess problem-solving skills by presenting realistic scenarios?

Scenario-based questions Signup and view all the answers

Which resource is NOT listed as valuable for preparing for the MB-820 exam?

Social media marketing tutorials Signup and view all the answers

Practice questions for the MB-820 exam provide what benefit?

They offer simulated testing conditions to familiarize candidates with the exam structure. Signup and view all the answers

Which of the following is a type of question format used in the MB-820 exam?

Simulation questions Signup and view all the answers

What role do online forums and communities serve in preparing for the MB-820 exam?

They offer collaborative opportunities for discussing concepts and seeking help. Signup and view all the answers

What element contributes to the effectiveness of practice questions for the MB-820 exam?

They often include detailed explanations of correct and incorrect answers. Signup and view all the answers

Study Notes

Exam Overview

The MB-820 exam is designed to test candidates' knowledge about Microsoft Dynamics 365 Customer Engagement (on-premises).
It focuses on implementing, configuring, customizing, and maintaining Microsoft Dynamics 365 Customer Engagement applications.
The exam covers various aspects of the system, including security, data management, workflow automation, and integration.
The target audience for this certification exam are IT professionals who want to demonstrate expertise in configuring and maintaining Dynamics 365 Customer Engagement applications.

Question Types

Multiple-choice questions: These questions assess basic knowledge and understanding.
Multiple-response questions: These questions often require selecting more than one correct answer.
Drag-and-drop questions: Assess the ability to arrange objects/elements and relate them.
Fill-in-the-blank questions: Test recall of specific details.
Scenario-based questions: Present realistic situations requiring problem-solving skills.
Simulation questions: Test practical abilities within a simulated environment.

Study Resources

Official Microsoft documentation: Detailed explanations, guides, and comprehensive information on the platform.
Training courses: Structured learning sessions offered by Microsoft, including both online and in-person options.
Practice exams and practice questions: Offer simulated testing environments and allow candidates to gauge their preparedness.
Online forums and communities: Resources for discussing concepts, seeking help, and exchanging ideas with others.
Books and other study materials: Additional resources like textbooks or study guides that provide valuable insights.
CertsTime practice exams: Specific practice tests targeting the MB-820 exam.

Practice Questions

Practice questions provide simulated testing conditions, vital for familiarity with the exam's structure.
These questions often have detailed explanations of correct and incorrect answers, aiding in understanding concepts.
Practicing these questions allows evaluation of areas requiring further study.
Multiple practice tests and extensive question sets are useful for thorough preparation.
Realistic scenarios and simulations in practice questions effectively prepare candidates to tackle complex troubleshooting and configuration problems likely found in the actual exam.

Test-Taking Strategies

Time management: Allocate sufficient time for each question or section and prevent spending too long on any single question.
Review questions: Implement a strategy for marking questions deemed difficult or uncertain, ensuring review of these areas before time runs out.
Eliminate incorrect choices: When faced with multiple-choice questions, eliminate options known to be incorrect to increase the probability of selecting the correct answer.
Read questions carefully: Fully comprehending the question's specifics is crucial for answering accurately.
Focus on understanding concepts: Rather than memorizing lists of facts and figures, the focus should be on comprehending the main principles and ideas.
Take breaks: Time allocated for breaks can help refresh mental clarity.
Stay calm: It is important to remain composed. Stress and panic can significantly reduce performance.
Use available tools and aids: The exam may offer features to help with navigation, marking, and clarification.
Manage distractions: Eliminate distractions and maintain focus to concentrate fully on the exam.

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Description

Prepare for the MB-820 exam which tests your knowledge in Microsoft Dynamics 365 Customer Engagement. This quiz covers implementation, configuration, customization, and maintenance of the system, focusing on critical areas such as security, data management, and workflow automation. Ideal for IT professionals aiming to enhance their expertise in Dynamics 365.

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